This is a beautiful property that is conveniently located to Maryville college and TYS airport. It is a newer property and was very clean. We had some issues at check in- we went to the wrong building originally, so the outside door code did not work. I called the host who responded and explained that the signage was poor and GPS can take you to the wrong building. When we went to the correct building, the door code worked. When we opened the outside door to the building, we grabbed all of our bags from the car and carry them up the steps to the unit. Once we got to the unit door, the door code did not work, as the battery and the door lock must’ve been old. I called the host again and he told me that he was nearby and that he would bring the key. He asked us to wait on him a few minutes until he got there. A few minutes later, the host called back and said that the key was not where he thought it was, and he would need to go somewhere else to pick it up, which would take more time. My family and I waited in the building in a seating area while we waited for the host to come with the key the host was very nice. The building common areas were not as clean as the actual unit itself. Once we got into the unit, we were pleased with the appearance of the unit and the cleanliness. Despite the issues getting into the unit, this is a nice place to stay with a nice and responsive host. The host did partially compensate us for the stay since we had issues. Much appreciated.