Snoqualmie River Retreat

Stefanie and company were great guests, and are welcome back anytime!

Thank you for noting the beautiful view, cleanliness, game room, and layout of Snoqualmie River Retreat. We would like to clarify several points. When we were notified that the oven was not heating, we had a technician out the very next morning. He determined the heat sensor had failed and the replacement part had to be ordered, making repair during the four-night stay impossible. We apologized, provided a credit, and also offered the guests the option to check out early for a refund. They declined and chose to stay. The hot tub was also serviced and its water chemistry was confirmed balanced. It is serviced between every guest stay. After checkout, the dryer was inspected and found to be operating normally with no error codes; a second washer and dryer are also available in the garage. The home has four functioning, hardwired smoke/CO alarms with battery backup, including one in each bedroom. There are three exterior security cameras at the front of the property monitoring only the driveway, street, and front courtyard. No cameras are inside or aimed into private areas, and exterior surveillance is posted. The concerns about screens, patio furniture, bathroom ceiling, and neighboring construction were not reported to us during the stay. Had they been, we would have addressed anything within our control promptly. We take guest comfort and safety seriously and made every reasonable effort to address the issues raised during this stay.