2/10 Bundkarakter
Verificeret rejsende
12. maj 2025
Huge let down
Booking and payment for the condo was smooth, fast and easy. The host was quick to respond to questions and concerns. Parking was great and location was wonderful! The condo was very cozy and cute. However, while unpacking we started finding trash. Under the furniture and stuffed into the couch. The skirting of the bed had mildew on it. The online listing stated there was a sofa bed, when in fact there wasn’t one so we were scrambling to Walmart to purchase an air mattress since we didn’t have enough options to sleep. During the night the electrical box flipped a breaker causing not only half of the lights to not turn on but the air conditioning went off as well. (Not what you want to wake up to in the summer). There was a heavy smell of cigarette smoke in the hallways. The door to the balcony storage closet would not stay shut and due to the wind, it kept slamming. To wrap it all up the elevators stopped working. The dishwasher also leaked all over the floor. I asked if it was possible if I could stay a couple more hours due to the few setbacks and was left with no response to a yes or no. We went to the pool and came back to a locked room that our code did not work. I messaged the host for assistance and was told I had 30 minutes to leave or the police would be called on me. This upset not only me but my children as well. I have never been treated that way and I feel like it could have been handled differently. I will never rent from this host again.
Verificeret rejsende
Overnattede 2 nætter i maj 2025