Ohio River Guest House

Thank you for staying with us. Please let us know how we can earn the fifth star for your next stay or the next guest! We strive to make each stay the best it can be.

Thank you for your kind words. We look forward to your return and will try to earn that fifth star. Please let us know what we can do to help improve and get all your stars.

HI Harry, Could you ask VRBO to correct the stars . We know you had a great stay but somehow the stars didnt get done correctly

Love this as this is how we feel about the home. It is perfect for relaxing family time.

Thank you for staying with us and we hope you return sometime.

This lady is crazy do not attempt to rent to her. Yes there were some stink bugs and apparently they gathered at the back window and door and they show up after the first cold night. I offered to come immediately and clean them up she was practically crying. I then offered a full refund which according to our contract is only done with early cancellation by weeks not when you check in. I have to pay the cleaning people for the booking ahead of time because it is a weekend and in a remote location that's the agreement and it's in the contract. I then had to spend time on the phone with vrbo since she called and said the house had vermon bugs and infestations. All this over some stink bugs that took 20 minutes to clean up. Beware!

Where to start. Very difficult person to work with refused to read or follow the rental policy or instructions. Even when we directly wrote the policy etc into a message she did not read. We do not provide the linens! She did not bring linens. We provide blankets and pillows and can arrange for linens if we are notified of the need when you book. The rural location can mean an occasional Asian beetle or stink bug (we have pest service ) we offered to come spray and sweep up any that may have gotten in…..she refused the spray and said yes to the sweep. I asked her to send photos but she refused. As it was 10 pm we sent cleaning down the next morning. Cleaners sent photos freezer was fine there were a few places the outside of the garbage can they could touch up and they swept up a few Asian beetles by the front door. The guest had left the house open and didn’t respond to any messages. Then after the check out time did send a message asking if vrbo had contacted us (no they had not) and said they left @3am. Listen please read any information the host puts on the listing AND any rental agreements the host sends you. Additionally please realize that at times bugs get in especially if you leave the door open or the weather has a big change. Ask questions before your arrival not as you are driving down. We are human we want to make your stay a good one and we need to balance cost and guest experience please communicate and work with your host remember (at least for our rental) you have 8 people and are getting a full house with a hot tub and wifi on the river for under $200 a night. A hotel would never accommodate that stay.