The condo was lovely and has a well stocked kitchen, DVD's, Puzzles, and a few buckets etc for the kids which is great! Beds are clean and comfortable also.
Any minor issues we had were not enough to impact our stay and Pia was very gracious when we notified her. Minor to us means things like the master bedroom did not lock and we wanted to have a little privacy.
The washer/dryer is ok. It will dry about 1/2 of what you wash. So, it's easier to use the driers by the pool. Those do take credit cards.
It's primarily populated with the retired crowd and their kids/grandkids so things are calm and generally well kept. I think the pools looked amazing and if it were summer we would have tried them all.
The complex itself is closer to Ft Morgan and off the beaten path. If you like to go to restaurants etc, plan on a 20 min drive back into Gulf Shores. That is what we wanted for Spring Break with pre-teens (to avoid the college crowd).
There are several pools on the property, but only one outdoor pool is heated during the spring. This was just "ok" because the pool was often crowded and sometimes not quite warm enough to get in. The indoor pool was having trouble with the lights popping out of the wall and they were trying to fix it each time. So, not sure what's up with that.
It looks like the complex may be more "alive" in the summer or in its hey-day. There is no towel service, but several bins that look like they are there for guest towels for example.
The condo itself was the right size and everything we needed and I would book again or recommend to a friend. The complex itself, make sure ti fits your personality and needs