Blandt de bedst anmeldte overnatningssteder i dette områdeBlandt de bedst anmeldte overnatningssteder i dette område
Højdepunkter
Højt bedømte komfortable senge
Gæsterne kunne lide de behagelige senge.
Strandudstyr
Et sjældent fund – strandudstyret er klar til skønne dage ved havet.
Central beliggenhed
Du er aldrig langt fra din destination med denne praktiske beliggenhed.
Oplev nærliggende seværdigheder
Gåafstand til Poipu Strand
1 soveværelse1 badeværelsePlads til 4 personer
Populære faciliteter
Udendørs pool
Boblebad på stedet
Mulighed for parkering på stedet
Køkken
Vaskeri
Aircondition
Udforsk området
Koloa, HI
Poipu Shopping Village
Place, Poipu Shopping Village
2 min. gang
Kiahuna Beach
Place, Kiahuna Beach
3 min. gang
Poipu Strand
Place, Poipu Strand
15 min. gang
Lihue, HI (LIH)
Airport, Lihue, HI (LIH)
28 min. kørsel
Værelser og sovepladser
1 soveværelse (4 sovepladser)
Soveværelse 1
1 kingsize-seng
Stue 1
1 sovesofa (queensize-seng)
1 badeværelse
Badeværelse 1
Sæbe · Håndklæder til rådighed · Badekar eller brusekabine · Badekar · Toilet · Shampoo · Hårtørrer
Områder
Veranda eller hawaiiansk terrasse
Køkken
Altan
Separat spiseområde
Antal stuer
Udendørs legeområde
Have
Spiseområde
Om overnatningsstedet
Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard
Welcome to Surf's Up Suite
Escape to paradise at Surf's Up Suite, a newly updated, air-conditioned condo at Kiahuna Plantation. Featuring a peekaboo ocean view, fresh paint, new carpet throughout, beach-inspired décor, and family-friendly amenities, our suite is the perfect home base for your Kauai adventure.
Decorative Surfboards greets you upon arrival inside the condo helps create the relaxed island vibe that makes Surf's Up Suite unique.
Why Guests Love Surf's Up Suite
Peekaboo Ocean View Short Walk to Kiahuna & Poipu Beaches Complimentary Access to the Poipu Beach Athletic Club Air Conditioning Throughout the Condo Beach & Surf Gear Included Family-Friendly Amenities
The Space:
Relax in a bright, coastal-inspired living space designed for couples and families alike. After a day exploring Kauai, unwind in air-conditioned comfort, enjoy the ocean breeze from the lanai, or plan tomorrow's adventure while taking in the tropical surroundings.
Sleep Comfortably: • King Bed • Queen Sofa Sleeper with Memory Foam Mattress • Ceiling Fan, Sound Machine & Ear Plugs • Iron & Ironing Board • New Carpet Throughout the Condo
Relax & Recharge: • 50" Smart TV with Spectrum Cable & Roku • Complimentary Wi-Fi • Comfortable Living Room Seating • Dining Table for Four • Books, Board Games & Cell Phone Chargers • Surf-Themed Décor Throughout
Fully Equipped Kitchen: Whether you're preparing breakfast before a beach day or dinner after sunset, you'll find everything you need:
Beach towels and additional beach chairs are available from the resort's beach hut.
Family-Friendly Amenities: As parents ourselves, we've stocked the condo with items that make traveling with children easier:
• Pack 'n Play & Feeding Chair • Bibs, Kids' Utensils, Plates & Cups • Kids' Books & Toys
Bathroom Amenities: For your convenience, we provide:
• Shampoo, Conditioner, Soap & Lotion • Hair Dryer • First Aid Kit
Resort Amenities: Your stay includes complimentary access to the Poipu Beach Athletic Club featuring:
• Resort-Style Pool with Waterslide • Sandy-Bottom Keiki Pool Area • Hot Tub • Fitness Center • Tennis, Pickleball & Basketball Courts • Poolside Dining & Beverage Service
Whether you're learning to surf, snorkeling with sea turtles, relaxing by the pool, exploring Kauai, or enjoying the partial ocean view from the lanai, Surf's Up Suite is the perfect place to create unforgettable island memories with family and friends.
