I booked this property for our work crew. While the overall stay was otherwise okay, access issues, poor communication, and thermostat restrictions would keep us from booking again.At check-in, the door code would not work because the keypad lock was malfunctioning. The team eventually gained access, but the property manager did not return my calls. I spent more than two hours of my own vacation trying to resolve access and temperature issues through the rental company’s overseas call center, relaying information between them, the property manager, and our team onsite. Direct communication from the property manager could have made this much easier.The house was over 81F when the team arrived. Although the team was finally given instructions on adjusting the thermostat, management’s programmed schedule repeatedly overrode their adjustments. They reported temperatures remaining over 80F daily throughout the stay.Management declined to offer a discount, stating that the problems had been resolved within two hours. However, providing thermostat instructions did not resolve the schedule overriding the team’s settings.Our crew works in direct sunlight for more than 10 hours a day, so having a comfortable place to cool down and rest is essential. Had these thermostat restrictions been disclosed in the listing, we would have chosen another property from the start.We are booking another stay in the area and we will be choosing another property.