Hele boligen·Privat vært

Ocean View Kapalua Ridge Villa Luksus Remodel

Billedgalleri for Ocean View Kapalua Ridge Villa Luksus Remodel

En rummelig stue med et stort spisebord, fletstole, en blå vase og havudsigt gennem store skydedøre.
En rummelig opholdsstue med spisebord, køkken og en balkon med udsigt.
En rummelig opholdsstue med et køkken, spiseområde og en balkon med udsigt.
Et soveværelse med en stor seng, et skrivebord, en stol, en træskæst og udsigt til grøn vegetation gennem store vinduer.
Et moderne køkken med en central ø, rustfrit stål hvidevarer og hængende lamper.

Anmeldelser

9,4 ud af 10.
Enestående

Højdepunkter

  • Plads til at brede sig
    Nyd den rummelige indretning, der giver alle mere plads til afslapning.
  • Central beliggenhed
    Du er aldrig langt fra din destination med denne praktiske beliggenhed.
  • Oplev nærliggende seværdigheder
    Nær Napili Bay
2 soveværelser3 badeværelserPlads til 6 personer

Populære faciliteter

  • Swimmingpool
  • Boblebad på stedet
  • Mulighed for parkering på stedet
  • Køkken
  • Vaskemaskine
  • Grill

Udforsk området

Åbn kort
Kapalua, HI
  • Place, Kapalua Resort
    ‪14 min. gang‬
  • Place, Kapalua Beach
    ‪1 min. kørsel‬
  • Place, Napili Bay
    ‪2 min. kørsel‬
  • Airport, Kapalua, HI (JHM-West Maui)
    ‪9 min. kørsel‬

Værelser og sovepladser

2 soveværelser (6 sovepladser)

Soveværelse 1

2 enkeltsenge

Soveværelse 2

1 kingsize-seng

Stue 1

1 sovesofa (dobbeltseng)

3 badeværelser

Badeværelse 1

Toilet · Kun brusekabine

Badeværelse 2

Badekar · Toilet · Kun brusekabine

Badeværelse 3

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Veranda eller hawaiiansk terrasse
Køkken
Kontor
Altan
Separat spiseområde
Antal stuer
Have
Spiseområde

Om overnatningsstedet

Ocean View Kapalua Ridge Villa Luksus Remodel

Kapalua Ridge 711-13 er en fantastisk smuk ombygget Honolua Bay / Sunrise havudsigt med mere end 2200 kvadratfod plads. Hver detalje er gennemtænkt og henrettet med klasse og kvalitet. Denne villa har to rummelige soveværelser og tre fulde bade for op til 6 gæster. Det ligger i verdensklasse, prestigefyldte Kapalua Resort på Maui nordvestlige kyst.

Højderyg 711-13 er en usædvanlig privat villa beliggende på toppen af ​​en stille blind vej i en tropisk park ligesom indstilling med uhindret ocean / Honolua Bay / solopgang udsigt fra alle værelser. Villaen er en stueetagen niveau grundplan med ingen trapper & er let at få adgang fra den overdækkede vedhæftet carport til hoveddøren. Vi har ikke AC, vi har dekoratør fans i hvert værelse og stole på den dejlige (vi tror på grøn) fysiske Maui passatvinde for vores køling. Denne charmerende tilbagetog har en enorm indhyllingsafstand Lanai (hawaiiansk for "patio") stor nok til en teak spisebord til 6, to-chaiselonger samt en komfortabel sofa - perfekt til at nyde de bløde Maui passatvinde, solopgangen over Honolua Bay & de grønne West Maui Mountains. Som en ekstra ekstra denne villa har prime pladser til de lejlighedsvise spektakulære fyrværkeri show produceret af Ritz Carlton tværs fairway ...

Dette tropiske paradis villa er professionelt indrettet med farver udefra - blues af havet, grå, turkis, nuancer af brunt, med stænk af røde, appelsiner. Møbler er elegante og afspejler raffinement nutidens erfarne rejsende, mens de resterende komfortable, hjemlig & varme - et rum perfekt til familieferier, bryllupsrejse, eller gæster i alle aldre.