Your Kauai adventure awaits.
Guest Access
Guests enjoy exclusive access to the entire condo, all included beach gear, Kiahuna Plantation amenities, and complimentary admission to the Poipu Beach Athletic Club.
Guest Support
Our on-site property management team, Outrigger Resorts, will assist with check-in and check-out and is available to help with any housekeeping or maintenance needs during your stay. They can also provide local recommendations and referrals for services such as babysitting, activities, and island excursions.
For added peace of mind, Kiahuna Plantation offers 24/7 on-site security.
While Outrigger Resorts provides on-the-ground support, we remain available throughout your stay and are always happy to assist with questions, recommendations, or anything you may need to make your Kauai vacation unforgettable.
Complimentary Housekeeping Services
For stays of 4 nights or longer: • 4+ Nights: Towel Exchange • 5–9 Nights: Mid-Stay Refresh (fresh towels, trash removal, linen change, and vacuuming) • 10+ Nights: Full Mid-Stay Cleaning plus Linen & Towel Service
A Note About Kauai's Tropical Environment:
Kauai's tropical climate is part of what makes the island so special. Like all tropical destinations, occasional insects may be seen despite regular preventative measures.
Our condo is professionally cleaned and inspected between stays, and Kiahuna Plantation maintains a regularly scheduled pest-control program through a licensed local provider.
Dette overnatningssted administreres af en privat vært (en person, der ikke udlejer som virksomhed eller erhverv). EUs forbrugerlov, herunder fortrydelsesret, gælder ikke for din reservation. Din reservation er dog dækket af din private værts afbestillingsregler.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Langvarige ophold godtages
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, førstehjælpskasse og lås med dødbolt
Om området
Koloa
Denne lejlighed befinder sig i Poipu – et område i Koloa. Nawiliwili Harbor og Kiahuna Golf Course er begge værd at udforske, hvis oplevelser er på agendaen, mens dem der trænger til at shoppe, kan besøge Poipu Shopping Village og Shops at Kukuiula. Rejser du med børn? Overvej at tage dem med til ʻAuliʻi Lūʻau, eller deltag i et event eller en sportbegivnehed i Poipu Kai Tennis Center.
Koloa, HI
Hvad ligger i nærheden?
Poipu Shopping Village - 2 min. gang - 0.2 km
Moir Haver - 2 min. gang - 0.2 km
Kiahuna Beach - 3 min. gang - 0.3 km
Kiahuna Golf Course - 12 min. gang - 1.0 km
Poipu Strand - 15 min. gang - 1.3 km
Sådan kommer du rundt
Lihue, HI (LIH) - 29 min. kørsel
Restauranter
Brennecke's Beach Broiler - 14 min. gang
The Point At Poipu - 4 min. kørsel
Living Foods - 3 min. kørsel
Lappert's Hawaii - 19 min. gang
Keoki's Paradise - 4 min. gang
Ofte stillede spørgsmål
Har Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard en pool?
Ja, dette overnatningssted har en udendørs pool.
Hvad koster det at overnatte hos Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard?
Priserne for 1 nat for 2 voksne hos Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard den 13. dec. 2026 starter fra 10.536 kr., inkl. skatter og gebyrer, fra og med den 7. aug. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Er Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard?
Indtjekning starter kl. 15.00.
Hvornår er udtjekning på Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard?
Udtjekning er kl. 11.00.
Hvor ligger Surf’s Up Suite @ Kiahuna I AC I Partial Ocean View I Beach Amenities Surfboard?
Dette lejlighedskompleks med familievenlig profil ligger i Poipu i Koloa, kun 2 km fra Kiahuna Beach og Poipu Strand. ʻAuliʻi Lūʻau og Moir Haver ligger få skridt derfra.
