The Cracker Jack House: A Military Salute & Arcade!

Thank you for your review and for sharing your experience. We're delighted to hear that you enjoyed the cottage, found the ferry convenient for exploring the area, and were able to make use of the fire pit during your stay. We appreciate your suggestions regarding the firewood supply. Had we known you were having trouble locating additional firewood, we would have been happy to help point you toward local options or arrange for additional wood to be delivered during your stay. We're also sorry to hear about the confusion with the heating on your final evening. The home's primary heating system was fully operational; however, the thermostat that was adjusted controls the emergency heat system and is not intended for regular use. Had you reached out, we could have quickly guided you to the correct thermostat and ensured you were comfortable. Thank you as well for letting us know about the daybed. We take comments like this seriously, and our cleaning team will be following up with us so we can inspect the bed mechanism and determine whether repairs or replacement are needed. We truly appreciate your feedback, as it helps us continue improving the guest experience. Thank you for choosing to stay with us, and we're glad you enjoyed your time at the cottage overall.

Thank you so much for your review. We are delighted that you enjoyed the arcade and our host! We pride ourselves on tending to our wonderful guests! We are always happy to help!

Thank you for your great review! We're so glad to hear you enjoyed the game room, firepit, and jukebox—sounds like a lot of fun! We’re happy the house was clean and comfortable for your stay. We’d love to host you again!

Thank you for your review! We're so glad you had a great time and enjoyed your stay. We'd love to host you again in the future!

We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.

Thank you so much for your kind words! We're delighted to hear you had a great experience with us. It would be our pleasure to welcome you back anytime!

Thank you for bringing the matter of the odor to our attention. We are currently investigating this issue for future guests/stays. We appreciate your feedback and are happy that you found the location convenient. It's a nice area!

Thank you so much for your spectacular review! It truly was a pleasure hosting you. Please keep us in mind for future stays, as we'd love to have you back.

Thank you for your feedback! We’re glad to hear you were pleased with the home, and we appreciate your understanding of the issues that came up. We're always happy to address any concerns quickly, and we’re glad communication was seamless. We’d love to host you again!

We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.

Thank you for your review! We're glad to hear that the house met your expectations and that you found our communication excellent. We apologize for the absence of the Ms. Pacman video game—while it’s unfortunate it wasn’t available, we have since removed it from our listing as it is currently out of commission and in need of repair. We appreciate your recommendation and hope to welcome you back in the future!

Thank you for your feedback! We're thrilled to hear that your entire group enjoyed the amenities of our pet-friendly VRBO, and that the kids had a great time with the arcade and firepit. We always strive to provide those little extras that make a stay more comfortable. We want to assure you that our homes are treated regularly for pests. However, being situated in a rural environment can occasionally lead to unexpected visits from nature. We appreciate your suggestion and will continue to work on maintaining a pest-free environment. We hope to welcome you back for another enjoyable stay in the future!

Thank you so much for your kind words! We're delighted to hear you had a great experience with us. It would be our pleasure to welcome you back anytime!

Thank you for your feedback. We're glad you enjoyed the gathering spaces, including the dining area and backyard. We’re disappointed to hear that aspects of your stay didn’t meet your expectations. However, we’d like to clarify a few things for future guests. All items you initially reported as “missing”—including towels, dish towels, and bedding—were located shortly after, as they were already stocked in the home. Additionally, we communicated clearly in your inquiry and reservation confirmation that we provide bedding for each advertised bed, not per individual guest. We do not supply nine separate sets of blankets and sheets for a home with fewer beds. To go above and beyond, we even had our cleaner hand-deliver additional bedding during your stay. Many of the other concerns mentioned in your review were unfortunately not brought to our attention at the time. But as with the bedding, we would have been more than happy to accommodate your needs, given the opportunity. We always encourage guests to reach out during their stay so we can resolve any issues promptly. We remain committed to providing a clean, well-equipped space and transparent communication. Thank you again for staying with us.

Thank you for sharing your experience with us. We're glad to hear that you found our property to be spacious and the beds comfortable. Your feedback regarding the areas that need upgrading, such as the hallway bathroom and lighting in the kitchen and back porch, is greatly appreciated. We're always looking for ways to improve, and your insights will certainly help us in making necessary enhancements. We're pleased to know that you found us easy to deal with and responsive to your messages. Providing excellent service to our guests is one of our top priorities, and we're glad that our team was able to promptly address any issues that arose during your stay. Thank you once again for choosing to stay with us. We hope to have the opportunity to host you again in the future, and if there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

Thank you for sharing your feedback with us. The property owners truly appreciate the insight, as it helps guide ongoing improvements to the home. We’re sorry to hear that the musty odor in the main living spaces affected your family’s comfort. The owners are actively looking into this to identify the source and ensure it’s fully resolved. We’ve also updated the listing to clearly reflect the bedroom layout and access so future guests have an accurate understanding of the space. We regret that none of these concerns were brought to our attention during your stay. While some issues—like investigating an odor—may take time to fully address, we absolutely would have done everything we could in the moment to make things better, including sending additional towels free of charge and inspecting the areas you mentioned. Regarding the towels, we’ve already reached out to our cleaning team, and fresh replacements have been sent to ensure this doesn’t happen again. Thank you again for taking the time to share your experience. Your feedback genuinely helps us continue improving the home for future guests.

Thank you for staying with us and for taking the time to share your feedback. We’re sorry to hear that parts of your visit didn’t meet expectations, and we appreciate the opportunity to clarify and improve. Regarding the exterior, we were a bit unsure about the comment concerning an unpictured brick building. The home itself is fully sided, and the only brick structure on the property is the arcade, which is shown in the listing photos. If something felt unclear in the presentation, we would welcome more detail so we can review it thoughtfully. We apologize for the issue with the couch. It had been deep‑cleaned prior to your arrival, but we understand it still affected your group’s comfort. We’re glad we were able to provide an air mattress and a partial refund to help support your stay. A few of the maintenance items you mentioned were already scheduled for updates. The microwave handle is damaged, but the unit remains fully functional while we await the replacement arriving in October. The bedroom doorknob is not locking properly and will be replaced. With the freezer, our cleaner noted it was clean when she left; however, the photo you shared showed a spill inside. We’re not sure when that occurred, but it has since been fully cleaned and sanitized. We appreciate you acknowledging the air mattress and refund, and we truly regret that your experience didn’t reflect the standard we aim to provide. Your feedback is valuable.

We would love any additional insight on how we might make your next stay with us a 5-star experience! Please feel free to reach out with any and all suggestions!