Kapalua Ridge 711-13 har to rummelige soveværelser med en "hemmelig" undersøgelse gemt i Master Bedroom suite med California King, to tvillinger senge i det andet soveværelse, som kan laves om til en konge. Det store soveværelse har en stor privat Lanai udstyret med to komfortable lænestole. Stuen er stor nok til to sammenklappelige senge til 2 ekstra gæster. Tre fantastiske designede bade har brugerdefinerede tur i brusere og et stort badekar i Master. Den velassorterede Kokkens Køkken er omgivet af granit bordplader, glas fliser backsplash, & rustfrit stål apparater. Der er en stor kapacitet vaskemaskine / tørretumbler i villaen for gæsternes bekvemmelighed. En over store fladskærms-tv i stuen underholdningscenter med en hver i soveværelserne runder de hjemlig bekvemmeligheder af denne dejlige villa.

The Ridge at Kapalua ligger i hjertet af den udvej på 21 hektar. Der er to opvarmede pools med gas grill, spiseborde, brusere, sodavand maskine og urtehave for vores gæster brug. The Ridge er kendt for sine velholdte & frodige tropiske anlagt grund fyldt med ingefær, hibiscus, palmer, orkideer, Plumeria, Bruser & bananpalmer.

Tilføj venligst rengøringsgebyr $ 250, 2. 5% håndteringsgebyr + 14. 4166% skat. Check-in er 16:00. Tjek ud er 10:00.

HI Tax ID # W40542621-01

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er ikke tilladt
default

Rygning

Rygning er ikke tilladt
Quiet time between 9pm and 9am.

Vigtige oplysninger

Godt at vide

Overnatningsstedets registreringsnummer 420010320032, GE-211-315-5072-01, TA-211-315-5072-01
Overnatningsstedets nr.: 676106vb
Dette overnatningssted administreres af en privat vært (en person, der ikke udlejer som virksomhed eller erhverv). EUs forbrugerlov, herunder fortrydelsesret, gælder ikke for din reservation. Din reservation er dog dækket af din private værts afbestillingsregler.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der ikke er nogen kuliltealarm eller gasapparater på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, førstehjælpskasse og lås med dødbolt
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Om området

Kapalua

Denne villa befinder sig i Kapalua ved siden af en golfbane og ved vandet. Shoppingentusiaster bør kigge forbi Whalers Village, mens de rejsende, der sætter pris på naturskønne områder, kan besøge Napili Bay og Kaanapali Beach. Ser du frem til et event eller en sportsbegivenhed under din rejse? Se, hvad Lahaina Civic Center Tennis har at byde på, eller mal byen rød med et besøg til The Plantation House Restaurant. Udforsk områdets muligheder for oplevelser på, i og ved vandet såsom jetski og kajakroning i nærheden, eller nyd godt af den fri natur ved at kaste dig ud i mulighederne hvad angår vandring og ridning.
Kort
Kapalua, HI

Hvad ligger i nærheden?

  • Kapalua Resort - 14 min. gang - 1.2 km
  • Kapalua Beach - 1 min. kørsel - 1.2 km
  • Napili Bay Beach - 1 min. kørsel - 1.2 km
  • Kapalua Coastal Trail - 1 min. kørsel - 1.2 km
  • Napili Bay - 2 min. kørsel - 1.9 km

Sådan kommer du rundt

  • Kapalua, HI (JHM-West Maui) - 20 min. kørsel

Restauranter

  • ‪Honoapiilani Food Truck Park - ‬10 min. kørsel
  • ‪Duke's Beach House Maui - ‬10 min. kørsel
  • ‪McDonald's - ‬7 min. kørsel
  • ‪Pizza Paradiso - ‬10 min. kørsel
  • ‪Captain Jack’s Island Grill - ‬7 min. kørsel

Ofte stillede spørgsmål

Har Ocean View Kapalua Ridge Villa Luksus Remodel en pool?

Ja, dette overnatningssted har en pool.

Hvad koster det at overnatte hos Ocean View Kapalua Ridge Villa Luksus Remodel?

Priserne for 1 nat for 2 voksne hos Ocean View Kapalua Ridge Villa Luksus Remodel den 14. dec. 2026 starter fra 13.596 kr., inkl. skatter og gebyrer, fra og med den 14. aug. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Ocean View Kapalua Ridge Villa Luksus Remodel et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Ocean View Kapalua Ridge Villa Luksus Remodel?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Ocean View Kapalua Ridge Villa Luksus Remodel?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Ocean View Kapalua Ridge Villa Luksus Remodel?

