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Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room

Billedgalleri for Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room

Udendørsområde
Udendørs spisemuligheder
Privat køkken
Udendørs spabad
Opholdsområde

Anmeldelser

9,4 ud af 10.
Enestående

Højdepunkter

  • Spil lige ved hånden
    Et af de få overnatningssteder, der tilbyder videospil til gæsterne.
  • Oplev nærliggende seværdigheder
    Nær Ripley's Aquarium of the Smokies
10 soveværelser10 badeværelserPlads til 53 personer

Populære faciliteter

  • Boblebad på stedet
  • Swimmingpool
  • Adgang til vandland
  • Tekøkken
  • Grill
  • Aircondition

Udforsk området

Åbn kort
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪8 min. gang‬
  • Place, Gatlinburg Space Needle
    ‪9 min. gang‬
  • Place, Gatlinburg SkyPark
    ‪11 min. gang‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min. kørsel‬

Værelser og sovepladser

10 soveværelser (53 sovepladser)

Soveværelse 1

1 kingsize-seng

Soveværelse 2

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 3

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 4

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 5

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 6

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 7

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 8

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 9

2 køjesenge (enkeltsenge)

Soveværelse 10

3 køjesenge (enkeltsenge)

Soveværelse 11

2 sovesofaer (dobbeltsenge)

10 badeværelser

Badeværelse 1

Badeværelse 2

Badeværelse 3

Badeværelse 4

Badeværelse 5

Badeværelse 6

Badeværelse 7

Badeværelse 8

Badeværelse 9

Badeværelse 10

Områder

Køkken
Tekøkken

Om overnatningsstedet

Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room

Top Reasons to Book This Cabin:
*Accommodates up to 53 guests!
*Community Indoor Pool and Pavilion onsite
*Outdoor Hot Tub
*Cozy King Suites with Futon and Attached Bathrooms
*Theater Room and Game Room
*Centrally located in downtown Gatlinburg
*Professionally Managed, 24/7 Service

The Space:
Nestled in Gatlinburg in the Smoky Mountains lies The Great Dogwood Manor, a stunning mountain retreat that offers guests the perfect escape from the hustle and bustle of everyday life. From the moment you arrive, the rustic charm of this magnificent cabin will envelop you, inviting you to relax and let go of all your worries. As you step inside, the warm and welcoming atmosphere of the great room will immediately draw you in. The sprawling open-concept layout is the heart of this magnificent cabin, with plush sofas in the living area, a dining area with four tables for a crowd of any size, and a fully-equipped chef's kitchen. The kitchen includes modern appliances and amenities that make preparing meals enjoyable, even on vacation. The mountain-inspired details like a stone-encased fireplace, wood-beamed ceiling, and bark-covered walls create a cozy, intimate atmosphere that blends seamlessly with the modern appliances and finishes.

For those who love entertainment, the first floor of The Great Dogwood Manor offers plenty of opportunities for fun and games. Discover a one-of-a-kind theatre room, complete with plush seating and a large wall-mounted flat screen TV. Unleash your competitive side with an arcade game or challenge your friends to a game of pool. The convenient kitchenette is perfect for making snacks and drinks, ensuring you're fully stocked for a movie marathon or gaming session. After a day of adventure, unwind in the private hot tub and let the bubbles soothe your tired muscles. If you're looking to stay active, The Great Dogwood Manor also offers access to a shared indoor pool, perfect for swimming laps or just splashing around. With its picturesque setting, modern amenities, and rustic charm, The Great Dogwood Manor is the ultimate Smoky Mountain retreat, offering a vacation experience that is truly unforgettable.
*This property is not available to adults under the age of 25. No exceptions.*

Parking Notes:
The Great Dogwood Manor requires parking passes - This unit has 7 parking spaces only and there will be 7 parking passes in the cabin when guests arrive. The parking space #1 will be listed on the parking pass and is the only spaces guests can park in. No additional parking spots will be available, and towing is enforced. - No RVs or trailers .

*This Property is Not Pet Friendly*

The Neighborhood:
The Great Dogwood Manor is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.

