Our stay at this property was unfortunately one of the most frustrating vacation rental experiences we’ve had.The problems started before we could even get inside. The check-in process was a complete disaster. We never received the information we needed to access the property and spent a significant amount of time trying to reach the host. It ultimately took getting resort security involved before we were finally able to obtain our check-in codes. After traveling all day, this was an incredibly stressful way to begin our stay.Once inside, the issues continued. The bed in the second bedroom was broken, making it unusable. The master bathroom toilet did not function properly, which was a major inconvenience throughout our stay.We had planned to prepare several meals, but the cookware was in terrible condition. The nonstick coating on multiple pans was badly scratched and flaking off, making them unsafe and unusable for cooking.There was also very little information provided about the property itself. We were given no instructions on how to access or use the resort amenities or other areas of the property, leaving us to figure everything out on our own.Overall, the property was not represented by the experience we had. Between the chaotic check-in, maintenance issues, unusable cookware, and lack of communication and instructions, this stay caused unnecessary stress instead of providing the relaxing vacation we had planned.