Piney Tiny House — Loft, Wildlife Views, Banner WY

Hi Ronda, Thank you for your kind review and for staying with Wyo Stays! I’m so glad to hear you enjoyed your time in Story, WY, and found the cabin cozy and comfortable—it truly is a peaceful retreat. If there’s anything we could do to make your next visit even better, I’d love to hear your feedback. Your input helps us ensure an exceptional experience for all our guests. Don’t forget, booking directly with Wyo Stays guarantees the best rates, and during your next visit, we’d love to treat you to a free drink at Local Nakamal! Thank you again for choosing Wyo Stays, and we hope to host you again soon. Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Ruth, Thank you for your feedback! I’m glad to hear you enjoyed the front porch for your morning coffee and found the property to be a convenient base for exploring the beautiful Story, Sheridan, and Buffalo areas. If there’s anything we could have done to make your stay even better, we’d love to hear from you. Your feedback is invaluable as we continue to improve and ensure every guest has an exceptional experience. Thank you for staying with us, and we hope to host you again in the future! Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Amber, Thank you for your lovely review! I’m thrilled to hear you and your pup enjoyed your stay and the wildlife sightings—turkeys and deer make for such a magical morning experience. I appreciate your note about the fenced yard; we’ll look into ways to make it more secure for future guests with pets. It was a pleasure hosting you, and I’m so glad the check-in process and cleanliness added to your overall experience. We’d be delighted to welcome you back next time you’re in Wyoming! Don’t forget, booking directly with Wyo Stays guarantees the best rates, and during your next stay, enjoy a free drink at Local Nakamal on us! Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Brian, We truly appreciate your feedback and are genuinely sorry for the inconvenience you experienced during your final morning. Unfortunately, this was an unexpected well pump failure that we weren’t aware of until you informed us early that morning. Once we were notified, our team responded right away — checking breakers, troubleshooting remotely, and coordinating help as quickly as possible. We understand how frustrating it is to wake up without water, especially on a travel day. We did our best to offer bottled water, alternate shower access, and immediate follow-up, but completely understand that it still disrupted your plans. Emergencies like this are rare, but we’ve since repaired the system and taken extra measures to prevent future interruptions. We’re sorry again that this affected your experience. We care deeply about our guests and hope you’ll consider giving us another chance to make it right in the future. Warm regards, Dalton & The Wyo Stays Team

Hi Jon, Thank you for your review and for staying with Wyo Stays! I’m glad to hear everything went well during your stay. I sincerely apologize for the inconvenience caused by the tricky front door lock. We’ve scheduled the lock for immediate repair to ensure it works smoothly and reliably for future guests. Your feedback is invaluable in helping us improve, and I appreciate you bringing this to our attention. We’d love to host you again in the future. Don’t forget, booking directly with Wyo Stays guarantees the best rates, and as a thank-you, enjoy a free drink at Local Nakamal during your next visit! Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Mandy, Thank you for your review and for highlighting the cleanliness of the house and our responsiveness—it means a lot to us! I understand your concerns about the neighboring trailer and abandoned supper club. While these are outside of our direct control, I’ve reached out to the property owners and local authorities to advocate for improvements to the surrounding area. We want our guests to enjoy not just the home but the neighborhood as well. Thank you for your honest feedback, and I hope we can welcome you back in the future with a more enjoyable experience. Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Rusty, We are very concerned and confused. Upon checking, the cabinets are filled with extra paper towels. The storage we mentioned had extra towels. The lock worked and functioned perfectly fine upon our arrival, but as you mentioned, you did not know how to lock it. The process involves simply pressing the button or entering the code again. This property is not marketed with a TV, the only remote we found was for the light. We offered to help. After reviewing everything, a 1-star review seems highly unnecessary, as the items mentioned were all there. There is a support in the middle of the bed, At a glance, it was realized it had tipped over. We offered you a discount regardless of these matters. We wish you the best.

Hi Steven, Thank you for your feedback. I’m truly sorry that your stay fell so short of expectations and that we failed to address your concerns during your visit. This is unacceptable, and I take full responsibility. Since your stay, we’ve taken several steps to address these issues. The kitchen has been fully restocked with essentials, including towels, a dish rack, a large frying pan, and a colander. We’ve replaced all burned-out light bulbs and added regular inspections to ensure this doesn’t happen again. The drawers have been cleaned out, and new blankets have been provided for all beds. I’m also addressing your comment about unresponsiveness. As the owner, it’s critical that our guests feel supported, and I apologize that this was not your experience. Moving forward, we’re improving communication systems to ensure all concerns are addressed promptly. I understand your dissatisfaction, but I hope you’ll consider giving us another chance. I’d be happy to offer a discounted stay at a different property to show you we’ve made things right. Your feedback helps us grow, and we genuinely appreciate you taking the time to share it. Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Krista, I want to start by sincerely apologizing for your disappointing experience. At Wyo Stays, we pride ourselves on creating memorable stays for our guests, and I take full responsibility for the shortcomings during your visit. Your feedback about the broken lock, kitchen essentials, and plumbing issues is unacceptable, and we’ve already address many of these concerns immediately after your stay. The lock and sliding door is repaired, the kitchen will be restocked with new essentials, and the plumbing issues were fixed immediately. Additionally, we’ve updated our listing to better reflect the property’s current features, including the yard’s unfenced status. I genuinely appreciate you highlighting areas where we can improve. Reviews like yours help us grow and ensure future guests have a better experience. While I understand why you left this review, I would love the opportunity to make it right. Reviews are the lifeblood of our business and low reviews are truly detrimental to local businesses. We’d be happy to offer you a discounted stay at a different property or revisit 6 N Piney. Your trust means the world to small, local businesses like ours, and we hope you’ll consider giving us another chance. Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Brittany, Thank you for taking the time to leave your detailed feedback. I’m glad you enjoyed the location and found the property convenient for exploring Story and the surrounding areas. However, I’m deeply sorry for the communication issues you experienced and the shortcomings during your stay. Here’s how we’re addressing the concerns you mentioned: Communication Issues: I sincerely apologize for the lack of timely responses to your messages. This is unacceptable, and we’ve already implemented changes to improve our communication system, including better monitoring of the VRBO app to ensure all guest inquiries are promptly addressed. Bathroom Towels: Stained towels are not acceptable, and we’ve replaced them with new, high-quality ones to ensure a better experience for future guests. Essentials and Cleaning: We’re making sure all essentials—like coffee, paper towels, and other supplies—are stocked before each guest's arrival. Open food left by previous guests is being removed as part of our updated cleaning checklist. Lighting: The dim lighting in the kitchen has been addressed, and we’ve replaced burned-out bulbs. We’re also evaluating how to provide better overall lighting for the space. Change in Stay Length: I understand how frustrating it was to feel ignored when requesting to shorten your trip. While I followed up with VRBO to address the issue, I regret that my communication with you fell short. We’re revising our process to ensure guest requests related to bookings are acknowledged and resolved as quickly as possible. I truly appreciate your feedback, which helps us improve. If you’re willing to give us another chance, I’d love to offer you a discounted stay at one of our properties to show the improvements we’ve made. Thank you again for staying with us, and I apologize for not meeting expectations during your visit. Warm regards, Dalton Goodyear Owner, Wyo Stays