I regret having to leave a bad review but I don’t want someone else to have a vacation experience like we had. The cabin was nasty (food & drink on tables, bathtub nasty, floors nasty, stains on bed cover & dining chairs, bathroom nightlight had been chewed by a dog, etc. I could go on & on) The cabin needs updating & maintenance (electrical outlets, woodwork scratched and beat up, floors scratched & dirty, inside window panes unpainted/untreated, one window handle broken, no thermostat cover, furniture extremely old & in bad condition, only recliner in house was broken, old toilet, sink & bathtub that had shower curtains on each side of the tub, one covering an outside window so there was no room in the shower & the air suction made the shower curtains stick to your body, etc) This site only lets you post 8 pics. I have many. We asked for a refund on Sat. when we arrived so we could go elsewhere & were told the owner couldn’t be reached on the weekend & that it was priced accordingly. They offered to have the cleaning crew come back & clean. We declined, bought cleaning supplies at Safeway & cleaned ourselves. We never heard from the owner or Ponderosa for the whole 7 day stay. This is our 7th year to visit Estes Park & have rented older cabins before but have never had one in this bad of shape or nasty. I could tell by the pictures that it was an older cabin but the pics do not show the neglect & nastyness. We left it cleaner than we found it.