Bedroom Setup:
Main Level:
2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 Futon in handicap friendly bedroom, 1/2 bath in the hall
Lower Level:
4 King suites (each with a futon and a tub/shower combo)
Upper Level:
2 King suites (each with a futon and a tub/shower combo)
Bunk Room #1:
1 Queen/Queen/Queen with an attached bath
Bunk Room #2:
1 Queen/Queen and 1 Twin/Queen with an attached bath

Area Attractions:
The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 25
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er ikke tilladt
default

Rygning

Rygning er ikke tilladt

Udtjekningsinstruktioner

Værten kræver, at du gør følgende, inden du tjekker ud:
Fyld og start opvaskemaskinen
Saml brugte håndklæder
Fjern personlige genstande, fjern resterende mad og drikkevarer, og tag skraldet ud
Sluk lyset, og lås dørene
Hvis du ikke udfører disse, kan det resultere i en negativ anmeldelse fra værten.
Pets are not allowed. The minimum age limit for this unit is 25 No Parties Are Allowed.

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 3436290vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har ikke angivet, om der er en røgalarm på overnatningsstedet

Om området

Gatlinburg

Denne hytte befinder sig i Gatlinburg i centrum og tæt på forlystelsesparker. Titanic Museum og Dolly Parton's Stampede Dinner Attraction er et par af de kulturelle højdepunkter i området, mens nogle af de andre populære seværdigheder, du kan opleve, inkluderer Ripley's Aquarium of the Smokies og Anakeesta. Rejser du med børn? Gå ikke glip af Gatlinburg SkyPark, eller oplev The Ripken Experience - Pigeon Forge og stedets arrangementer og sportsbegivenheder. Brug noget tid på at udforske områdets oplevelser såsom vingårdsture.
Kort
Gatlinburg, TN

Hvad ligger i nærheden?

  • Gatlinburg Convention Center - 8 min. gang - 0.7 km
  • Gatlinburg Space Needle - 9 min. gang - 0.8 km
  • Gatlinburg SkyPark - 11 min. gang - 1.0 km
  • Anakeesta - 15 min. gang - 1.3 km
  • Ripley's Aquarium of the Smokies - 15 min. gang - 1.3 km

Sådan kommer du rundt

  • Alcoa - Knoxville Airport (TYS) - 70 min. kørsel

Restauranter

  • ‪Puckers Sports Bar - ‬12 min. gang
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min. gang
  • ‪Pancake Pantry - ‬12 min. gang
  • ‪Smith & Son Corner Kitchen - ‬12 min. gang
  • ‪Subway - ‬11 min. gang

Ofte stillede spørgsmål

Har Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room en pool?

Ja, dette overnatningssted har en pool.

Hvad koster det at overnatte hos Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?

Priserne for 1 nat for 2 voksne hos Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room den 10. aug. 2026 starter fra 13.053 kr., inkl. skatter og gebyrer, fra og med den 9. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?

Udtjekning er kl. 10.00.

Hvor ligger Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?

Denne hytte med familievenlig profil ligger i bjergene i Gatlinburg, kun 15 minutters gang fra Traffic Light #6, Ripley's Aquarium of the Smokies og Anakeesta. Derudover ligger Gatlinburg SkyPark og Gatlinburg Convention Center 15 minutter derfra.

Anmeldelser

9,4

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 66 af i alt 83 anmeldelser
Bedømmelse på 8 − Udmærket. 11 af i alt 83 anmeldelser
Bedømmelse på 6 − Okay. 3 af i alt 83 anmeldelser
Bedømmelse på 4 − Dårligt. 2 af i alt 83 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 83 anmeldelser

9,6/10

Rengøring

9,8/10

Indtjekning

8,8/10

Kommunikation

9,8/10

Området

9,8/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Jesse S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
It was great, lots of fun. Walking distance to all the things.
Overnattede 2 nætter i februar 2026
Svar fra VrboOwner den 15. mar. 2026
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great time and enjoyed the location. We look forward to hosting you again soon.
Verificeret

