Overall the upstairs far exceeds the downstairs. The downstairs guests had issues the entire time with bugs (large flies both alive and a pile of dead ones upon our arrival by window), water bugs, other bugs, etc. Downstairs tub kept clogging & filling up during showers, washer broke within a couple days-just filled with water & would not drain. A tech was sent out but he just drained water, issue wasn’t fixed during our stay. Upon check in, Was told a tech was there installing a fan in bunk room but it never worked, just blinked red. Luckily the a/c works great in both upstairs/downstairs. Be sure you want a separate feel from up/down floors, we missed the fine print where it can’t be accessed unless the outside side stairs which we didn’t like too much. Also would have liked if fountain worked at pool, it’s kind of an eyesore without it in use, there are hoses to rinse off but an outside shower would be useful. The pool was okay but it needs a ‘cool function’ because it felt Iike a hot tub just baking in the sun. Wouldn’t stay at this one again but would book through PBH again. Helpful note: downstairs poolside table with chairs for eating would be nice edition on the open wooden deck since grill is out there.