Beachfront Casa m / stor Infiniti-pool, LaCruz / Bucerias

Thanks for taking the time to write your nice review Carolyn, we were glad to host you and your family at Casa Kaeli. Actually a few new changes to the casa are scheduled & one of them is to slightly re-route the stairway to pool level bedrooms so that they will be accessed from inside the living area, rather than from the terrace.

Thanks so much for your nice review Andrew. We were happy to have you as guests at Casa Kaeli !

I'm so sorry to learn that you were disappointed. The house is 8 years old, however several of the furniture pieces are less. We started putting only the duvet covers on the beds because guests kept removing the comforters! (most people sleep warm in the tropics, unless maybe a/c was on a lot). It sounds as though the housekeeper was using from her older (emergency) linens for some reason, as we take three or more new sets down several times a year., and definitely did in March. I always tell her to use the new ones, rather than "saving" them as is her tendency. You were there after many months of very frequent rentals and the busy Easter vacations, however I have to say that the people staying there after you were happy with the property & wrote me a very nice review. It's true that rust is a huge problem there, especially on the ocean. As you know we got someone right over when you let me know about the gate. It just wasn't possible for him to have a new one made & installed in short time you had left there. (It has been done, however, and is no longer a problem.) I feel very badly that you feel like you were "duped"; in fact you did get a discounted rate as you'll remember, and I tried to be as accommodating as I could, prestocking the alcohol etc that you wanted. Again, I'm sorry but glad that you did get to enjoy some of the many wonderful things to do in the area. The housekeeper also said you & your friends seemed to have a good time at the house. If you should stay at one of our properties in the future, I will try to compensate you somehow. We are accustomed to happy guests, and try to keep our houses up so to ensure that.

Thanks for reviewing your stay, and for the personal message as well. We’re glad you had such a great time at casa kaeli with your family! For people considering a stay at ours casa, next month the situation with lower bedrooms being accessed as described by Kyle is being remedied: the telescoping glass doors are being repositioned under a new palapa roof so that the stairway to downstairs bedrooms is inside the main living area. No longer will there be a need for any locking door on the way to the lower bedrooms, rather both areas will flow together as you’d expect in a house in the usa or Canada. For years, the open air living concept was something we really enjoyed in our vacation home, however a rapidly growing area and more druggies in society (like we seem to have everywhere nowadays) made it prudent to add locking gates between the different open air living spaces. With our small remodel/repositioning of the stairway and telescoping glass doors, you will still enjoy an open air living area, but when the telescoping glass doors are closed, you’ll have a fully enclosed 3 bedroom house. We are happy to make this change for everyone’s convenience, including our own.

It’s such a pleasure to host a family like yours ar our Mexican vacation retreat home in La Cruz! Thanks for your nice review, and we hope you’ll be able to return again to Casa Kaeli.

Thanks for your comments Elizabeth. When people ask to rent during the summer "rainy season" months, I inquire if they have experienced summer in the tropics, and "warn" that it can be very muggy and hot (not great for my pacific-northwest body, however folks from the southern states seem to love it still). I think you'll remember my comments to you about it. From Nov - first of June, it truly feels like paradise! Normally there haven't been so many bugs, and honestly ~ you are the first person to mention a problem with so many!! It IS the tropics, though. Believe it or not, we paint every year and do much other maintenance. The humidity and heat of the summer and fall are very hard on houses and equipment; it is something that is never-ending down there. Usually at the end of the high rental season, when we'd like to paint, it has to wait until rainy season is over because the paint won't stick! This fall, we will be painting again and doing some more decor upgrades to be all ready for the upcoming winter season. I'm glad to did enjoy your time, and we would love to accommodate you again sometime in the winter, when it feels about perfect there :)

thanks for your wonderful review, Cindy! We are glad you and your friends will be returning to casa kaeli. And after reading it, I am definitely renting paddle boards next time I am there (I mentioned it to my husband last time, but we didn't get around to it), sounds perfect!

We so appreciate your taking the time to review our beach house in mexico, thank you! It IS a wonderful casa for families, and we hope you will be bale to return again one day soon. best regards, Sue Lyons

Thank you, Janet, for posting your wonderful review... the first on this webpage for Casa Kaeli! We love adding people like you and your husband to our growing list of valued house guests, and hope you will be able to return to La Cruz again soon.