AI Colt. Walked into a construction zone! After all day travel from the East coast. There was a ladder blocking entry, tools, roof tiles, trash etc. all over the outdoor area. Inside debris from the replacement roof construction was all over the floor, counters, and furniture. Called the number and Sunny Days was unaware of the construction for the roof replacement. A cleaning crew was scheduled but our evening was wrecked. The cleaning crew were very apologetic. My family was coming for dinner, enjoy the outdoor space and walk to the beach. I was not having my grandchildren, son, and pregnant daughter-in-law at the property in the construction mess. I asked about a credit/refund and the Sunny Days representative told me not her department. Friday morning there was a knock on the door and the construction crew was back to finish the work. SD told me the construction crew would not return. He connected me with the owner who was very upset and thought the property had been blocked not to reserve. The foreman told me the roof was to be repaired the week prior but the unit had guests. He was very apologetic and kind. The owner arranged a refund of 300. which was appreciated. We had to vacate again on Friday for the cleaning crew to come in again and the construction on the roof did not allow us to enjoy the unit on Friday. I’ve had amazing reservations working directly with owners, not when doing so through a management company. Lesson learned!