The home has a great setup for large groups- individual bedroom/baths & top floor gathering room/kitchen. Close proximity to beach. Unfortunately, the property management(BookSmart BS) is not checking the home or taking reports feedback seriously. We had intermittent hot water issues all week- would start hot, go to warm, then get cold- we called and BS sent someone with no phone communication who reported available propane and water warm. We explained this was happening with just 1-2 individuals in the shower! In short the issue continued all week, asked to speak to a manager and was told no one on after 5pm- and said they would send another maintenance person in am- by mid week week/ next day, we gave up & never had any calls from a BS manager. Other issues with the home: no pot holders, not enough forks for a home that holds said number of guests, two dish drains for four sinks- food going down drains, no teaspoons/tablespoons, movie theater with no sound coming out of speakers, no rugs or mat near any entrance causing one to slip due to rain/wet feet, top floor screen completely ripped/flapping in air - allowing flies in, various lights with burned out bulbs- none in house to replace. The house looks amazing in the pictures but no one is monitoring the weekly wear and tear of renters- we’ve always used Twiddy for rentals in OBX, and will steer clear of renting from Booksmart- less than helpful with the hot water.