Nathan was exceptionally communicative and accommodating. He was responsive and supportive the whole way! As far as the property, in most ways it is wonderful but there were a number of reasons it fell short. For instance, the floors, though they appeared clean, turned the bottoms of everyone’s feet black after walking on them for only a few hours. Most of our 13 guests realized they could not go without shoes inside the home. Secondly, the primary bedroom had a prominent musty damp smell that originated from the bathroom and its shower was never able to be used because of a broken handle. All of the towels in the house carried the same musty smell so we took advantage of the included washer and dryer, ran a couple loads on hot, and discovered the washing machine leaking. Luckily, there were several handymen present and a simple filter clean later, we were back in business! One feature we really looked forward to was the available bbq area. Sadly, it was kind of a hot mess. The grill itself was filthy and there were concrete blocks scattered everywhere which created trip hazards. Additionally, the main oven struggled to heat up but luckily we discovered the other ovens worked normally, so it was just the one meal that took forever to finish preparing.All that said, we still felt the sanctuary vibes and had a great trip. Memories were made and fun and relaxation was had by all. I hope this feedback helps and thanks again for being such a great host to work with!