8/10 Godt

shawn m.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed
What stood out for me was the views on the balcony, and every bedroom had it own bathroom.
Overnattede 3 nætter i november 2025
Svar fra VrboOwner den 20. nov. 2025
Thank you for your kind words. We're delighted to hear that you enjoyed the balcony views and the convenience of private bathrooms in each bedroom. We hope to welcome you again soon.
Verificeret

10/10 Fremragende

Becky G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our group loved our stay at The Great Dogwood Manor. There were 19 of us, and there was more than enough space for us to spread out and relax. I do think if you actually had a group of 50, it would be snug. The house was clean and stocked with lots of towels and enough toilet paper to get through the week. Host: I interacted with Ronda, and she was very friendly and very quick to respond to concerns. The hot tub wasn't working correctly, and she had a technician out there to fix it that day.Location: This is so convenient to get to all the fun of downtown Gatlinburg. We frequently walked. It is uphill from downtown, in its own little area, so you don't have non-residents wandering around. However, for some of our group, the walk back up the hill was a little much, so if you plan not to use a car at all, you need to be in good enough shape to walk a mile uphill. Also, the turn into development is sharp one, and might be tricky with a bus. Bears: We saw bears every day. They loved the front porch, so we had to make sure to pause and look out the window before leaving.Amenities: We loved the movie theater room and the on-site indoor pool. The kitchen has lots of plates and silverware, but was a little low on cookie sheets and baking dishes. The basement terrace doesn't really have a good view, but the one from the main floor looks over at Anakeesta. There is a road, so there are road sounds. The triple level bunk room was a massive hit.
Overnattede 5 nætter i maj 2026
Svar fra VrboOwner den 6. jun. 2026
Thank you so much for this thoughtful review! We're thrilled your group of 19 had such a wonderful stay at The Great Dogwood Manor. We appreciate your honest feedback—it's genuinely helpful. We're so glad Ronda could assist you quickly with the hot tub, and that everyone enjoyed the movie theater, pool, and that amazing bunk room! Your notes about the uphill walk, parking considerations, and kitchen supplies are invaluable. We'll definitely look into adding more baking dishes and cookie sheets. Those bears are quite the attraction, aren't they? And yes, that Anakeesta view is pretty spectacular. We'd love to welcome your group back anytime. Thank you for choosing us!
Verificeret

10/10 Fremragende

Alan J.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great stay

Wonderful property, great location, excellent amenities.
Overnattede 2 nætter i februar 2025
Svar fra VrboOwner den 19. mar. 2025
Thank you for the wonderful review of our property. We are glad to hear that you enjoyed the location and amenities. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. We strive to provide an exceptional stay for all our guests, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back in the future.
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Wonderful place!

This was a beautiful home! We had a great stay!!
Overnattede 3 nætter i august 2023
Fra en partnerside

10/10 Fremragende

Mickey R.

Great Place!

The cabin is located close to the parkway in Gatlinburg! Very nice place that we would love to stay in again!
Overnattede 2 nætter i januar 2023
Fra en partnerside

10/10 Fremragende

Deb N.

Fabulous!

Beautiful cabin and a great location.
Fra en partnerside

10/10 Fremragende

Aaron B.

Great family stay

It was the nicest cabin we have stayed in out of 10 over the years. Very organized and easy check in. Very clean and well maintained.
Overnattede 3 nætter i februar 2023
Fra en partnerside

10/10 Fremragende

Debra B.

Great Dogwood Manor

Spacious, location, very comfortable furniture, kitchen was well furnished
Verificeret

10/10 Fremragende

Allyson S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great!

Great place to stay! Very roomy! Several families could stay with a lot space! Very close to Gatlinburg. Walking distance!
Overnattede 4 nætter i oktober 2023
Fra en partnerside

10/10 Fremragende

Allen M.

Excellent

It was a great cabin! Would recommend this to Friends and family. Very clean, plenty of towels. It had everything we needed!
Fra en partnerside

10/10 Fremragende

Joseph C.