Anmeldelser
9,6
Enestående
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Bedømmelse på 10 − Fremragende. 20 af i alt 24 anmeldelser
10 - Fremragende
20
Bedømmelse på 8 − Udmærket. 2 af i alt 24 anmeldelser
8 - Udmærket
2
Bedømmelse på 6 − Okay. 1 af i alt 24 anmeldelser
6 - Okay
1
Bedømmelse på 4 − Dårligt. 1 af i alt 24 anmeldelser
4 - Dårligt
1
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 24 anmeldelser
2 - Forfærdeligt
0
9,6/10
Rengøring
10/10
Indtjekning
10/10
Kommunikation
10/10
Området
9,4/10
Annoncens rigtighed
Anmeldelser
Verificeret anmeldelse
10/10 Fremragende
Mylene L.
1. jun. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The property was very comfortable, well maintained, and had everything we needed for a relaxing vacation. The location was excellent, close to beaches and restaurants.
Mylene L.
Overnattede 4 nætter i maj 2026
Verificeret anmeldelse
10/10 Fremragende
Tajalli L.
24. jul. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This was our second time staying at Kiahuna Plantation and absolutely loved this unit. It was clean, comfortable beds, conveniently located. We could walk to everything. Communication with the hosts was easy. My favorite part about this unit is that the lanai looks over the cactus garden and you do get some peek-a-boo ocean views. It was so beautiful and peaceful. We would definitely stay here again.
Tajalli L.
Overnattede 6 nætter i juli 2026
Verificeret anmeldelse
10/10 Fremragende
Amy H.
23. dec. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This was a great condo. My husband and I had a great time in Kauai and are looking forward to booking here again.
Amy H.
Overnattede 4 nætter i december 2025
Verificeret anmeldelse
10/10 Fremragende
Verificeret rejsende
17. dec. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Kitchen was fully stocked. A/C was a game changer. Mattress was very comfortable. We also loved having beach gear readily available for use; so convenient.
Verificeret rejsende
Overnattede 5 nætter i december 2025
Verificeret anmeldelse
10/10 Fremragende
Kaari P.
6. nov. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We had an absolutely wonderful stay at the Surf’s Up Suite @ Kiahuna! Our hosts went above and beyond — always quick to respond and so thoughtful in every detail. We were delighted to find a welcome package waiting for us when we arrived, complete with Hawaiian pancake mix and chocolate-covered macadamia nuts — such a sweet touch! The condo was beautifully equipped with everything we needed for our beach days, from chairs to umbrellas, making our stay effortless and relaxing from start to finish.
Kaari P.
Overnattede 7 nætter i oktober 2025
Verificeret anmeldelse
10/10 Fremragende
Christopher W.
23. apr. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great week in Kauai
Condo is in a great location! Very clean and tidy. Well equipped with beach accessories. Had a great stay and highly recommend.
Christopher W.
Overnattede 6 nætter i april 2025
Svar fra VrboOwner den 1. maj 2025
Thanks so much for the great review! We’re really glad you enjoyed the condo, the location, and all the beach gear. Happy to hear you had a great stay—come back anytime!
Verificeret anmeldelse
10/10 Fremragende
LOUIS L.
30. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Vacation
Great condo… great location.
LOUIS L.
Overnattede 4 nætter i januar 2025
Verificeret anmeldelse
10/10 Fremragende
Leslie S.
31. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Mom
We loved our stay
Leslie S.
Overnattede 7 nætter i januar 2025
Verificeret anmeldelse
10/10 Fremragende
Sandra C.
8. maj 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful Kiahuna!
We had a wonderful stay at Kiahuna Plantation. The grounds & beach are gorgeous & the condo had everything we needed. We especially loved using the pool across the street. Shaun & Megan were great hosts & always checked in to see if we needed anything.
Sandra C.
Overnattede 7 nætter i april 2025
Verificeret anmeldelse
10/10 Fremragende
Mallory M.
22. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great stay in Po’ipu
We loved staying at the outrigger in Po’ipu! Check in was very easy and having access to the Po’ipu beach athletic club across the street really put this condo over the top. We would definitely stay here again. Lots of restaurants and coffee shops within walking distance.
Mallory M.
