Skader og påløbne udgifter
Du har ansvaret for eventuelle skader på ferieboligen, som forårsages af dig eller din gruppe under opholdet.
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Maks. antal gæster: 4
We had trouble with several things during our stay. There were no check in or check out instructions and had to contact Home Away before we got Key box info. We repaired a leak in the kitchen, light bulbs on the stove and a broken chair for the dining table. We had trouble with the AC and It took several days for the owner to respond when we tried contacting her through the booking website. She did send her handyman out who said the cooling unit had been turned off on the outside. We replaced the air filter to it as was overdue. At the end of our stay the fridge quit working for three days. One positive is we weren’t on the same page on checkout day (our bad..... had the wrong weekday in our head to start for home) due to a cancellation we were allowed to stay one more night and finished packing up the Grand Kids in an orderly manner.
Property as advertised, communication by property manager could be much better
The property was easy to find, clean, and with plenty of space inside and out. There are a lot of activities to choose from in the area (beaches, beach towns, local markets, biking, hiking in the De Soto Ranger District, casinos, New Orleans for a day trip). The location was fine but not a quiet as we had hoped. If you plan on staying over any holidays, you may be exposed to party noise, not so much from the immediate neighbors as from the house at the next cross street. In our case, we were not able to go to sleep until 2a.m. on Christmas Eve and on New Year's Eve. There are high school facilities about 1/4 mile away, so this may increase traffic and noise when school is in session. We were very disappointed that the owner Susan did not respond to our first communication about general information and suggestions for the area, and that she responded to our request for arrival information only after we contacted the HomeAway service team. So when we came across questions during our stay which we would normally have communicated to the property owner (for example WiFi connectivity), we felt it would not be worth the effort based on our experience. Overall, we would not stay at this property again.
A peaceful getaway for me, my husband and our fur baby. Quiet, clean and close to the beach, stores, etc if you want to get out. We even took our kayak out on the lake. Great spot!!
I had a few questions before our stay and the owner was very quick to reply.