Verificeret
10/10 Fremragende
Jeffery S.
18. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Disney Vacation in Windsor Hills
Jeffery S.
Overnattede 4 nætter i juli 2022
Hele boligen
5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room
Billedgalleri for 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room
Anmeldelser
8,68,6 ud af 10.
Fremragende
5 soveværelser5 badeværelserPlads til 12 personer
Populære faciliteter
- Privat pool
- Mulighed for parkering på stedet
- Køkken
- Vaskemaskine
- Aircondition
- Grill
Værelser og sovepladser
5 soveværelser (12 sovepladser)
Soveværelse 1
1 kingsize-seng
Soveværelse 2
1 kingsize-seng
Soveværelse 3
1 kingsize-seng
Soveværelse 4
2 enkeltsenge
Soveværelse 5
2 enkeltsenge
5 badeværelser
Badeværelse 1
Badeværelse 2
Badeværelse 3
Badeværelse 4
Badeværelse 5
Områder
Køkken
Spiseområde
Om overnatningsstedet
5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room
✨ Windsor Hills` Most Private Villa — 5 Bedrooms, 5 Private Bathrooms, No Sharing
Traveling with multiple families or a big group? The biggest morning headache — bathroom queues — doesn`t exist here. This 5-bedroom Windsor Hills villa gives every bedroom its own private bathroom, so all 12 guests wake up at their own pace, in their own space. Add a private pool, an exceptional game room, and full resort access just 7 minutes from Walt Disney World, and you have the most comfortable large-group villa in the resort.
🏡 THE SPACE
Bedrooms & Sleeping (sleeps 12 · 7 beds · 5 private bathrooms):
Bedroom 1: King Bed — private bathroom
Bedroom 2: King Bed — private bathroom
Bedroom 3: King Bed — private bathroom
Bedroom 4: 2 Single Beds — private bathroom
Bedroom 5: 2 Single Beds — private bathroom
Every bedroom has its own TV and ceiling night light.
🎮 GAME ROOM — The Most Unique in Windsor Hills
Five ways to play — no coins, no waiting:
🖥️ Virtual board game table (one of a kind in Windsor Hills)
🏒 Air hockey
⚽ Foosball table
🎯 Dartboard
📺 Flat-screen TV for gaming & streaming
Whether it`s a rainy afternoon or a late-night wind-down, the game room keeps everyone entertained.
☀️ OUTDOOR LIVING — Your Private Pool Retreat
Step outside to your private pool with lounge chairs and a covered outdoor dining area. Fire up the BBQ grill for family cookouts (guests bring propane — Walmart just 4 min away). Evenings by the pool after Disney are what Orlando vacations are made of.
🍳 KITCHEN — Fully Equipped for 12
Stove, oven, microwave, air fryer, blender, kettle, dishwasher, refrigerator, and coffee maker. Cookware, dishware, trash bags, and paper towels all included. Cook big group breakfasts and save on dining out.
🧺 COMFORT THROUGHOUT
Smart TVs in every bedroom + living areas
Ceiling night lights in all bedrooms
Central A/C & heating
In-unit washer & dryer
High-speed free WiFi
Iron & ironing board
Hair dryer, hangers, clothing storage
Linens, towels & hotel-size toiletries provided
🏰 WINDSOR HILLS RESORT — 5-Star Community Perks (All Free)
🌊 Community waterpark & pool complex
🔥 Shared hot tub at clubhouse
🎬 Movie theater
🎮 Resort arcade
🏋️ Fitness center
🎾 Tennis & volleyball courts
🛝 Children`s playground
🔒 Gated & guarded 24/7
📍 LOCATION
Walt Disney World: ~7 min drive
Mystic Dunes Golf Club: 2 min drive
Island H2O Water Park: 5 min drive
Disney Springs: ~13 min drive
Universal Orlando: ~21 min drive
Starbucks & dining: 3–4 min drive
MCO Airport: 33 min drive
Driveway parking for 2 vehicles.
🌡️ OPTIONAL: HEATED POOL
$45/day with 48-hr advance notice
$50/day arranged during stay (4-day minimum)
🎁 GUEST PERKS — INCLUDED FREE
Welcome package on arrival
Early check-in / late check-out up to 2 hours (subject to availability — please ask!)
Extra guests beyond 12 welcome — contact host in advance
📋 HOUSE RULES
No smoking or vaping
No parties or large gatherings
No pets (service animals: contact host)
Minimum booking age: 21
Rental agreement & photo ID required
Check-in: 4:00 PM | Check-out: 10:00 AM
💰 No hidden charges.
