When we booked the property, we had not seen it in person, and we were a little shocked upon checking in.
My family over the week began referring to this house as "the 50/50" cause either 50% of things in the house worked, 50% of the cleaning was done, or 50% of the house was what we enjoyed and expected for $800 PER night.
The good/bad/ugly: The outside is beautiful, and on a cul-de-sac. There is a large deck with retractable awning, big grassy area and a big in the ground salt water pool, but its not heated. The 1st floor was renovated and has W/D, CAC and EIK (with fly traps hanging). There is 1 large CAC vent return that is very loud so that bedroom/pullout couldn't be used. (Vent was very dirty till I cleaned it). Upstairs bathroom was spacious for 3 bedrooms, the bdrm over the garage carpet is dirty. The CAC doesn't go upstairs, so there are small window units, and the rooms can get very hot.
You have to supply your own linens, towels, pillows and blankets ( I would bring your own mattress pads as the ones on the bed are stained and I wound up washing them). Some lights work, some don't, the internet works, but slow. Living/family room is nice and spent most of our time there when in the house. TV is large and audio system throughout the house works.
Upon arriving on Sat, there is a welcome check list & you're to go onto their computer, but they don't give you the password, I copied and emailed the woman (Debbie) who I had been speaking with, but never heard from the owner(Robert). There were a few things I noted not being clean or working thus far. Sunday, I emailed some other issues (vaccuum not working, bathroom had a foul smell, grill was not clean), still no word) Tuesday I texted all 3 numbers to inquire and finally received a response from about the beach badges but no mention of all of the other things I pointed out, which I annoyed me.
We wound up fixing the vaccuum that was broken, scrubbed the bathroom to get rid of the old urine smell, cleaned the HVAC return, pulled toys and debris from pool filters, & washed all of the mattress pads we used.
If you want a party house with 6 cars in the driveway (as I was told about the previous weeks renters), it's fine, but for a family, we can do better. For the same amt of $$$, we rented a house ON the beach IN LBI
I guess I was silly to expect a gesture of good will, or at least an apology. We learned our lesson & won't ever rent a house without being seen in person.