Overnattede 3 nætter i januar 2025
Verificeret anmeldelse
10/10 Fremragende
Stephanie Madeleine Gisela S.
4. dec. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
wonderful appartment
wonderful appartment, close to the beach
Stephanie Madeleine Gisela S.
Overnattede 6 nætter i november 2024
Verificeret anmeldelse
10/10 Fremragende
Rachel P.
11. aug. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Nice stay
We stayed in the “surf’s up” suite for 3 nights and wish we could have stayed longer. The bed was very comfortable and the community had plenty of nice amenities. I wouldn’t hesitate to stay here again if we ever made it back to the islands.
Rachel P.
Overnattede 3 nætter i august 2024
Svar fra VrboOwner den 1. maj 2025
Thanks so much for the great review! We’re really glad you enjoyed the location, the comfortable bed and amenities. Happy to hear you had a great stay—come back anytime!
Verificeret anmeldelse
10/10 Fremragende
Melissa R.
27. jul. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Loved our stay here!
We loved staying here! The hosts were very communicative and accommodating. The decor is cute and welcoming. The beds were very comfortable and the A/C worked great. You’ll love the view of the garden from your lanai. It is a short walk from a great beach and very centrally located to all shopping/ restaurants. The beach gear included was so helpful and we used it everyday. We also took advantage of the athletic club with the pool across the street, which was a nice perk. We would stay here again! Thank you Shaun and Meghan!
Melissa R.
Overnattede 7 nætter i juli 2025
Verificeret anmeldelse
8/10 Godt
Verificeret rejsende
7. feb. 2025
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Koloa beach vacation
The property as a whole is a bit dated although the unit itself has been updated in many ways; where it may fall short in some areas it makes up for in the location...location, location, location. It is walking distance to all amenities. The front desk was quick to respond to anything we had asked for and the staff are very friendly.
Verificeret rejsende
Overnattede 7 nætter i januar 2025
Verificeret anmeldelse
10/10 Fremragende
Joseph R.
11. mar. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Very nice place with very accommodating host
Great place worth 5 star review. The pool is across the street at the club which is a decent walk. Check in is simple, the host responded and resolved the few questions we had immediately. 5 minute walk to the beach is nice with amazing snorkeling close by. We also saw dozens of turtles and 2 monk seals on the beach. Every night we walked to the Sheraton grabbed a few drinks at the bar and watched the sunset.
Joseph R.
Overnattede 7 nætter i marts 2025
Svar fra VrboOwner den 1. maj 2025
Thanks so much for the 5 star review! We’re really glad you enjoyed the condo, the location, Poipu Beach and especially seeing the turtles and monk seals. We would love to host you again on your next vacation to Kauai!
Verificeret anmeldelse
10/10 Fremragende
Joseph L.
9. dec. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Amazing stay on Kiahuna beach!
I highly recommend this property!
Unit is recently remodeled and very comfortable. The use of beach gear was especially helpful (umbrella, beach chairs, snorkel gear, etc). Kiahuna beach is better than Poipu in my opinion-- less rocky and less crowded.
Owner was very prompt in communication. On site staff at the resort were great. Surroundings are gorgeous. Perfect place for a relaxing vacation!
Joseph L.
Overnattede 7 nætter i november 2024
Verificeret anmeldelse
10/10 Fremragende
Christina M.
5. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family Vacation
This condo was perfect for my family of four during our 10 day vacation in Kauai!! Location was perfect, condo is spacious, comfortable and definitely has the island vibe! The host provided everything we needed for beach days - umbrella, chairs, boogie boards, etc. The hosts were so responsive and available to answer any questions I had leading up to our trip and even while we were there. They created an app with helpful info about the condo and even great info about the island, super helpful!! We felt very well taken care of….the care package upon arrival was a very special added touch! Next time we are back in Kauai we would definitely love to stay here again.
Christina M.
Overnattede 9 nætter i december 2024
Verificeret anmeldelse
10/10 Fremragende
Shelley T.
