Pearl Marlin | Shared Pool, Boardwalk to Beach

Thank you for your feedback. We appreciate you pointing out the towel supply and kitchen essentials. Please reach out to us during your stay so we can supply you with necessary items. We want to be sure our guest has necessary items are available for an enjoyable stay. Thank you for staying with us and we look forward to hosting you again soon.

Thank you for your feedback on your stay at the Pearl Marlin. We're pleased to hear that you enjoyed the clean and comfortable condo. We appreciate you bringing the cable TV and remote control issues to our attention, and we're glad our management team was able to resolve them promptly. Your feedback helps us continue improving the guest experience, and we look forward to welcoming you back in the future.

We're sorry to hear we couldn't meet your expectations, Ed. Additionally, we've reviewed this reservation as a team for training purposes, as we're committed to consistently delivering a five-star experience.

We are so glad you all enjoyed the stay at the rental! Thank you for being such an amazing guest. We hope to have you back again and appreciate the feedback -Bella

We just wanted to thank you for leaving a review, this helps us learn what we can do better to service you and other guests. We deeply apologize that you had to deal with those issues, there is no excuse as to why you were not able to enjoy the stay. We will be sure to do better in communicating and cleanliness, know that we do care about our guests and don't ever want to lose trust. Someone will be notified about all of this so we can correct what was wrong. We hope you choose to stay with us again so we can make up for this experience! -Bella

Hello! We just wanted to thank you for leaving a review, this helps us learn what we can do better to service you and other guests. We deeply apologize that you had to deal with those issues, there is no excuse as to why you were not able to fully relax during the stay. We do our best to make sure everything gets taken care of as soon as we know about it, we will make sure to be better about cleanliness and communication. Someone will be notified about all of this so we can correct what was wrong. We hope you choose to stay with us again so we can make up for this experience! -Bella

So glad you enjoyed the trip Diane, please feel free to call our office with any questions before booking your next stay so we can make sure it's an even better experience -Bella

Elise, We appreciate your feedback and are so glad you enjoyed your stay! Come back to visit soon. Bella SSVR

Thank you for providing us with your feedback. Construction is not taking place at this condo complex, Sea Sands. Port Aransas has had construction for the last two years since Hurricane Harvey. We provide enough towels for each guest plus additional. The community laundry mat is brand new and up and running. The bedroom TV's do not have cable boxes; however, they offer roku so that you can watch any subscription you enjoy. We are sorry you didn't enjoy your stay at this home. We would love for you to come back to Port A and stay with us again.

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Dear Penny, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Dear Jason, Thank you for choosing Silver Sands for your recent stay at the "Pearl Marlin" home on your recent stay in Port Aransas. We greatly appreciate the feedback you have provided in regards to your visit, along with the comfort and abundance of items that the ''Pearl Marlin" has to offer. We are delighted to hear that the kitchen table and swimming pool were great features that you and your family were able to enjoy while here. Please know that we do strive to ensure that each home is equipped with samples of all toiletry items our guests may need while staying at one of our homes. Please let us know of any extra amenities you may need during your next stay so that we can do our best to accommodate you with these Jason. Thank you for letting us know about the suitcase being left behind so we could get that back up to you. We look forward to helping you with your next vacation stay on our beautiful little island soon. Warmest Regards, Your Silver Sands Team

Thank you so much for taking your time to write a review for us. We were happy that you were able to enjoy The Pearl Marlin. I apologize for the problems you had during your stay. I have tried to call you to find out about why you had so many problems getting an early check in. An early check-in can be a hit or miss deal. In order to receive an early check in, we have to have the approval from the head house keeper. We want you to be able to go into a nice clean home. I'm not sure if that may have been the case or not. For future reference, we do have maps that will take you directly from our office to the property you are staying at. Again, I apologize you were not given one but wanted you to know to please ask for one on your next visit so it will make finding your home a more pleasurable experience. Please know that we care very much about your feedback and take it very seriously. We have our main number you can reach us at between 9:00am and 5:00pm and then we also have our emergency number that you can reach maintenance between 5:00pm to 9:00am. I hope this helps you with your next stay and that we are able to see you soon so you can have a better experience. Thank you, again.