Pickwick- Screened Patio ON Tennessee River 7th Nt FREE- Dogs Allowed

So glad you enjoyed your stay! That porch is definitely amazing with its views! We would love to have you guys back anytime!

It's definitely been a hot summer! The humidity gets in and it's hard to combat! The Nest is set to reset each day so you'd just need to adjust it again to your comfort level :) It's so that it's not left too hot or too cold when we don't have guest ;) I wish you'd told me about the TP! I would have had it restocked for you! I'm very easy to work with as long as you communicate ;) Hope you'll come back to visit again!

I'm so glad you guys had a great trip and YES those bald eagles are amazing and frequently spotted in our area :) We would love to host your family again!

I'm so glad you guys had a great visit! We'd love to have you back!

Wow. You didn't complain your whole visit about anything or it would have been addressed. It DOES say check in is at 4P so of course the code works at 4P. It DOES say you must haul your trash. The County doesn't have trash services and yes it's a public dump site so it's just a big site to drop garbage. You didn't report any issues with cleanliness which I would have sent the cleaners back to address. And the extra washcloths were in the laundry closet cabinets which I would have told you had you communicated something. I was just there and the grill was fine and every guest before and after you have used it. You didn't mention anything or again we would have addressed it. The hand soap isn't diluted, it's foaming hand soap so it's liquid that puffs into foam. Lots of misconceptions in this review that could have been addressed if you had communicated.

We are so thrilled you had an amazing time! Thank you for your 5 star review! We hope you'll come stay with us again!

I'm thrilled ypu guys had a great visit! We would love to host you again in the future!

So glad you had a great time!

Thank you so much for your kind words! YES the rain this year has been making the fight to keep the ants out a real battle! Thankfully it's never more than just a few here and there looking for dry space. We've been consistently spraying to keep them at bay! I'm sorry the cleaner filling in for ours while her ankle is broken missed that basket of towels! Thankfully we keep about 40 in the house so you should have had plenty for your stay :) I hate that you missed the part in our description about no water access and the photos showing you cannot cross over to the bank of the water from the house. We DO have other properties that have direct access to the water but we try to do our best both in the description and photos to show EVERYTHING we can including those things and bedding and bedroom layouts! I'm glad you guys had a great visit despite the additional rain! It's been brutal this year!

This is the second year your very LARGE church group has stayed with us. The check out instructions are the same as last year and were sent them again when you booked. Most homes in our area don't allow parties as large as you guys esp without additional guest fees. We did do to be nice and helpful to a fellow Christian esp trying to help assist in fellowship with the teens! You had 15-20 people in our home and we charged you as if it was about 4 to 6 so you saved hundreds upfront. The host fees go to VRBO not us and we have no control over those. We only have a cleaning fee and that only covers the time the cleaner is at the house doing the mass amounts of bedding and towel laundry and the cleaning supplies. There is no trash service in the area and I certainly wouldn't ask our cleaner to take away 20 people's worth of trash. I hope next year you can find another home that allows such a large group and will deal with the trash. I'm sorry our property didn't meet your expectations but we have the same policies in our price range as others in the area. No garbage service means garbage has to be taken with the guests.

The cleaner and my father in law were there the day you left and the water was so hot they couldn't keep their hands under the faucet in the tub so this seems to have been user error. Also when you mentioned the bees, I told you we have treated for bees and if you still saw them, there was a spray available. The house is in the country and we do mention in our listing there are critters in the area. We do our best but you can't keep them out completely. That's impossible.

The front door lock is basically a computer. Sometimes they glitch. You messaged me and I had it fixed within about 2 mins. The photos in VRBO clearly show no dining area except for outdoors for larger groups so you knew before you arrived what to expect there. The kitchen has full sets of pots and pans, spices, plates, bowls, glasses. We do not stock food- no- and we never state that we do. The stairs have been like that since 1997. Can't redo them now and we show them being steep in the photos. The "threats" are required by VRBO. We CANNOT fine someone if we needed to if we don't warn about it first. In over 5 yrs we've never had to charge a fine. I ask when you first arrive if there are any issues. You contacted me not once. Had you let me know of the yard or the cigarette packages, I would have had them cleaned up. Not an issue with clear communication. The "sarcasm" is a standard funny "meme" available to vacation home owners to try to open communication with their guests. We have had HUNDREDS of guests and have a 4.89 rating on AirBNB where guests leave more realistic reviews and have had MANY repeat guests as well as those opt to stay with us for months due to what the house offers and how well we take care of guests who communicate. And the coffee maker, has an insert so you can add whatever coffee you want and brew the coffee of your choosing. We leave 6 flavors including the 2 you mentioned. Had you messaged me, I would have given clear instructions.

You were heard on the exterior camera saying, "if she had just offered a free night, I'd have been ok." I didn't offer so that's the reason for this review. We have over 70 reviews & a 4.93/5 rating on other sites.We are on an acre lot on the TN River which means spiders & red dirt. Spiders can make webs overnight.This home was cleaned top to bottom 2 days before arrival.The photos you sent do not match the claims you are making here. The tub was clean minus 5 dog hairs.The master bed sheets WERE wrinkled because they are 100% cotton, not because they were slept on. The pics you sent did not show they were dirty. VRBO agreed.The refrigerator WAS missed & she was willing to clean it until you screamed at her so she left.The pics of the floors showed they were shiny & clean with some red dirt footprints from your family. The stain in the FRONT of the toilet bowl was a perfect skinny line that appeared to be eyeliner not poop. VRBO agreed. There were no ants. You did not mention most of what you put in this review until now. VRBO told me no refund because they didn't think your complaints were valid based on pics YOU provided. I sent the cleaner to clean up the 5 things you DID mention & when she arrived you told her to "clean top to bottom or not at all" which was unreasonable so she left. She works all hours of the day & night. I replied to every message you sent before & during your stay. You mentioned she only works until 7P at the time & now 4P. Your story keeps changing.