The Palm Leaf by Duncan Real Estate

Thank you so much, Martha, for taking the time to write a review about your stay at The Palm Leaf. We are thrilled to hear that you enjoyed this very cool home in a contemporary style. Such a nice pool area as well. And you picked a perfect time of year to enjoy being outside. Please let us know when you would like to return to AMI as we offer a Return Guest discount? Thanks, Team Duncan, Duncan Real Estate

Thank you, Jon, for taking the time to write a review about your stay at The Palm Leaf. Yes - thank goodness for those curtains huh? It has been the usual hot summer here in fabulous Florida. Good thing there's a pool at The Palm Leaf to cool off in :). We hope to see you again soon on our beautiful Island. It truly is a special place that offers so much fun and relaxation. We would love to welcome you back! Please let us know when you would like to come back to AMI as we offer a Return Guest discount. Thanks, Team Duncan, Duncan Real Estate

Thank you so much Karen for your review of The Palm Leaf. We always appreciate our guests helping us make our guests experience the best it can be. That being said - we apologize profusely for not getting back to you in a timely manner. We pride ourselves on excellent response time and we have investigated what happened in your case. We see your initial call at 7:42 am on 2.14.26. We received the report from our Answering Service on the morning of 2.16.26 and cannot understand why we didn't reach out to you. We were in the office all day. We assure you that's not our normal response time. We hope you will allow us to do better another time. We offer a 5% Return Guest discount for your next stay. Best regards, Team Duncan

Thank you so much, Morgan, for taking the time to write a review about your stay at The Palm Leaf. We are very happy to hear that you enjoyed this great North of Pine pool home in Anna Maria. The pool area is, as you mentioned, great with lots of room, comfy furniture and an oversized pool. We are very sorry that there was an issue with the pool heat while you visited. The owners were happy to refund you the full amount of the pool heat for the inconvenience. We are also sorry that you ran out of propane on Sunday night. We are On Call 24/7 for emergencies (plumbing, AC, lockout etc.) and advised you of the 4 places where you can get a refill and we reimburse the cost. On a normal weekday we can come right away, which we did on Monday. Florida, being in the Tropics, do encounter a Palmetto bug from time to time (we see that beetles are common in Michigan where you reside). It's still unacceptable to find live ones in a vacation rental home and we have spot treated the property thoroughly after learning of your experience. We really appreciate your business. Thanks, Team Duncan, Duncan Real Estate

Thank you so much, Eric, for taking the time to write a review about your stay at The Palm Leaf. We are thrilled to hear that you enjoyed this pretty pool home on cool Crescent Avenue. We love the vibe and the original terrazzo floors - so awesome! Great that you had a fantastic time. We would love to welcome you again! Please let us know when you would like to come back to AMI as we offer a Return Guest discount? Thanks, Team Duncan, Duncan Real Estate