20. jul. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Kid Friendly, Sunny Vacation
We love Kauai (married here at Haena beach) and now have 2 kids (3yo, 5 month old) and this stay at poipu was exactly what we were hoping for. 1) Location! Poipu is the sunny part of the island, and we made day trips up to Hanalei Bay and other areas like Kapa’a for a luau. The place is an easy 5 minute walk to a great sandy beach (Kiahuna), and 10ish minute walk to an even friendlier sandy beach (west side of poipu beach point). 2) amenities- my 3yo loved the pool and water slide at the athletic club, and the sandy walk in part of the pool for a nice, non-salt water break. We used the provided chairs, umbrella, snorkeling gear, and cooler- all of which were key for making beach days comfortable and fun3) comfort- air conditioning worked well, though unit didn’t reach to the room super efficiently there were fans and we slept comfortably in mid July. The bed was comfortable and the kitchen had all the appliances and such needed for cooking and making coffee4) service- great communication, easy check in even when we landed after the desk closed (clear instructions for next morning check in and overnight code).
Shelley T.
Overnattede 8 nætter i juli 2025
Verificeret anmeldelse
6/10 Okay
Kathy D.
27. feb. 2025
Synes godt om: Kommunikation, beliggenhed
Synes ikke om: Annoncens rigtighed
Random hot water
We had random hot water —often cold water to wash my face at night.Absolutely no pantry items -not even salt and pepper.Also had area rugs on top of the regular rugs that just were a tripping hazard -we finally rolled them up.Also the pool and activity centre was not on the property-it was across the street and down a ways- a car ride away. Overall disappointing.for price.
Kathy D.
Overnattede 7 nætter i januar 2025
Verificeret anmeldelse
8/10 Godt
Kathleen V.
1. nov. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Almost a 5
Convenient location.Beautiful grounds.Beach right there. Easy check-in. Unit is nicely located with view of lovely landscaped grounds. Unit has pleasing surfer/beach design theme. A/C is quiet and cools all areas. Bed very comfortable and no problems for a bad back. Kitchen is small but functional. A great array of beach equipment is provided (chairs, boogie board, etc.) Misread unit's feature of no installed washer/dryer. Laundromat available on the grounds. There were problems with housekeeping that were quickly resolved by VRBO/owner. Hope observations mentioned to the owner will be corrected before the next guests. Overall the unit was pleasant. Kiahuna Resort is lovely and relaxing.
Kathleen V.
Overnattede 4 nætter i oktober 2024
Verificeret anmeldelse
10/10 Fremragende
Sam M.
3. jul. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family Vacation
This was our first family trip to Kauai, and it was amazing. There were 4 of us in total (including 2x teenagers) and the property was everything we needed to absolutely feel at home. Very clean property and the location at Kiahuna Plantation is perfect. Walking distance to Kiahuna Beach, and access to restaurants & shops right across the street. The cherry on top was having access to Poipu Beach Athletic Club, also a short walk across the street which has all the amenities you need, including onsite restaurant, huge fitness area and a great pool with a slide. Our daughters loved it. Top notch in my opinion. The unit itself was fantastic. Bedroom was nice and had a very comfy bed. Kitchen seemed to be fully stocked with appliances and utensils/pots & pans and toaster. Dining room was great as we cooked our own food each night and sat down to have dinner as a family. Again, everything you would need to feel settled in for a wonderful vacation. I slept on the sofa bed each night and that was also comfy. TV’s in each room and loved the Roku setup to access all our apps (Netflix, Amazon Prime, Disney, etc.). They also provided plenty of beach gear in the closet as well as a boogie board & surfboard, which was huge for my daughters to use at the local beach. Waves are perfect for kiddos. Soo many positive things to say about our experience and stay at this property. Don’t see how anybody could have a bad time here. If so, your almost looking for something to complain about, w
Sam M.
Overnattede 5 nætter i juni 2025
Verificeret anmeldelse
10/10 Fremragende
Angie M.
5. aug. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Amazing property!
Where do we start with our review!
We were looking to book a place near the Kiahuna Beach area because we had friends staying at the Sheraton property. This was a last minute trip on our end as we booked this trip Tuesday night for arrival on Thursday. The last minute communication with the property owner was amazing!
