I would not stay here again. The property owners did not prioritize the safety of my children or me.When we returned to the property around 11:00 p.m., my two young daughters and I were locked outside. I had never been informed that the gate could be locked or that additional access instructions would be required after hours. When I called the help line, I was provided a gate code, but the gate still would not open. We remained stranded outside late at night until we were eventually able to gain entry only after the gate was physically kicked and the Airbnb neighbor came out to help. The host later claimed I had used the "wrong gate," which is simply false. There is only one gate providing access to the property.What was even more disappointing was how the situation was handled afterward. Rather than taking responsibility for a preventable issue, the host denied there was a problem and claimed they had "previously stated" that no compensation would be provided. That is inaccurate. After initially saying they would review the incident with their team before making a decision, they instead dismissed the matter entirely.If you're traveling with children or expect to arrive after dark, I would think twice before booking this property. The lack of communication, inaccurate explanations, and refusal to accept responsibility were far more concerning than the gate malfunction itself.