28 person family gathering

Great location, and cabin in great shape. Seemed quiet between the levels and easy to gather everyone on main level. We would definitely want to go back.
Overnattede 4 nætter i juni 2023
Fra en partnerside

10/10 Fremragende

Aaron D.

Great Cabin

Great experience! Walking distance, for healthy youth, to the Convention Center. Cabin was clean. Fun times for a large group!
Overnattede 2 nætter i januar 2023
Fra en partnerside

10/10 Fremragende

Keesha D.

TN Vaca

The Great Dogwood Manor was awesome. It was clean, organized, HUGE, and had all amenities needed for a great vacation stay. The floors, all the wood finishings, were amazing. Enough rooms for my family and more.
Overnattede 2 nætter i oktober 2023
Fra en partnerside

10/10 Fremragende

Lawrence W.

Great home!

My group of 27 truly enjoy this house. It was more then enough room we could’ve have added more! Very spacious and fun!! We will be returning here if we need to come back
Overnattede 2 nætter i januar 2023
Verificeret

10/10 Fremragende

Jannette L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place for a retreat

Only issue is the convection doesn't work on the oven. Had to adapt.
Overnattede 2 nætter i september 2023
Svar fra VrboOwner den 11. okt. 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Verificeret

8/10 Godt

Christine K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family get together

Loved all the rooms/bathrooms. The hot tub and indoor pool were fun. There was enough seating for 16 people at the tables. The kitchen was lacking key components-hot pads, serving dishes, cookies sheets, etc.
Overnattede 5 nætter i december 2023
Verificeret

10/10 Fremragende

Rhonda M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

90TH Birthday Family Celebration

So pleased with our family’s celebration of our mother’s 90TH birthday. We had ages from 2 to 90. The house was perfect—clean, centrally located, comfortable, roomy, and so well furnished. Thankful this family could be together. Enjoyed every moment.
Overnattede 4 nætter i juli 2023
Verificeret

10/10 Fremragende

Juliet Q.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great cabin for a large group

We loved our time at The Great Dogwood Manor. We had about 22 people in our group, so we were below the capacity of the property, but the space was perfect for us. The bedrooms are all good sized, and there is plenty of room for bigger kids in the two bunkbed bedrooms. The kitchen and eating areas were perfect for a large group. Everything was clean and well-appointed. We enjoyed having space to be together as a group and also enough bedrooms to retreat for some quiet when needed. We made great memories here. Thank you!
Overnattede 4 nætter i juni 2023
Fra en partnerside

10/10 Fremragende

Jeff S.

Family reunion in Gatlinburg

Home was well furnished to support our large family. Kitchen had plenty of accessories, dining area plenty of sitting space, bathroom had plenty of towels and toiletries available. Only issue we had with the home is a couple spots on floor that had flooring broken and missing and a fan in a bedroom that was loose to the ceiling. But nothing that negatively impacted our stay. The home was close to town allowing us to walk. It was also close to many hiking trails. We were also able to see bears from our back porch. Would recommend this home to others that plan to visit Gatlinburg.
Overnattede 5 nætter i september 2021
Svar fra VrboOwner den 21. jun. 2023
We are so glad you stayed with us, Jeff. Maintenance is inspecting the flooring and ceiling fan so necessary repairs can be done. Thank you!
Fra en partnerside

4/10 Ringe

JOWAUNE M.

We had roaches

The cabin was absolutely beautiful and spacious for my family. The cleaning was not up to par. I kept finding strands of hair, there were dirty dishes in the cabinet and we had little visitors throughout the house. This is not ok and needs to be corrected immediately.
Svar fra VrboOwner den 21. jun. 2023
Thank you for taking the time to leave a review. We have also followed up with our housekeeping team and maintenance to ensure future cleans and updates will be completed to our high standards. Our Guest Service Agents are available 24/7 should you have questions or concerns arise. We apologize for any inconvenience and hope to host you again soon!
Fra en partnerside

4/10 Ringe

Kim J.

