Bedste beliggenhed Santa Cruz Quarter 2 BD lejlighed med privat terrasse. Mateos Gago Terrasse

Dear Sally, Thank you for your feedback. We're glad to hear that you had a nice stay and enjoyed the location. We hope to welcome you back in the future. Quality Department.

Dear Maureen, Thank you very much for sharing your experience of your stay in the flat. We are glad to hear that you enjoyed the excellent location, close to all the attractions and restaurants. We are pleased to know that you found the flat clean, quiet and spacious and felt welcome. We hope to have the pleasure of hosting you again in the future. Quality Department

Thank you so much, Deanna. It has been a pleasure to accomodate you.We ar epleased you had such a great experience with Genteel-Home, it's for us our best reward to all the effort. We hope have you back in future stays. See you soon!

Dear Tracy, Thank you for your wonderful review. We're delighted you enjoyed the comfort and location of the apartment. We hope you had a great time exploring the charming historic neighborhood. We'd love to host you again soon. Kind regards. Jose L.H. Campos Quality Department Manager

Dear Tim. Thank you so much for your words, and what to say about that wonderful rating! We are happy to know that we met your expectations -or even exceed them! Be sure we will share your review with Theresa, so she knows her recommendations were helpful. With this, we hope to see you again soon in the near future. Until them, our best regards.

Dear David. Thank you for taking the time to write your thoughts about the apartment. We are happy to know that you found it confortable, and that you enjoyed its location; as you wrote, just a few steps away from the Cathedral and the Alcazar Palace, in the very own heart of the city. We are also happy to know that you found helpful our advise about The Bellhop, where we were sure your luggage would be perfectly stored while you were walking around the city. Regarding your suggestion about the kettle, we will take note about it. In any case, and for the next time you come to visit us, please remember that you can call us and ask for anything you would need during your stay. This said, we will be waiting for the promised 5 stars in that next visit! Maybe in spring? Best regards.

Dear Sheila Thanks for your review. It's very important for us your opinion and your criticism so this help us learn and improve our services. We apologize for the inconveniences at your arrival. It's true that is always necessary to contact 30 minutes before your arrival, because there is no reception in the building, so we need to know your exact time of arrival for my colleague Reyes to wait for you there. She usually explains all the information about the apartment and surroundings, but perhaps this time something went wrong and she had to go to several places at the same time. Sorry for the inconveniences caused. Despite that, we hope that you enjoyed the apartment and Seville. We look forward to you to stay with us again and we are sure that your next visit, we will earn a perfect score! Kindest regards, Genteel-Home

Muchas gracias por compartir sus comentarios positivos sobre su estancia en nuestro apartamento. Es muy importante para nosotros saber todas las impresiones de nuestros clientes para mejorar en todo lo posible. Esperemos que vuelvan muy pronto.

Merci beaucoup pour votre évaluation. Je suis désolé de lire que vous aviez cette impression de l'état de l'appartement, nos propriétés doivent toujours préserver des normes élevées de nettoyage et de préservation et nous avons fixé un rendez-vous avec le personnel de nettoyage pour aborder cette question. Je ne sais pas si il y avait une confusion mais nous n'annonvions pas les chaînes de télévision étrangères dans aucune de nos propriétés; À propos de la poubelle dans les salles de bains, il y en a une dans chacune. En tout cas, merci de partager avec nous votre avis, les commentaires de nos clients sont toujours importantes pour nous.

Dear Lena, Thank you very much for your positive comments about your stay. We are glad to hear that you enjoyed the perfect location of the apartment right in the heart of Seville and that our team made your arrival welcoming. We will take into account your comments about the things can be changed, because we always try to improve our services. Thank you for taking the time to review your stay with us. Hope to welcome you back very soon.

Dear Kate, thank you so much, it's been our pleasure having you as a customer and we'll be pleased to hosrt you again at any time!

Dear Johan, thank you so much for your kind words. It has been a pleasure for us, too and we hope to see you soon in Spain!

Dear Julie, thank you very much for your comment and we look forward to welcoming you back in the nearest future. Kind regards Genteel Home