The home was unfortunately not cleaned thoroughly. Carpets throughout the entire home are badly stained, which just makes the home look dirty. There were dirt smudges on door jams and glass doors, garbage was left behind dressers and tv stands, a ziplock of dog food was left from previous guests behind a stack of folded blankets that my dog got into which lead to another unnecessary mess I had to clean up. The bbq on the deck has not been cleaned in who knows how long and it was appalling that it was left in that manner for guests to use. Upstairs main bedroom tv didn’t work either. The bed (couch bed) in the downstairs master are extremely hard and sleeping was not comfortable. I guess my frustration is that when you pay a lot of money to stay in a home for a family vacation, we shouldn’t be cleaning up after a cleaning service leaves, or if there are amenities listed, they should all be working. Cleanliness, or lack thereof, is my biggest complaint. The company did offer to send out cleaners after asking how the house was after we arrived, although I didn’t feel it appropriate to have a cleaning service come in, again, while our family was there or even while we were out of the home with all of our belongings there. The house should have been cleaned thoroughly to begin with.