Free Attractions, New Hot Tub, Pool Table, Resort Pool, Close to Downtown

Thanks so much for the great review and for staying with us. Y’all are welcome back anytime!

We are disappointed to read this review, as several of the items mentioned do not match the documented condition of the property or the communication during your stay. We will acknowledge the view changes throughout the year with tree growth and foliage. The hot tub was working properly, and the steps have a raised tread pattern designed to help with footing. The televisions are connected through DISH and were also working. The door code is automatically generated for security, but we provide instructions that allow guests to shorten the code to as few as three digits if preferred. We also want to clarify the statement regarding no communication from the host or management. We did communicate with you during your stay after concerns were reported on the evening of your third day, and our team was scheduled to address the reported items the following morning. We understand that every guest has different expectations, but our team responds when concerns are reported and works to address items as quickly as possible. We appreciate the opportunity to clarify the documented details of the stay.

Sometimes you get a review that just makes you scratch your head. ALL of the TV's are connected to dish network and consequently have streaming services through the cable box. Dish also does not require the internet work so TV services were never interrupted. The felt on the pool table is in excellent shape. There are no tears in the surface and it is level.