Udtjekning er kl. 10.00.

Hvor ligger Ocean View Kapalua Ridge Villa Luksus Remodel?

Denne villa med golffaciliteter ligger i Kapalua, kun 2 km fra Oneloa Beach og Napili Bay. Derudover ligger Makaluapuna Point og Jean Michele Cousteau's Ambassadors of the Environment 15 minutter derfra.

Anmeldelser

9,4

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 47 af i alt 57 anmeldelser
Bedømmelse på 8 − Udmærket. 5 af i alt 57 anmeldelser
Bedømmelse på 6 − Okay. 3 af i alt 57 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 57 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 57 anmeldelser

9,4/10

Rengøring

9,6/10

Indtjekning

9,4/10

Kommunikation

9,8/10

Området

9,6/10

Annoncens rigtighed

Anmeldelser

Verificeret anmeldelse

10/10 Fremragende

Stacey W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Despite coming during the massive storm, the place still made this trip extra memorable. The views are impressive. The place was spacious. Great management as well. Mahalo.
Overnattede 5 nætter i marts 2026
Verificeret anmeldelse

10/10 Fremragende

Sue W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful views

Great place
Overnattede 7 nætter i januar 2025
Verificeret anmeldelse

10/10 Fremragende

JENNIFER H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Better than expected - both the dwelling and the neighborhood & location.
Overnattede 5 nætter i maj 2025
Verificeret anmeldelse

10/10 Fremragende

kris u.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family vacation

Was perfect location and everything was great! The view was incredible!
Overnattede 6 nætter i januar 2025
Verificeret anmeldelse

10/10 Fremragende

Liz B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Love this condo!

The location and views are lovely and quiet, the unit is very well decorated and comfortably furnished. This is our 4th time staying here and it is always just wonderful.
Overnattede 14 nætter i maj 2021
Svar fra VrboOwner den 29. aug. 2023
We welcome you back anytime. Aloha!
Verificeret anmeldelse

10/10 Fremragende

Kati H.

Beautiful property in a terrific location

We were super pleased with our last minute booking. This property has everything your family will need. We enjoyed the location of the home as well. Would definitely book the property again.
Overnattede 5 nætter i april 2019
Svar fra VrboOwner den 29. aug. 2023
Aloha and mahalo for your review. We would love to have you back again. Best regards!
Verificeret anmeldelse

10/10 Fremragende

Liz B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Always a pleasure

It was another lovely stay. We just wish we could have stayed longer!
Overnattede 15 nætter i maj 2023
Svar fra VrboOwner den 21. feb. 2024
Mahalo for staying with us Liz. We hope you return soon and stay longer! You are always welcome. Aloha and mahalo, Kim Marie
Verificeret anmeldelse

10/10 Fremragende

Nancy B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Can't wait to go back!

This is a beautiful unit. Perfectly located with amazing views. The condo was very clean and well stocked.
Overnattede 8 nætter i februar 2020
Svar fra VrboOwner den 29. aug. 2023
We loved hosting you and welcome you back anytime! Aloha!
Verificeret anmeldelse

10/10 Fremragende

Kelly A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

A little piece of Paradise

Comfortable, updated condo with amazing views of the Kapaulua golf course AND the ocean! Great location, easy to walk or drive to everything you need for an amazing vacation in Maui.
Overnattede 6 nætter i oktober 2019
Svar fra VrboOwner den 29. aug. 2023
We loved hosting you. We welcome you back anytime. Aloha!
Verificeret anmeldelse

10/10 Fremragende

Kati H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful home in a perfect location

Couldn't have asked for a better property in a perfect location. This is our second time staying at this property, and won't be our last. The property is in wonderful condition, and super convenient layout.
Overnattede 7 nætter i marts 2021
Svar fra VrboOwner den 29. aug. 2023
We loved hosting you. We welcome you back anytime. Aloha!
Verificeret anmeldelse

10/10 Fremragende

Meaghan C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Breathtaking!

This property was perfect from the furniture to the views to the location! Couldn’t have been better.
Overnattede 5 nætter i april 2023
Svar fra VrboOwner den 21. feb. 2024
We love that you had a wonderful stay! We hope you keep us in mind for next visit. You are always welcome! Aloha, Kim Marie
Verificeret anmeldelse

8/10 Godt

Scott H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

thoughts

Well located. Well furnished and maintained
Overnattede 7 nætter i november 2023
Svar fra VrboOwner den 6. apr. 2024
We loved hosting you Scott. Thank you for coming and for your support of Maui. We appreciate you!
Verificeret anmeldelse

8/10 Godt

Michelle J.

