Mad River riverfront home across from Warren Village with A/C and hot tub

Thank you for sharing your feedback, Twinkle. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments regarding the WiFi on to our local operations manager for consideration. We hope to have another chance to impress you in the future.

Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay and for any confusion regarding the price of the reservation. The cost of all our homes is reflected directly on the listing and throughout the checkout process for transparency upon booking. We truly hope to have the opportunity to impress you in the future.

Dan, thank you for sharing your feedback, we're pleased our home's location served you well! That said, we apologize for the issues you encountered that kept you from fully enjoying your stay. Our local manager assured us that all of the concerns have been addressed. We hope the compensation you received helped alleviate some of your frustration and that you give us a chance to better impress you on your next getaway.

Hi Jack, thank you for your review. It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.

Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We hope to have a chance to host you next time. Thank you.

Thank you for taking the time to leave a review, Bruce, it is a pleasure to hear you enjoyed the great views during your visit. We apologize for the minor inconvenience because of the WiFi information as well as for the lock code. We are glad that you figured it out in a short moment and we look forward to hosting you for a great stay in the future.

Robert, thank you for your feedback, and we sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and it’s concerning to hear about the condition of the bathrooms, hot tub, and overall cleanliness of the house. We will address these matters with our housekeeping team immediately to ensure they are rectified. Your experience does not reflect our standards, and we appreciate you bringing these issues to our attention. We hope you’ll consider giving us another chance in the future, as we are committed to improving our guest experience.

Hi Steph, thank you for your review. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. Moving forward, we can assure you that our local staff will take immediate action to address your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay.

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had during your stay. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local team is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.