Cabo Home m / Concierge + Privat Pool & Beach!

Michelle, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following: - A welcome letter was sent and another follow-up and text message were sent on July 13. All included detailed information to simplify the check-in, etc. She texted me another email address to resend, which I did and she confirmed the receipt asking for early check-in, I honored that. - Since it was early check-in, I asked her to please call Hector 1 hour before arrival so he could meet them at the house and she never called or communicated with anyone. - She asked for a recommended grocery store with “American stuff”. - Not 1 person in 8 years has complained about the private beach in our neighborhood. - Hacienda de la Cruz has a beautiful courtyard with 2 bedroom suites that allow GREAT privacy for ALL guests… and to the contrary, it’s perfect for teenagers to have their rooms across the courtyard! - July-September, we store cushions for the courtyard furniture in the garage due to excessive heat and severe thunderstorms. If she had asked anyone for them, it would take us 30 seconds to have the cushions inserted onto the furniture. - We ALWAYS provide coffee, it's in the cabinet above the coffee maker. - I stayed in my house from July 3-8 and August 3-10 and there is no foul odor in the freezer. - The cracks in the tile have all been completely repaired. - The kitchen has more lighting than anyone could ever need… 5 different light switches for lights under cabinets (that provide a nice ambiance at night), above the bar, throughout the kitchen ceiling, etc. - The Baja sunshine does make doors expand in the summer so I have no idea what she’s referring to… Again, if she would have said anything to me or Hector during her stay, it would have already been addressed. - Yes, in MEXICO there may be a Gecko inside every now and then as they’re eating insects (which the house is sprayed every 30 days) and outside in MEXICO, you may see more lizards too. - With rain, the day before, the sheets on the day bed may have had a water stain and they’re certainly washed and replaced by the housekeeper when asked, or guests have access to the laundry room for more sheets and a washer/dryer too. - 1st the time I’ve ever heard the MBR needing a full-length mirror and I know my family and friends and other guests have never needed this before, but I may buy one anyway on the next trip down there.