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Thank you for staying at Cozy Cottage! Is there anything we could do to change the 4 stars to 5 stars? We would love to know ! We’re glad you had a pleasant stay and would consider returning. We hope to host you again on a future visit.

Thank you for the great review of Cozy Cottage! Glad the close beach access and pool gave you the perfect spot to relax. We appreciate you choosing Sun Palace Vacation Homes and hope to host you again. — Sun Palace Vacation Homes

Thank you for the 5‑star review! Glad Cozy Cottage was so convenient to the beach, Publix, and great restaurants! Glad we could get the pool issue taken care of for you and the kids were able to enjoy it! THank you for the recommendation and we look forward to your next stay with us ! Sun Palace Vacation Homes

Thank you for the 5-star review! Glad you enjoyed your stay at Cozy Cottage. We look forward to hosting you again. Sun Palace Vacation Homes

Thank you for staying at Cozy Cottage and for your review. We're glad the location worked well and that being so close to the beach was convenient. We do mention in the Guest Portal what is included in the starter kit, I apologize if you missed that information . . We do have many home on Ft Myers Beach , plesae let us assist with you in the futer to pick out the perfect sized home for you ., We would love to host you again .! Best regards, Sun Palace Vacation Homes

Thank you for the 10/10 rating! We really appreciate it and look forward to hosting you again. Best regards, Sun Palace Vacations

Thank you for the 10/10 rating! We really appreciate it and look forward to hosting you again. Best regards, Sun Palace Vacations

Thank you for staying at Cozy Cottage and for the detailed review. We’re glad the home was clean, the décor and towels met your needs, and the kitchen and location worked well for your stay. I’m glad our team was able to replace the grill quickly; thank you for noting that. THe mosquitos have been a problen and there really in only one solution , insect repellent. Was there anything else that would have made this a 5‑star stay? Best regards, Sun Palace Vacation Homes

Thank you for the 5-star review! Glad the main house layout, equipped kitchen, bathrooms, and plenty of towels worked well for your family, and that the pool cottage gave you extra privacy. Happy the beach wagon and chairs made beach trips easier. We’d love to host you again. Sun Palace Vacations

Thank you for the 5-star review! Glad your weekend stay worked well and you were able to use the beach before the path construction began. We're happy the access issue was quickly resolved by phone and that our communication was helpful. We’d be happy to host you again. Best regards, Sun Palace Vacation Homes

Thank you Kelley! Glad our guest service team was responsive to your calls and our cleaners and inspectos did a good job ! We will see you next time!

Thank you for your feedback and kind words about the main house, guest cottage, and location—we’re glad you enjoyed the stay and the beach access! We’re sorry about the missing dishes/coffee mugs and the low water pressure in the guest house kitchen. We’ll address these right away to make improvements for future guests. Best regards, Sun Palace Vacations

Thank you for the 5-star review. We’re glad you enjoyed the excellent location and had a delightful trip. We look forward to welcoming your family back. Sun Palace Vacation Homes

Thank you so much! We’re thrilled you enjoyed the Cozy Cottage, the sunsets, and the neighborhood. It was a pleasure assisting you, and we hope to host you again! Sun Palace Vacations

Ryan, thank you for your straightforward review. We’re glad the home met your expectations and appreciate you choosing Sun Palace Vacation Homes. We hope to welcome you back soon.

Thank you for the 5-star review. We’re glad you found everything very nice and hope to welcome you back soon.

Jenny , I understand your feelings about the hot tub, it is listed in the desceiption that it is not available to guests . We do have many homes that do offer hot tubs! Many next time one of those! Sun Palace Vacations

Jeremiah, We sincerely apologize for the electrical issues you experienced at the Cozy Cottage pool. We understand how concerning and frustrating this situation must have been during your stay, and we truly appreciate your patience and understanding while we worked to identify the cause. When our Maintenance team initially visited the property, they believed the issue may have been related to the pool pump. After further investigation, our electrician discovered underground wiring that was causing the electrical issue. We are very grateful that we were able to identify the source and address the problem. We are pleased that we were able to accommodate you with a full refund, along with a complimentary night for a future reservation. We also want you to know that we are taking your suggestions seriously and will be discussing them with the owner to see what improvements and upgrades may be possible. We are truly sorry that these issues impacted your stay. We appreciate the kindness and understanding you showed throughout the situation, and we are grateful for the opportunity to make things right. We sincerely hope to have the pleasure of welcoming you back in the future and providing you with the relaxing experience you deserve. Warm regards, Sun Palace Vacations

Thanks so much for taking the time to review your stay with us. We value and appreciate your feedback. Sorry about the dog hairs, next time please call as soon as you notice and we would’ve come over and made it better.