Book today — 12 guests, 5 private bathrooms, zero compromise. 🏰
- You have to sign a guest agreement.
- We need the photos of your ID.
- This property doesn`t allow smoking, parties, and pets.
Traveling with multiple families or a big group? The biggest morning headache — bathroom queues — doesn`t exist here. This 5-bedroom Windsor Hills villa gives every bedroom its own private bathroom, so all 12 guests wake up at their own pace, in their own space. Add a private pool, an exceptional game room, and full resort access just 7 minutes from Walt Disney World, and you have the most comfortable large-group villa in the resort.
🏡 THE SPACE
Bedrooms & Sleeping (sleeps 12 · 7 beds · 5 private bathrooms):
Bedroom 1: King Bed — private bathroom
Bedroom 2: King Bed — private bathroom
Bedroom 3: King Bed — private bathroom
Bedroom 4: 2 Single Beds — private bathroom
Bedroom 5: 2 Single Beds — private bathroom
Every bedroom has its own TV and ceiling night light.
🎮 GAME ROOM — The Most Unique in Windsor Hills
Five ways to play — no coins, no waiting:
🖥️ Virtual board game table (one of a kind in Windsor Hills)
🏒 Air hockey
⚽ Foosball table
🎯 Dartboard
📺 Flat-screen TV for gaming & streaming
Whether it`s a rainy afternoon or a late-night wind-down, the game room keeps everyone entertained.
☀️ OUTDOOR LIVING — Your Private Pool Retreat
Step outside to your private pool with lounge chairs and a covered outdoor dining area. Fire up the BBQ grill for family cookouts (guests bring propane — Walmart just 4 min away). Evenings by the pool after Disney are what Orlando vacations are made of.
🍳 KITCHEN — Fully Equipped for 12
Stove, oven, microwave, air fryer, blender, kettle, dishwasher, refrigerator, and coffee maker. Cookware, dishware, trash bags, and paper towels all included. Cook big group breakfasts and save on dining out.
🧺 COMFORT THROUGHOUT
Smart TVs in every bedroom + living areas
Ceiling night lights in all bedrooms
Central A/C & heating
In-unit washer & dryer
High-speed free WiFi
Iron & ironing board
Hair dryer, hangers, clothing storage
Linens, towels & hotel-size toiletries provided
🏰 WINDSOR HILLS RESORT — 5-Star Community Perks (All Free)
🌊 Community waterpark & pool complex
🔥 Shared hot tub at clubhouse
🎬 Movie theater
🎮 Resort arcade
🏋️ Fitness center
🎾 Tennis & volleyball courts
🛝 Children`s playground
🔒 Gated & guarded 24/7
📍 LOCATION
Walt Disney World: ~7 min drive
Mystic Dunes Golf Club: 2 min drive
Island H2O Water Park: 5 min drive
Disney Springs: ~13 min drive
Universal Orlando: ~21 min drive
Starbucks & dining: 3–4 min drive
MCO Airport: 33 min drive
Driveway parking for 2 vehicles.
🌡️ OPTIONAL: HEATED POOL
$45/day with 48-hr advance notice
$50/day arranged during stay (4-day minimum)
🎁 GUEST PERKS — INCLUDED FREE
Welcome package on arrival
Early check-in / late check-out up to 2 hours (subject to availability — please ask!)
Extra guests beyond 12 welcome — contact host in advance
📋 HOUSE RULES
No smoking or vaping
No parties or large gatherings
No pets (service animals: contact host)
Minimum booking age: 21
Rental agreement & photo ID required
Check-in: 4:00 PM | Check-out: 10:00 AM
💰 No hidden charges.
Book today — 12 guests, 5 private bathrooms, zero compromise. 🏰
- You have to sign a guest agreement.
- We need the photos of your ID.
- This property doesn`t allow smoking, parties, and pets.
Tilføj datoer for priser
Husregler
Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
Børn
Børn i alderen 0-17 år er tilladt
Begivenheder
Arrangementer er ikke tilladt
Kæledyr
Kæledyr er ikke tilladt
Rygning
Rygning er ikke tilladt
- You have to sign a guest agreement.
- We need the photos of your ID.
- This property doesn`t allow smoking, parties, and pets.