Synes godt om: Indtjekning, kommunikation, beliggenhed
Synes ikke om: Rengøring
Beautiful view and good responsive management. When we arrived it was not cleaned but they were quick to respond and waived cleaning fee. The unit is spacious with beautiful ocean views but there was no AC and it has a bug problem and should be fumigated. The kitchen and bathrooms have been updated the TV has no live steam option in family room but did have it in the bedrooms which was nice. The local mgmt was very helpful bringing over extra hangers and responsive to our needs. We love the location and would like to return to this area in the future
Overnattede 8 nætter i august 2025
Verificeret anmeldelse

10/10 Fremragende

Susan U.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Favorite place to stay on Maui!!

This was our second stay at this property and it was just as wonderful as our first!!! We love it. The location and views are fantastic, the condo is beautifully decorated. Convenient to everything in Kapalua. And Kim Marie couldn't be more helpful and kind. We very much hope to return in the future!!
Overnattede 10 nætter i juli 2023
Svar fra VrboOwner den 21. feb. 2024
We loved hosting you Susan. We hope you return soon. Thank you for supporting Maui and our vacation home! Aloha, and mahalo, Kim Marie
Verificeret anmeldelse

10/10 Fremragende

Susan F.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Lovely stay in Kapalua

We so enjoyed our week at the Ridge at Kapalua. The condo was spacious, beautifully decorated and comfortable. It was wonderful having such a a lovely big unit with three bathrooms. We walked everywhere locally - the Honolua store for morning coffee, and local beaches for sun and snorkeling. Perfect spot to relax and unwind!
Overnattede 8 nætter i april 2022
Svar fra VrboOwner den 29. aug. 2023
We welcome you back anytime. Aloha!
Verificeret anmeldelse

10/10 Fremragende

Ziegler S.

Perfect place for our family!

We had such a lovely time at this terrific condo. The property had everything we needed for a memorable vacation. The owner was very hospitable. The views for the deck are incredible. The unit is clean and beautifully decorated. The location within walking distance or a shuttle ride to three of Maui's beaches and the Ritz Carlton was unbeatable. Thank you so much!
Overnattede 8 nætter i juli 2018
Svar fra VrboOwner den 29. aug. 2023
So glad you all enjoyed your stay. We loved having you. Come again!
Verificeret anmeldelse

10/10 Fremragende

Kimmarie L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Breathtaking views and spacious

Love this spacious villa with incredible views and lanais off of every room. The main lanai wraps around the outer sides of the living room and dining room. The luscious tropical views are what you imagine Hawaii to be in your dreams. You could live in the two larger bathrooms! Everything you need is provided; linens, kitchen etc.. The home is located in a quiet private neighborhood along the golf course and within walking distance to a beautiful beach. Both pools are just a couple minutes walk as well. Shuttling around the Kapalua neighborhood is a nice convenience too.
Overnattede 1 nat i april 2023
Svar fra VrboOwner den 21. feb. 2024
We are thrilled that you enjoyed your stay. Thank you so much for your support! Aloha!
Verificeret anmeldelse

10/10 Fremragende

Lora

Wonderful Condominium with a Million Dollar View!

This condominium was excellent for a family of 6! Very nicely decorated, two large bedrooms and 3 baths! lots of space so you are not stepping over each other and the view from the huge lanai is absolutely incredible. It has large table that everyone could have dinner at - including additional family members that were over for Thanksgiving Dinner! Furthermore, the beds were comfortable, and there was extra bedding for the pull-out couch in the living room. Our host was excellent - she sent information ahead of time, checked in to see how we were doing and was gracious enough to allow for a late check out (since there was no one coming immediately behind us). Furthermore, the Kapalua resort is absolutely beautiful; there are three beaches within walking distance and the coastline is breath taking. I would absolutely recommend this location and would stay here again.
Overnattede 6 nætter i november 2018
Svar fra VrboOwner den 29. aug. 2023
Thank you so much for the feedback. I am so glad you enjoyed our slice of paradise. Please come again!
Verificeret anmeldelse

6/10 Okay

kate d.

