The area in which its located in was passable. Unfortunately I was unable to get into it . I was sent a video of the how to's that didn't play , I called the host 4 times and was unable to reach her . The host finally called me back later that night . I was blessed that I had family in Houston, that I stayed with . I finally gave up and stayed with my Family. I was told by the Host that she would give me a partial refund . I accepted this , but feel I shouldn't be treated this way and all should be refunded.