Vigtige oplysninger
Godt at vide
Overnatningsstedets nr.: 2685339vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kontanter
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
Om området
Kissimmee
Denne villa befinder sig i Windsor Hills – et område i Kissimmee. Mystic Dunes Golfklub og Reunion Resort Golf Course er begge oplevelser, som er et besøg værd. Er du mere interesseret i de populære seværdigheder i området, kan du tage et smut forbi Walt Disney World® Resort og Disney's Blizzard Beach Water Park. Rejser du med børn? Gå ikke glip af Old Town, eller oplev ESPN Wide World of Sports Complex og stedets arrangementer og sportsbegivenheder.
Kissimmee, FL
Hvad ligger i nærheden?
- Mystic Dunes Golfklub - 2 min. kørsel - 1.4 km
- Bonanza Golf & Gifts - 4 min. kørsel - 3.4 km
- Mighty Jungle Golf - 4 min. kørsel - 3.7 km
- Island H2O Live! - 5 min. kørsel - 4.1 km
- Orange Lake Golf - 6 min. kørsel - 6.8 km
Sådan kommer du rundt
- Kissimmee Station - 37 min. kørsel
- Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min. kørsel
Restauranter
- McDonald's - 4 min. kørsel
- Starbucks - 3 min. kørsel
- Del Taco - 4 min. kørsel
- Osaka Bay Buffet - 4 min. kørsel
- Sickies Garage Burgers & Brews - 4 min. kørsel
Ofte stillede spørgsmål
Har 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room en pool?
Ja, dette overnatningssted har en pool. Blandt pooltyperne finder du en opvarmet pool.
Er 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room?
Udtjekning er kl. 10.00.
Hvor ligger 5BR/5BA Windsor Hills | En-Suite Every Room | Pool | Game Room?
Denne villa med familievenlig profil ligger i Windsor Hills i Kissimmee, kun 5 km fra Mystic Dunes Golfklub og Island H2O Live!. Derudover ligger Walt Disney World® Resort og Disney's Blizzard Beach Water Park ca. 10 km derfra.
Anmeldelser
8,6
Fremragende
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindueBedømmelse på 10 − Fremragende. 8 af i alt 11 anmeldelser
10 - Fremragende
8
Bedømmelse på 8 − Udmærket. 1 af i alt 11 anmeldelser
8 - Udmærket
1
Bedømmelse på 6 − Okay. 0 af i alt 11 anmeldelser
6 - Okay
0
Bedømmelse på 4 − Dårligt. 1 af i alt 11 anmeldelser
4 - Dårligt
1
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 11 anmeldelser
2 - Forfærdeligt
1
9,4/10
Rengøring
8,8/10
Indtjekning
8,4/10
Kommunikation
10/10
Området
9,0/10
Annoncens rigtighed
Anmeldelser
Svar fra VrboOwner den 13. dec. 2022
Have a wonderful day Jeffery
Thank you for choosing our house and taking care of it during the period of your stay.
That will be our pleasure if we could serve you in your next vacation Thank you so much!
Verificeret
10/10 Fremragende
Rebecca M.
10. mar. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Quick trip
Great location. Great communication with property managers
Rebecca M.
Overnattede 4 nætter i marts 2023
Svar fra VrboOwner den 28. mar. 2023
Dear Rebecca ,
Thank you so much for choosing our house to enjoy your stay! Welcome to this beautiful-decorated, large, 2-story, 5-bedroom pool home with five bathrooms with all the comforts and high-end touches of luxury. This beautiful Orlando vacation home is located in Windsor Hills Resort, a vacation home resort with a clubhouse, water slide, and poolside.
We extremely appreciate when you took care of our house during your stay
We hope that we could host you again in your next trip in the future
Verificeret
10/10 Fremragende
Danee H.
4. apr. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great experience
We enjoyed our time. Thanks!
Danee H.
Overnattede 7 nætter i marts 2023
Svar fra VrboOwner den 23. apr. 2023
Dear Danee,
Thank you so much for choosing our house to enjoy your stay!
We extremely appreciate when you took care of our house during your stay. Welcome to this beautiful-decorated, large, 2-story, 5-bedroom pool home with five bathrooms with all the comforts and high-end touches of luxury. This beautiful Orlando vacation home is located in Windsor Hills Resort, a vacation home resort with a clubhouse, water slide, and poolside.
We hope that we could host you again in your next trip in the future!
Verificeret
10/10 Fremragende
Denise B.
17. feb. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Was located close to many activities
Very accurate on location and very nice. Each bedroom had their own bathroom. The parking availability was different than I ever experienced but that was the only thing. Would definitely stay there again!
Denise B.
