Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we arrived we noticed pieces of the wood floor trim broken or just missing and pushed up against a wall, a missing piece on the top of the microwave, the bathroom door to the master suite was so jacked up it wouldn't close completely. The ad said two queen size beds in the second bedroom and one of them definitely wasn't a queen,and it was as hard as a brick,no way any adult could sleep on it, we had 4 adults and only provided a total of 6 towels ( We have never stayed in a condo before that didn't have more towels than that. I'm fine with washing them but it would have been nice to have a few more. The worst part was how dirty the condo was. There was sand all over the tables, dried sunscreen on one of the living room chairs, dishes in the cabinet were dirty and the floor was husband had his shoes off for about 10 min and his feet were black. It's pretty sad that we had to pay a cleaning fee and had to clean it ourselves. I did reach out to the office and told them all the issues, they only addressed the cleanliness and offered to send the cleaners back in, we refused that and just cleaned ourselves. We checked the lint trap before drying towles and it was so full,it could have been a fire hazard, it definitley hadn't been cleaned out anytime soon. On our last day we opened the pantry door and the screws fell out and the door came off, we didnt bother calling maintenence, my husband just put the screws back in. Overall this could be a nice condo it has just been severely neglected and their lack of cleaning was unacceptable! Also the elevators are horrible, we were on the 19th floor and had to wait forever sometimes to get to our room, also some of the elevators were down on our stay and some people got trapped in one of them and had to call 911 to get rescued. We would never stay here again because of our experience.