I was really looking forward to this stay because I specifically booked this property for the private pool, and resort-style amenities. Unfortunately, our experience was disappointing from the very beginning.We arrived after a 10 hour drive with three children only to find that the air conditioning wasn’t working. Since it couldn’t be repaired immediately, we had to pack everything back up and relocate to another property. While I appreciate that they found us another place to stay, it wasn’t comparable to what we originally booked. It didn’t have a pool and other amenities we paid for, there were bugs inside, noticeable dust, no blinds in the main living area which made us feel uncomfortable at night, and the Wi-Fi didn’t work properly. So my kids were bored and complaining. I reached out to see if the A/C was fixed but they would have anyone to repair it until later on in the day. So I asked could atleast go back to utilize the pool. They responded and said yes but we still had to pack up to leave to go back to the 2nd location. Driving back and forth was so inconvenient especially after already the long road trip out here. Having to pack, unpack, and relocate multiple times completely disrupted what was supposed to be a vacation. I would have atleast liked to be partially refunded or reimbursed.