Overnattede 6 nætter i februar 2024
Svar fra VrboOwner den 10. mar. 2024
Dear Denise, We're glad to hear that you enjoyed your stay at our rental property. We strive to provide comfortable and pleasant accommodations for all of our guests. If you ever plan to visit again, please don't hesitate to reach out to us. We would be more than happy to assist you with your future bookings. Thank you for choosing our property and we look forward to hosting you again in the future.
Verificeret
10/10 Fremragende
Adreaunna N.
31. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
As expected
The place was clean and spacious. Me and my family really enjoyed ourselves.
Adreaunna N.
Overnattede 2 nætter i juli 2022
Svar fra VrboOwner den 23. sep. 2022
Hi Adreaunna!
Thank you so much for choosing our house to enjoy your stay!
We extremely appreciate when you took care of our house during your stay
We hope that we could host you again in your next trip in the future
Verificeret
10/10 Fremragende
Janet W.
17. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Disney experience
The property was fabulous, the gate process was a little tedious at first but got better! Thank you!!
Janet W.
Overnattede 2 nætter i juli 2022
Svar fra VrboOwner den 13. dec. 2022
Thank you for visiting us and making your first stayed.
We're glad that you found what you were looking for.
It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. We look forward to seeing you again. Have a great day.
Verificeret
8/10 Godt
Patricia P.
7. nov. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Overall good
Overall we had a good stay. The location is excellent. There were a Few issues that we reported to management. Some were addressed, some were not. A little disappointing.
We would probably stay there again.
Patricia P.
Overnattede 9 nætter i oktober 2022
Svar fra VrboOwner den 5. dec. 2022
Dear Patricia!
We hope you are always well !
That is our pleasure for serving you during your stay.
We hope you enjoyed the trip. We hope that there will another change for us to serve you again. Thank you so much.
Verificeret
10/10 Fremragende
Catherine M.
18. feb. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Mid winter vacation
Great house. Game room in garage is average quality. House won’t have coffee filters. Has hotel style stair lights which are bright. Doesn’t have curtains in living room. Lots of speed bumps in neighborhood.
Catherine M.
Overnattede 4 nætter i februar 2023
Svar fra VrboOwner den 7. mar. 2023
Dear Catherine,
Thank you so much for choosing our house to enjoy your stay! This magnificent home features five bedrooms (including three king-size), televisions, and ceiling night light in every bedroom. Enjoy games in the game room, try the new virtual board game table, or sip a drink and relax while checking out the beautiful pool and spa.
We extremely appreciate when you took care of our house during your stay
We hope that we could host you again in your next trip in the future
Verificeret
10/10 Fremragende
Angela M.
2. nov. 2022
Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Beautiful house, unfortunate miscommunication
The house itself is exactly as described and beautiful. The location was so close to Disney and lots of other restaurants and stores(you can almost walk to Walmart if you forgot anything). The only downside we had was checkin. It seems they weren’t prepared for us to arrive, we couldn’t even get in the gate of the neighborhood because we weren’t registered, then the house itself had never been cleaned from the last tenants. Towels all on the floor and beds slept in, luckily the previous renters were very clean people. The place also has no bakeware so if you want to cook something in the oven bring your own.
HOWEVER, even with the unfortunate start to our week the management of the property responded to all of our issues extremely quickly and took care of everything. From the checkin issue to getting the house cleaned it was maybe 3 hours total, so even though inconvenient they really stepped up to make it right and the rest of our trip was flawless.
Angela M.
Overnattede 6 nætter i oktober 2022
Svar fra VrboOwner den 5. dec. 2022
Hello Angela!
We hope you are always doing well! First and foremost, we would like to say thank you for believing and choosing us to spend your vacation! We are deeply sorry about the registering issue as well as the cleaning issue. We had back to back at the date you checked in, so maybe our cleaner did not finish their job on time. We did not receive any report about cleaning issue from you during your stay, so that we guest the it was finished right away after that. We hope you could understand and sympathize for us about this problem. We hope we could have a chance to serve you in the future. Once again Thank you so much for choosing our house.
Verificeret
2/10 Bundkarakter
David R.
5. mar. 2024
Synes godt om: Rengøring, indtjekning, beliggenhed
Synes ikke om: Kommunikation, annoncens rigtighed
DO NOT STAY HERE (unless you like being charged twice for everything)
From the very first moment I booked this house I felt like something was off. They were unable to change my dates and had me cancel and rebook so I did
Next I paid for my stay but the rental company kept asking me to pay. I had to tell them 2 times I paid and then they finally figured it out.
Then came the deposit due on the 19th, For 499$. It got automatically charged on the 12th even though the due date was the 19th. Then on the 19th, I got charged AGAIN. Then they again asked me twice to pay the deposit which I had paid twice. To date, only one deposit has been returned.
