Gorgeous coastal home with outdoor dining-living space & close to beach

Thank you for sharing your experience with us, David. We truly appreciate your feedback and are glad to hear that you found the interior of the house to your liking. However, we are genuinely sorry to learn that the outdoor space did not meet your expectations, especially since it was a key factor in your choice of our home. We understand how important it is for you to have a usable outdoor area for your daughter and dogs, and we regret that the condition of the yard fell short during your stay. It’s clear that we missed the mark in addressing your concerns promptly and effectively, and we take full responsibility for that. Our goal is to provide a seamless experience, and we recognize that we did not deliver on that front. We are actively working with our local team to ensure that the outdoor areas are maintained to the high standards we strive for. Your feedback is invaluable in helping us improve, and we are committed to making the necessary changes. We appreciate your patience throughout this process and sincerely apologize for the lack of communication you experienced. We want to assure you that your concerns are being taken seriously, and we are here to support you. Thank you for giving us the opportunity to address these issues, and we hope to welcome you back in the future for a much-improved experience.