Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo is in a great location and the resort was really good. However, the condo was not very clean especially in the loft area and bathrooms.The furniture is older and worn. The balcony chairs are almost dangerous - it feels like they may flip over backwards if you aren't careful. There is masking tape on chairs and the floor in an attempt to keep flaws from getting worse.I could have overlooked all of that until we found several cockroaches (enough to feel the need to go out and buy traps that night)! The next day was our departure - I told the front desk. They just said, "Ok, we'll have it sprayed." Why couldn't it have been sprayed before our (rather expensive) stay?!? When I let the management company, Chasin' Rainbows, know after we returned - they made absolutely no apologies and said that it's a tropical area and cockroaches are normal - that they personally have them in their house, car, etc. Nice customer service!