We tried to heat the pool and were staying 3 nights but they require 4 nights pay for the pool minimum. Either way I agreed to this and then received bank wiring information. Never have I ever been asked to wire money AND pay tax to heat a pool
When I tried to reach the owners, they wouldn’t help me out. I wanted to take my situation and experience to the owners INSTEAD of posting this review but they wouldn’t connect me. So if you are reading this and you are the owner of this property, I apologize for this negative review. I tried to get connected with you prior to this but your rental company wouldn’t allow it.
This same company called me 7 times in a row 3 days AFTER I’d checked out and then messaged me asking me to leave so the cleaners could come inside.
All that being said, I would never stay here and I would never work with this company. It’s a shame because this house was really nice
David R.
Overnattede 3 nætter i februar 2024
Svar fra VrboOwner den 12. mar. 2024
Hello David! We hope you are always doing well! First and foremost, thank you for believing in us and choosing to spend your vacation with us! We sincerely apologize for any inconvenience. Your comfort and satisfaction are our top priorities. There seem to be some mistakes here, so we want to clarify.
Regarding your payment, there was an issue with your credit card and bank; we had yet to receive any payment from you, so we contacted you to check the details about it. Upon receiving your complaint, we immediately reviewed our payment records and found that the security deposit was indeed processed twice due to a technical error. This does not align with our standards, so we refunded you immediately. Secondly, we noted all the information about the pool heat fee in the description and message sent before you arrive because it takes 48 hours to heat, so you must order it. Moreover, the check-in time is 10 am; you checked out late because we had a guest back to back that day, so our cleaner needed time to clean it, so we called you to remind you. Please understanding about it.
We will constantly develop and improve service quality to be able to serve you better. Once again, we would like to send our sincere thanks and deep gratitude to our customers. Wishing you good health, happiness and success always.
Verificeret
4/10 Ringe
Andrea R.
28. jul. 2022
Synes godt om: Området
Synes ikke om: Indtjekning, kommunikation
bare minimum
If you only need a place to sleep then this place would work for you.
Pros: It is spacious. We had 9 people there and felt very comfortable. The beds and pillows are comfortable. The air conditioning makes the whole house crisp and chilly, except for in one of the downstairs bedrooms. That one stays pretty warm and there are no fans anywhere in the house. There is a pool and you have access to the community pool and water slides. The garage is a game room, but you can't stay in there long in the summer because it is just a hot box with no air flow. The house was fairly clean, except for the walls having dirt spots all over them, and the stained carpet.
Cons: When we got there the smoke alarm was beeping and we found the downstairs master bathroom lights were burnt out.
I immediately contacted the owner and she said she was sending someone that evening, but nobody showed up. The kitchen is extremely under-equipped. The water maker in the refrigerator didn't work and the ice tasted horrible, which is more due to the local water. The sink dripped constantly. The garbage disposal didn't work and had old gross food down in it, therefore the sink drained slowly. There was not a single coffee filter to get you started and they provided ONE trash bag, which was the wrong size for what the Windsor community required for their daily trash pick-up. The only other thing we found was a disposable salt and pepper shaker. I am aware that most places require you to bring things you need past your first day, but I have never seen a place so bare. There wasn't a sheet pan to bake on, a spatula, and not a single kitchen towel?! The bathrooms had exactly 1 towel per person and no floor towels, so we had to use our hand towels on the floor. The beds all had the crunchy waterproof bed-liners and the upstairs bathroom would only get warm water, not hot enough for a shower. The pool had absolutely nothing to use it it, like a couple cheap noodles even. The pool light and string lights were out around it. And the worst part was the communication between myself, the owners, and their rental company. I got similar e-mails from the owner and company, but with slightly differing info, and nobody ever signed them. Our credit card was charged an extra 50% plus a second (and higher than quoted) security deposit, which was refunded (only due to our request), but took several days. Overall, this place needs some serious work in comfort and communication.
Andrea R.
Overnattede 4 nætter i juli 2022
Svar fra VrboOwner den 1. sep. 2022
Hi Andre!
First of all, we would like to say thank you for choosing our home to spend you precious holiday. We are terribly sorry for your uncomfortable experience here. Everything was fixed after you left the house, sorry for not fixing the problem in time when you were here. About the refundable security deposit, we hope you could understand and sympathize. It will be refunded after you check out. Thank you for sharing your feeling with us.
Om værten
Vært: Tina Nguyen
Sprog:
engelsk
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