We stayed at this property (booked through Emperor Rentals) and encountered a long list of unresolved maintenance and safety issues throughout our trip. Within the first day of settling in, we found a pre-existing crack in the closet wall of the queen bedroom and reported it immediately with photos.The bedroom with four beds had only sheer curtains, offering no real privacy from outside. The hot tub took several hours to fill on arrival, and we were given conflicting answers about whether we could use it after 10 PM — first told yes, then no, then it was allowed again only after we pushed back. We later learned it wasn’t actually a hot tub, just a gently-jetted spa, which wasn’t disclosed upfront. The spa also failed to heat past 93F for a significant portion of our stay, well under the advertised setpoint.The most serious issue: a bed in the downstairs bedroom kept coming apart because a screw wouldn’t stay secured, and it eventually collapsed while our children were on it. Thankfully no one was seriously hurt, but it could have gone very differently. We also dealt with a shower head that kept falling off in the downstairs bathroom, a broken can opener that halted meal prep, and loose exposed wires left outside that posed a hazard to our kids and pet.To their credit, Emperor Rentals responded to each message and sent maintenance out, but the sheer number of issues — several of them safety-related — significantly impacted our vacation. We requested a partial refund and we