Synes godt om: Rengøring, beliggenhed
Synes ikke om: Indtjekning, kommunikation, annoncens rigtighed

Ok

The people renting are using old information and old contacts took us a while to actually get the right information to get into the property. Bed was not very comfortable
Overnattede 3 nætter i august 2021
Svar fra VrboOwner den 29. aug. 2023
Aloha, We are not sure what you are referring to since we use the same contract given on Vrbo for many years. The bed is brand new. We truly care and do our best to make it a wonderful experience for our guests. Best regards!
Verificeret anmeldelse

8/10 Godt

Michele I.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family wedding

Overall our stay was nice. They were only a couple of small draw backs. There is a wedding chapel nearby. The party can be heard well into the night. Weddings are very popular in this area. It clearly states in the listing that the condo does not have air conditioning so this one is on me. It can be very warm and humid. I under estimated this. We visited in March. I cannot imagine staying there in the summer months. The condo has everything that you will need for your stay. The pools on the property were well maintained. Hope that you enjoy hearing the roosters crow. There are several in the area.
Overnattede 5 nætter i marts 2023
Svar fra VrboOwner den 21. feb. 2024
Aloha Michele, Thank you for staying with us and giving us your feedback. This is typically a quiet area which most returning guests in to this area enjoy. I apologize for the wedding party but am happy that you were able to enjoy yours. They can be very festive and joyful. Roosters do come and go here on Maui. The tradewinds are typically enough to keep the villa cool especially in this area which stays on the cooler side. Temperature is a personal preference especially if used to being in air conditioning on a regular basis. I do thank you for your feedback. It helps future guests to make the right choice for their family. Aloha and mahalo!
Verificeret anmeldelse

8/10 Godt

Chris H.

Synes godt om: Indtjekning, kommunikation, beliggenhed

Spacious, pretty, but needs some updates

My first impression of the unit was that it had a great view and was very spacious. Our family enjoyed our own spaces and the location. There were some things that I’ll list below that were great and could be improved upon:Pros: very spacious, 2 huge bathrooms (one smaller), lots of windows, balconies, plenty of sitting areas, washer/dryer (although it broke down), pretty green view with peak of ocean and lots of birds, well designed. Cons: very stingy on towels and supplies, very uncomfortable pillows and bedding, says ‘fully stocked’ kitchen but that is not true at all, no AC, cockroach issue, rugs were dingy and sandy, washer was told to be ‘new’ but it sprung a leak and the inside basket was falling apart. Both beach chairs had busted out zippers, there are two fans in our room, one was broken. It is clear it is a very nice unit or use to be. it just really desperately needs a refresh. I doubt the owners actually use this space because of how desperately it needs a refresh.
Overnattede 7 nætter i marts 2025
Verificeret anmeldelse

2/10 Bundkarakter

John B.

Synes ikke om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Bugs, bugs, and more bugs

The Kapula properties are fine, but this particular first story unit is under constant attach from bugs. We had to remove 20-30 worms each day from crawling up the walls and on the carpet. At last once a day a huge cockroach would run across the living room, eventually dying somewhere, presumable from bug spray. Also mounds of centipedes were continuously crawling in to the middle of the floor. It was pretty awful experience. Secondly, even though beaches are close by, its a straight uphill walk back to the unit, and parking lots only have a few spaces and are always full. The view from the unit is okay... the rest of the units in the area have a much nicer ocean view. I would certainly not stay here again.
Overnattede 8 nætter i juli 2022
Svar fra VrboOwner den 29. aug. 2023
Aloha, I am very sorry that you felt compelled to leave a review like this. I could only be because we did not discount you. At no time whatsoever did you report any pest problem or we would be happy to assist. Kapalua Ridge Villas is a prestigious and professional AOAO management that does regular pest control service. The guest stays right after yours have been fortunately wonderful without complaints. It is very disappointing and disturbing to receive a review such as yours. I allowed an early check in and access for baby furniture to be delivered. I would think with a child and any pest issues that you would have called for assistance immediately. The only complaint was about noise preventing your child from being able to nap. This condo has an assigned parking stall. There are extra stalls across each building for additional guest parking. We are Premiere Hosts. Guests comfort has always been important to us. I’m sure that other reviews and our status with VRBO will speak for itself.. We are very sorry that your stay was less than perfect. Best regards and aloha!
Verificeret anmeldelse

