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Thanks so much for the great review.... hope you will make it back this way soon... would love to host you again :)

Thank you Jason! Future guests appreciate and so do we! - Paula B, SVR

Earl, so happy your family enjoyed the comfort of The Mountain House, while scooting around the mountains. We'd love to host y'all in the future, take care! -Paula B/Guest Services/ Sunburst Vacation Rentals

Thank you Buck! Please come back and see us! Sunburst Vacation Rentals

Thanks so much for your kind words! We’re glad you enjoyed the cabin, the views, and some game room fun. From our little spot in the mountains to you—come back anytime! Paula B, Guest Services, Sunburst Vacation Rentals

Thanks so much for taking the time to share your experience, future guests appreciate and so do we! Guest Services, Sunburst Vacation Rentals

Thank you Carol for the nice review, glad you got to see a little wildlife while you were here! Come back to see us!

Glad you enjoyed your stay, we look forward to seeing you again!

Thanks for posting about your experience, future guests appreciate and so do we! I'm glad y'all enjoyed the view! Paula B/Guest Services

Hi Tim, Thanks so much for sharing your experience at The Mountain House, future guests appreciate and so do we! It's a perfect place for our motorcycle guests! Take care and we hope to host you in the future! ~Paula, Guest Services

Hi Kirk! Thank you so much for your thoughtful review! We're happy to hear you enjoyed the mountain views, easy access, and peaceful neighborhood setting. It’s also great to know that communication with our team made things smooth throughout your stay. We appreciate you pointing out the minor items like the microwave light and basement fireplace—we’ve already passed those along to our maintenance team for follow-up. Suggestions like adding a TV above the fireplace and upgrading the downstairs king bed are very helpful, and we’ll certainly keep them in mind as we continue improving the guest experience. We're glad the kitchen had everything you needed and that the hot tub was a hit—it's one of our favorite features too! Thanks again for recommending the property, and we’d love to welcome you back anytime

We’re truly sorry this guest didn’t have the experience they expected. This is one of our premier homes, and we take both privacy and guest satisfaction very seriously. The presence of a contractor was a miscommunication between the homeowner and our team, and it was addressed immediately once we were notified. The contractor was scheduled to leave before guest arrival and did not enter the home at any time. We also responded promptly to concerns and offered compensation, despite the situation being out of our control. Cleanliness issues, while rare, are never acceptable—we’ve since addressed this with our cleaning crew to ensure it doesn’t happen again. This property continues to be a favorite among guests for its design, views, and setting. We’re committed to clear communication, guest comfort, and keeping our standards high.