This site will not allow enough characters to tell the entire story. For a more comprehensive review, please refer to our Google review.The location is outstanding, and the home’s layout is ideal for larger families. Unfortunately, the management and housekeeping did not meet the standards expected of a premium luxury rental.We never received check-in instructions or access information before arrival and only gained entry because the cleaning crew happened to be leaving and handed us the keys. Otherwise, we would have been locked out waiting for a response.The home was not thoroughly cleaned or inspected before our arrival. The outdoor living area was dirty, with stained furniture, worn cushions, frayed chair armrests, a dirty grill and countertops, debris throughout the lanai, and two full trash bins. The garage door malfunctioned, we were directed to a guest book that didn’t exist, and then sent videos for the wrong property. The digital guide and operating instructions weren’t provided until after we requested them. We also found only nine beach towels for a home sleeping over twelve guests, broken beach equipment in the garage, and a non-functioning upstairs refrigerator that had reportedly been broken for months.The home itself is beautiful and has tremendous potential, but the lack of preparation, cleanliness, maintenance, and proactive communication made it difficult to justify the premium price. With better management, this could easily be a five-star property