6/10 Okay

Matthew F.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Rocky start, great stay

We stayed at this condo for our final week in Maui, after spending time elsewhere on the island. Overall the unit itself, the location and of course the weather, were all great. The condo itself is as described and pictured in the listing, with comfortable beds, ample space, and nicely appointed rooms. The condo has a beautiful view over the Kapalua Bay Golf Course with The Ritz Carlton as a backdrop, and the ocean off to the left. Though there wasn't a direct sunset view from this unit (we visited in mid-January), the after-glow and moonrise was fantastic. A word of notice though is for those looking to utilize the kitchen, while it is fairly well equipped with kitchen implements and tools, it has no 'basics' (IE salt, pepper, spices, etc.). While there were piles of basket coffee filters, the coffee maker requires a cone filter, which was not provided. While the stay itself was wonderful, the entire trip was overcast by the unfortunate interactions we had with the managers/hosts of the property prior to our arrival. As the COVID-19 pandemic continued to unfold during this time, the Canadian government issued a Travel Advisory, informing all Canadians that non-essential travel should be avoided at all costs. As such, we reached out to the property managers to see about some leniency in their cancellation policy (this travel advisory was put in place after the final deadline for cancellation and a partial refund was offered). After reaching out to the property managers, we were informed in a very unhospitable manner that there would be no considerations for Federally mandated travel advisories, and that we knew the risks when making the booking in summer 2020. While there are many layers to this situation, the manner in which we were spoken to, and the lack of compassion and kindness was completely off-putting. Working in the hospitality industry is a challenging experience at times, however it does not negate the norms of social kindness, courtesy and consideration expected from any establishment, especially paying the rates we were. Our options were to either forfeit our fully paid for condo (nearly $7,000.00 CAD), or take the risk and make the trip. Clearly we decided to take the risk, disregard a Federally mandated travel order and go ahead with our trip as planned. While we are glad we did, the abrupt and unsympathetic communications with the property managers was completely uncalled for and could have been handled in a more profes
Overnattede 7 nætter i januar 2022
Svar fra VrboOwner den 29. aug. 2023
Aloha, We are truly sorry that you view this in a negative light. My response in writing since we never spoke was that we did not receive sufficient notice for a fully refunded stay. Also that travel insurance which we always recommend especially during pandemic times was offered at the time of booking. Written messages could come across as unsympathetic and we do apologize for this We are a Premier Host and value our guests. We would be happy to deliver filters and dry basis spices. Best regards.
Verificeret anmeldelse

6/10 Okay

Crystal C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Spacious Condo in Quiet, Beautiful Location

We enjoyed the spaciousness of the condo, large lanai w/ views of the ocean and 18th hole of the golf course. The condo had everything we needed, comfortable beds, and plenty of room for our family of five. Other Pros: Quiet, more secluded location, lush landscaping, quick walk to Oneloa Bay, walking trails, & the responsiveness of the property manager, Kim Marie, who was fast to respond from booking thru check-in/check-out. We also enjoyed the breeze and ocean sounds through the open louvers at night. Cons: Bugs and lack of flexibility during COVID-19 crisis. BUGS: We were greeted by dozens of little black millipede looking bugs all over the floor of the condo, mainly on the carpets in the bedrooms, most dead but some alive. We checked in around 6pm and Kim Marie told us that they had recently sprayed for pests and assured me that the condo was cleaned that morning. I'm not sure how so many bugs managed to get inside and die in a matter of a few hours, but alas, we vacuumed them up and moved along. We continued to find them crawling on the walls and floors throughout our stay but it didn't bother us much. We live in the South therefore are accustomed to pests. We also found a very large cockroach who made his home in the toilet (and, umm, USED the toilet as well)! Totally gross but a quick flush and toilet scrub took care of that problem. I think pests are to be expected due to the lush tropical landscaping around the property, but if you're not comfortable with bugs, this may not be the place for you. COVID-19: I reached out to Kim Marie 2 weeks prior to our stay to ask if she'd be willing to work with us as we have elder care obligations and could not risk being stranded on HI w/ the spread of the virus & travel restrictions imminent. We were leaning towards postponing our vacation. She stated that we were in the "non-refundable period" so no. Our biggest fear almost became a reality as our flight home was canceled. We were able to book an earlier flight and checked out a day early however did not get refunded for that night. I know I shouldn't be surprised but the circumstances were out of our control. We heard (although did not confirm this) that the owners were trying to leave CA during the outbreak, but could not stay at their place since we were there. It would have worked out for everyone if they had been willing to let us postpone. It is my hope that they are well & have adjusted their policy for others during these uncertain times.
Overnattede 8 nætter i marts 2020
Svar fra VrboOwner den 29. aug. 2023
Aloha Crystal, Thank you for bringing this to my attention which you did right away. I’m glad that you enjoyed your stay. The AOAO does a great job with pest maintenance inside and out. Your stay was right before the news of the pandemic really hit Hawai’i. We’ve done our best to work with guests that have been affected and unable to come since restrictions have been in place. We hope for your good health and safety. Best regards! I’m grateful to the many positive reviews we have and ask that future guests take this into consideration including that guests say our villa is immaculate. Aloha!
Verificeret anmeldelse

