Cozy Florida House - Yards - 10 Min Drive to Beach

Thank you Tiffany, for being a wonderful guest!

Thank you, Margaret! We couldn't ask for a better first guest on VRBO. Looking forward to your return!

Hi Donna, Thank you for being our guest. We are sorry to hear that our property didn't meet your expectations. This is the first time we have received a review that's not 5 stars. We are newer on VRBO but are more active on another platform and we have all 5 stars from the other platform. Guests seemed to love our place and more importantly, our friendliness and our care for them. For the benefit of future guests, we would like to mention a few things in this review. . Painting, we just recently painted the interior of the house. However, we understand everyone might have different preferences for paint colors and this is not to their liking. . Beds, we regularly had guests mentioning how much they loved the beds. We don't use cheap short-term rental mattresses. We use Turf and Needle which is one of the top mattress brands in the US. However, we understand, when it comes to mattresses, it's also a very personal choice as well. What's a great mattress for one might not be for another. We wish the guest had mentioned this to us during their stay so we could help make it better. We always ask our guest to reach out to us if they need any help during their stay and we normally jump right to it to fix the issue. We would have sent over a mattress topper right away if they didn't feel the firmness level was what they wanted. . Appliance, some of our appliances such as the fridge are older but are perfectly functional. The fridge, even though is older, has great features such as a water filter and ice maker. We are environmentally conscious and don't feel it is okay to throw away a perfectly functional appliance. . Floors, we have hardwood floors in most of the areas and they usually age well. We think it adds a rusty feel but we understand it might be everyone's cup of tea. We also have rugs covering most of the walking area of the wood for added comfort. Our home is not a luxury home and we have never represented it as one. Our home is a homey home that people can feel is a home away from home. We made sure that was clearly reflected in all the pictures and the price so it wouldn't come as a surprise to the guest and it shouldn't. This house used to be my own home and the family home for the last owner. All their kids grew up in the house and it's a house full of love. We love the house and I am sure you will feel the love when you are in the house. Both my cleaner Jenn and I take pride in what we do and we genuinely care about our guests. We do everything we can to make sure they have a great experience here. It saddens both of us to know that this was not the experience a guest felt they were getting. We think everyone's feelings are completely valid but we want to make sure it does not mislead any potential guests. We wish you the best. Eddie .