Not quite as advertised

Missing floorboards, non working kitchen stove left in dining area, broken ice machine, designated parking spots not available, and not so clean cabin left us unimpressed. Our attempts at resolving the issues went unanswered the entire vacation.
Svar fra VrboOwner den 21. jun. 2023
Hi, Kim, thank you for your review. We sincerely apologize for the disappointment. I do see that we were able to clear up the parking confusion with the other guests. Additionally, the ice maker is being replaced and the oven was also set aside for repairs as well. We will continue to work with both our local staff and homeowner to make improvements to this home, and hope that the refund that you were given has helped. We would love to have a second chance to impress you!
Fra en partnerside

6/10 Okay

Carter H.

Nice, but DIRTY and poorly maintained.

Our church group used this cabin for a weekend retreat. The location of this cabin in relation to downtown Gatlinburg is fantastic, and the features of the cabin were nice. However, when we arrived for the weekend, the cabin was dirty. The whole cabin was dusty, the coffee pots were broken, parts of the dishwasher was broken and needed to be replaced, the large commercial stove was replaced with a tiny residential version without warning which slowed down cooking, and our group had cleanliness issues in almost every room (dust, trash in the corners/under beds, hair in the bathroom sinks, etc.). The worst by far was the acrylic fingernail we found on the living room floor. I contacted Vacasa to notify them of these issues and was told that they could send a cleaning crew to come and in try to fix things. My question to you who made be considering this cabin is this: How do you let housekeeping into the cabin when you have a group of 30, with all their belongings, and expect them to clean up an already dirty cabin? It was dirty when we arrived after they had "cleaned" and how could they move around a group and expect to clean any better? I am disappointed in the service from Vacasa. This cabin would be great for groups but is poorly cleaned, serviced, and maintained by the rental company. Other groups: you are rolling the dice with this cabin.
Svar fra VrboOwner den 21. jun. 2023
Hi Carter, thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the location and other features this home has to offer. We apologize for the house not being cleaned as thoroughly as is our standard and would have happily sent our team to assist. We appreciate you notifying us of the issues you encountered with the coffee pots and dishwasher so that we could take the appropriate steps toward a resolution. We truly hope we can host you for a more comfortable stay in the future, thank you.
Verificeret

2/10 Bundkarakter

Jeena K.

Synes godt om: Området, annoncens rigtighed
Synes ikke om: Rengøring

Disappointed to say the least!

Booked this unit 2 yrs in a row for a long wkend & paid a high price due to the proximity to the city. This time will be our last thou. Issues: kitchen outlets not working called in Fri 6pm & left vm; live & dead bed bugs found in BR #10, called in Sat 1am, after 10 min of waiting for someone to answer, relayed all the info to a person & asked to have someone in 1st thing in the am to fix both issues. BR #8 had water leak in BA frm upstairs BR #2, not called in. Reason we didnt leave: time of the night, size of our party, & hard to find a vacancy during long wkend. We didnt find any bug activity in other rooms frm what we could see, the displaced guests slept on the couch. Got no callbacks the next day, so I called again 1pm & was told they didnt receive vm frm 6pm call or frm the guy who answered at 1am. Instead, I shouldve called the after-hours no, even thou this was the only no that was shared thru text msgs before our arrival. The so-called "after-hours" no is the Office no listed in their email communication. We were told to stay out of the unit till 8pm while both issues were resolved. None of the guests were willing to sleep in the infested room for the remainder of the trip even after it was sprayed as the room was closed up in the basement & the mattress wouldve been sprayed too. After asking, we got .0229% back as an inconvenience refund (I had to remove the actual amounts due to review guidelines). Regardless to say poor service by Stony Brook Cabin Mgmt & owners!
Overnattede 3 nætter i maj 2024
Verificeret

10/10 Fremragende

Michael S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Experience

Excellent facility for our family gathering of 22. We planned for 28 but 1 family got sick. It would have been big enough for 28.
Overnattede 4 nætter i april 2023

Om værten

Vært: Stony Brook Cabins

Værtens profilbillede

Sprog:

engelsk

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