The room was everything we hoped for our vacation. It was exactly as the pictures made it seem. Such a chic, clean, family-friendly place.
We soon realized the room had absolutely everything we needed for a great week vacation. Everything from a wagon to lug all of our beach supplies out to the beach, snorkeling masks and flippers, a beach blanket, beach chairs, beach umbrella and sand toys. It had absolutely everything we needed.
The kitchen came equipped with pots and pans, cutting boards, cups, plates and even a great toaster oven! The convenience of having a kitchen with everything that we needed made it super easy to be able to get up and make a quick breakfast and pack a light lunch before heading out for our activities for the day.
The sofa sleeper was super comfortable and convenient. The size of the room was perfect for a family of four.
They also sent over a welcome package the first night we arrived with a few of the Hawaii’s best snacks! That was an unexpected surprise that totally made our stay that much better!
Their communication and attention to detail was amazing!
We will be back to this property again!
Angie M.
Overnattede 7 nætter i juli 2024
Verificeret anmeldelse
4/10 Ringe
Julie K.
30. apr. 2025
Synes godt om: Indtjekning, kommunikation, beliggenhed
Unit failed to meet listing description
The location was great.We were disappointed with the unit. The photos made it look better than it was inside...it was not renovated and the original flooring in the kitchen and living room was old and wearing out. From the onset, we were faced with problems. We did address this with the owner right away and some of the problems were rectified. The bathroom sink was plugged and broken. The cook top large element wasn't working. The kitchen faucet and water stopped working. Kitchen cupboards were sticky and one door was off the hinge. The surfboard was missing and despite correspondence, the owner did not replace it. As the closets were full of beach and kids things, there wasn't adequate space for our clothes and no room for our luggage which we had to leave in the dining room.Despite it's rating of sleeps 4, our opinion is that this unit is not even adequate for 2 single people.At the end of our stay, the owner offered us financial compensation for our inconveniences and after 17 days of being home, we have not received the promised amount that was set out in our emails to one another.We spent a lot of time researching properties for our holiday and were prepared to spend more money for the right place and feel that Surf's Up Suite fell short and did not meet our expectations.
Julie K.
Overnattede 13 nætter i marts 2025
Svar fra VrboOwner den 1. maj 2025
Thank you for your feedback. We’re glad you enjoyed the location, but we’re disappointed to hear that the unit did not meet your expectations. We’d like to clarify a few points for accuracy.
While the condo has not been fully renovated, it was redecorated in March 2025 to include a new sofa bed, dining table and chairs, bed, ceiling fan, and updated appliances such as the refrigerator, stove, and dishwasher. The tub was also refinished, and fresh paint and artwork were added throughout the space.
Our on-site property management team handles all check-ins, check-outs, cleanings, and maintenance, and they are available throughout every guest’s stay to respond to concerns promptly—as they did in your case.
Regarding the surfboard, we understand your disappointment. As explained at the start of your stay, we were unable to replace the missing board in time due to shipping delays to Kauai. We offered to cover the cost of a rental surfboard as a gesture of goodwill, along with mid-stay cleaning fees and towel replacements every two days.
We’d like to emphasize that no refund was ever promised or offered, and we’re concerned by the implication that your review may have been tied to a request for compensation. That said, we are always open to fair and constructive feedback.
We work hard to provide our guests with a comfortable and relaxing stay—as reflected in the many positive reviews we’ve received here and on Airbnb. I personally spent several weeks before your arrival providing recommendations and helping plan excursions to ensure your trip was memorable.
Verificeret anmeldelse
10/10 Fremragende
Aaron H.
21. apr. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Aaron H.
Overnattede 7 nætter i marts 2025
Svar fra VrboOwner den 1. maj 2025
Thanks so much for the review! Happy to hear you had a great stay—come back anytime!
Om værten
Vært: Shaun Jackson
Sprog:
engelsk
Premium-vært
Værten sørger gang på gang for, at gæster får en god oplevelse.
Fortæl os, hvordan vi kan forbedre vores hjemmesideGiv feedback