Spacious 7BR Beachside Townhome w/Ocean and Canal Views

Donald, Thank you for your review. I am sorry to hear that you had issues with your stay. All of the needed information for check in was included in your welcome guide that was sent to you 48 hours prior to check in. This includes address and lock code. You messaged me thru the Vrbo app at 433pm on arrival day and I replied at 434p with the unit number. Linens and towels are provided for all guests including 14 sets of towels. Typically summer beach goers bring their own beach supplies including chairs and towels. I have provided them in the past at the guests request and for an additional fee. I will look into the shower pressure and temperature as I have not had issues in the past. The elevator is safe to use and has to be inspected annually to comply with codes. Unfortunately some guests do not follow the elevator guide and to prevent any harm I have to post specific instructions. Usually if the door does not open the elevator is between floor due to excessive weight. May I suggest that when you have issues with any rental in the future you reach out to the owner immediately. In the welcome guide was my personal email and phone number that I respond to immediately. Also reading both the welcome and check out guides can help with issues. Some check out items were missed on your departure. Again thank you for your feedback as it helps future guests. Debra