Bed Bugs! On the second night of our stay, after all of our family had arrived and we had people sleeping in the basement bedrooms that night, we had girls wake up to bedbugs crawling on their pajamas, sheets and pillows. Very gross. We contacted the host immediately to report the situation. Looking over the bedroom in question, there were dozens of bugs, they were on the floor, walls, and obviously on the bed and mattress. After attending graduation that morning, we returned after to pack up our belongings and move everybody to hotel rooms for our final night in Springfield, not wanting to spend any more time here. As a group we spent well over an hour of our daughter's graduation party doing laundry, carefully picking through every bag and piece of clothing that had been in the basement, looking for hitchhiking bugs. Not how we wanted to be spending our family time.I asked for a full refund for our for our stay for the trouble and to cover the hotel room cost, but the host only refunded the night we found the bugs and the 3rd night we left early. She insisted on keeping the money for the first night and ironically the cleaning fee as well.... "However, I will not be refunding the cleaning fee. The home still required the full cleaning turnover and additional inspection/treatment measures following your stay."Look over the basement bedrooms very carefully..