4/10 Ringe

Anita C.

Synes godt om: Området
Synes ikke om: Rengøring, kommunikation

The view is awesome, the condo not so much.

I've stayed at the Ridge Villas before so I was expecting the same quality/cleanliness as those units. Toilet in the 2nd bedroom was clogged when we arrived, no TVs would turn on, the curtains were falling off the hooks & no AC. I hadn't checked since the units I stayed in before had AC. Tried calling Kim at the numbers in the paperwork many times that night. Got a message that said she was not accepting calls at this time. There was no option to leave a message on any number given. So I sent a message in the VRBO app telling her how disappointed I was & did she have another unit we could be moved to. She responded the next day, said she just saw my missed calls that I should have left a message & the curtain was fine & she did not have a place to move us.(There was no option to leave a message & the curtains were not fine & very dirty too) She scheduled someone that day to come fix the toilet. She said AC was not in the amenities list (this was my fault, I assumed it did) & she said to follow instructions on how to turn on the TVs (very condescending). We had to reboot the box that TVs were hooked up to which wasn't mentioned in the instructions. She responded again and said that she had a family emergency & going to the airport & she hoped the rest of the stay was smooth. The toilet got fixed & the curtains were put back on their hooks that day. The paperwork mentions ants. Not to leave food out & take trash out daily (we did at least twice per day). I missed the other reviews mentioning bugs. There were huge cockroaches & many centipedes we would find on the floors & kitchen counters. I didn't bother to contact her again about this because of her family emergency and condescending response in our earlier communication and not being able to move us. Louvers have to be open for air circulation & there are issues with the screens not being tight/holes/missing(bug entry?). Carpets are stained & dirty. Master bathroom had crooked handles on the sink, faucet pullout sprayer housing in tub was not attached. Shower faucet housing moves around & shower has a constant drip which causes the shower floor be constantly wet & moldy. They have to know about this. Shoes aren't supposed to be worn inside. Our feet got very dirty walking on the floors. The things to do in area book is filled with outdated information. When you pay the prices charged for this condo, you expect a clean, bug free stay. This is absolutely not what we received.
Overnattede 11 nætter i januar 2023
Svar fra VrboOwner den 29. aug. 2023
Aloha, We are sorry that the condo was not to your expectations. As mentioned to you when we communicated, you were not calling the right number initially. The correct contact info was in the arrival info email that you received that also had the door code. As soon as I saw your message on VRBO I contacted you and did send maintenance there to address the TVs which were working. One you got to work after following the instructions included in the arrival information that I sent you again. The curtains are fairly new and had just come loose. We are happy to fix the issues which we did. I am sorry that we could not move you to another condo. This is the only one that we have and the one that you booked. The condo was reported in proper condition when made ready for your stay. We are always happy to assist. I do apologize for an outdated phone number being on VRBO. This has been corrected. Kapalua Ridge HOA does regular pest control and service was within the past two weeks. Other guests have enjoyed their stays and have left great reviews. We hope this will be considered. Again, instructions and contact info were accurate and included in the arrival email. The TVs worked once following instructions. .I saw your message on VRBO the next day, responded and had maintenance take care of the issues you reported the very next day. I followed up afterwards and you said that everything was fine. I checked in again a few days later but did not hear back from. Since your last message was positive, I sincerely believed that you were enjoying your stay. The shower and sink handles is news to me but I thank you for letting me know. I will have it checked. Best regards and aloha

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Vært: Matt and Bridget are owners. Kim Marie for reservations while on island.

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