I have been booking with VRBO for many years and i have to say that I've been lucky and stayed at some very nice places. This place is a different kind of five star review because it turned a vacation from a complete disaster to back on track... and that can't be measured in amenities, though they were plentiful...it can only be measured in effort. And it's unfortunate that isn't a category listed to receive stars. (5)Jay went above and beyond when we unexpectedly lost AC in our original rental ... with zero notice he had the place cleaned and ready to go by end of day. (On a Sunday no less!!)Everything was as pictured, plenty of towels, kitchen was well stocked and even coffee to start your morning off. The price was very reasonable for the property- location was which was very close to downtown without being located on a busy/ loud street. The outside area with a fire pit , hot tub and little putting area were nice touches- even nicer was the fact that he provided directions on how to use both. Jay even provided some links for discounts on tours / activities in the area. A phone number for emergencies and he checked in multiple times throughout the week to make sure we had everything we needed. We will Definately be back.