L'etoile de mer modern Beach House

Thank you for your feedback. We’re glad you found the property nice and enjoyed the location, communication, and check-in. As shown in our listing, the home has a reverse floor plan, with the kitchen and main living area upstairs, a very common design in Outer Banks homes that takes advantage of the views and natural light. We’re sorry this layout wasn’t the best fit for your stay.

We are sorry hear that your time in Avon didn't meet your expectations. We are surprised to read that our family house to you resembles a frat house, as this is certainly not the feedback we have received from other guests. The deck and furniture get treated annually to provide protection against the elements, so splinters should not come off but as mentioned in the house notes, the spiky native plant sandspur is abundant in the area, and transfers easily onto the deck and indoor areas if shoes are brought in. The property next door to our house had a temporary construction set up on their drive to facilitate a sale process. As soon as we were notified of this, we tried contacting you using the number provided in the booking form but the number does not connect to the person who made the booking.

Thank you for your feedback. We regret to hear that a stay at our family home didn't fully meet your expectations. We want all our guests to have a great stay and therefore promptly offered to send maintenance staff over to fix the issues raised. Cleaning is done by a professional cleaning service in between rentals. We are very sorry to hear that this time their high standards were not met, and have shared your feedback with the cleaning crew. Sadly, cockroaches are very common in the OBX climate. We have our house professionally treated which both prevents and deters common household pests according to the recognized industry standards. We want to assure you that we are doing everything we safely can to minimize their presence. Our beach house is our family home and reflects our continental minimalist aesthetic. We like a clean, modern decor with some contemporary design classics added to the mix. We provide several photos of our house so that prospective guests can make an informed decision and find the perfect match for their OBX experience. We value our guests' feedback as it helps us tweak things towards the ultimate OBX guest experience. Over the winter months, we have updated the soft furnishings in our house and have added TVs to the downstairs bedrooms as a result of guest feedback. We are delighted with all the positive reviews and are excited to share our favorite part of the beautiful North Carolina coast with guests from all over the US!