I’m not one to typically post a negative review. However, our experience needs to be shared. When searching for a property for our group to spend our yearly family vacation, I was impressed by the immediate response time from the host and booked shortly after. A few days before our arrival I emailed asking for an early check-in with no response. This continued as the days/hours got closer with no response to more emails and phone calls. When we arrived the house appeared clean and spacious. Shortly after our arrival, we discovered the ant problem in the bathrooms. In one of the upstairs master bedrooms, the fresh towels were full of ants - all towels were immediately washed (laundry detergent not provided). In the morning, we woke up to ants on toothbrushes, in our toothpaste, and all over the floors. The property owner was emailed immediately with no response. Each day we had to spray the bathrooms with ant poison which helped but didn’t eliminate the problem completely. The day before our departure, we received an email saying that they would send someone out immediately to take care of the ant problem. Later that evening when we returned home from a long day at the amusement parks, the ants were worse than before. In clothes, in the carpets, etc.