Cozy 3 Bedroom Home with Patio and Grill

Hi Joan, we are so sorry about the late check in. We were completely blind sided by our cleaners being there so close to check in. They were supposed to have cleaned the house the day before. I did reach out to you when I found out they were there and let you know we would refund you your cleaning fee. It is never acceptable for our cleaners to be there after the check in time and we are taking your advice to look for a new cleaner very seriously. We always want our guests to be comfortable and have a 10/10 stay. I also want to sincerely apologize about the spiders. They do tend to get bad in the summer but we are always trying to stay ahead of it by spraying the home. We will have to do a round 2. I appreciate you bringing that to our attention. We will also be getting rid of the timer for the string lights. We have never had anyone complain about that before and I totally understand how that would be frustrating. I am sorry that you did not like the placement of the beds, it is a small house and the pictures do reflect the bedroom set up well. If you are ever in the area again we would love to offer you a discounted stay to give us another try. We take pride in our home and small business and never want a guest to have an experience like this. Hope overall you were able to enjoy canon city.

Hi Susie. We wish you would have notified us about the temperature. We do not control it remotely. You just need to slide your finger along the side of the nest thermometer in the living room to control it. We would have been happy to walk you through that if you would have reached out. We apologize it wasn’t comfortable for you.

Hi there! I’m sorry to hear you had a 3 star stay. The beds are all standard Queen size besides the bunk beds. Thanks for bringing the bugs to our attention. We have had guests at the house every day in May and June and no one has mentioned this to us. We will have this issue resolved asap. Typically it is a really quiet peaceful neighborhood with wildlife and the occasional rooster crowing. The basement is only mentioned to be off limits because the ceiling is very low down there and we do not want anyone getting hurt. We still will let guests use the washer and dryer down there if they are comfortable with the ceiling height. The baby gate is only for safety measures so that young children do not fall and get hurt. Hope you enjoyed your trip in Colorado and I apologize you didn’t have an amazing stay! Safe travels!