Hytte

Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!

Billedgalleri for Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!

Udendørs spisemuligheder
Video af overnatningsstedet
Opholdsområde
Privat køkken
Spillelokale

Anmeldelser

9,0 ud af 10.
Fantastisk

Højdepunkter

  • Privat indhegnet gårdhave
    Et af de få overnatningssteder med et fuldt indhegnet udendørs område.
  • Oplev nærliggende seværdigheder
    Gåafstand til Big Bear Mountain Resort
3 soveværelser2+ badeværelserPlads til 8 personer

Populære faciliteter

  • Boblebad på stedet
  • Mulighed for parkering i parkeringskælder
  • Kæledyrsvenligt
  • Køkken
  • Grill
  • Altan

Udforsk området

Åbn kort
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪10 min. gang‬
  • Place, Bear Mountain Golf Course
    ‪2 min. kørsel‬
  • Place, Bear Mountain Express Lift
    ‪4 min. kørsel‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪73 min. kørsel‬

Værelser og sovepladser

3 soveværelser (8 sovepladser)

Soveværelse 1

1 queensize-seng

Soveværelse 2

2 queensize-senge og 1 sovesofa (dobbeltseng)

Soveværelse 3

1 enkeltseng og 1 dobbeltseng

2 badeværelser, 1 toilet

Badeværelse 1

Toilet

Badeværelse 2

Toilet · Kun brusekabine

Badeværelse 3

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Køkken
Altan
Separat spiseområde
Spiseområde

Om overnatningsstedet

Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!

Smukke bjerghytte gemt væk i Moonridge med udsigt fra wrap omkring dæk. Den store fuldt indhegnet flad baghave er en glæde for børn og kæledyr. Dækket er fuldt indhegnet og gated for sikkerhed. Smukt anlagt med bemærkelsesværdig kantsten appel, vil du føle dig hjemme i denne ekstraordinære kabine.

En woodsy indstilling med masser af træer omkring kabinen giver den perfekte bjerg flugt. I det fjerne, nyde peek-a-boo udsigt over Big Bear Lake fra de øverste etage værelser og øverste etage dæk. Få et glimt af skiløjperne fra bagsiden af ​​huset om vinteren!

Den åbne grundplan er perfekt til de gange du alle ønsker at tilbringe tid sammen. Med trægulve og træ bjælkelofter, får du den følelse, du flygtede til bjergene. Det træ brændende sten pejs er sikker på at holde dig varm om vinteren.

Køkkenet har udsigt baghave med vidunderlig udsigt. Der er masser af tæller plads til en buffet, madlavning eller en arbejdsstation. Spisebordet har plads til syv.  Med rustfrit stål apparater, skifer fliser gulve, opvaskemaskine, gaskomfur, vin køleskab og spisekammer.

Som du forlader køkkenet på den rummelige dæk, vil du finde de seks personers boblebad. Nyd at slappe af, mens du kigger på ovenstående stjerner. Der er en udendørs bar samt til at underholde din familie og gæster. Både det overordnede niveau soveværelse og køkken har adgang til dæk og hot tub.

Ovenpå har to soveværelser og en fuld størrelse badeværelse med badekar. Et af soveværelserne feeder en HD flatscreen! I alt tre soveværelser og to og en halv bade.

Nyd at spille på miniaturen Foosball / poolbord combo placeret i stuen eller se en film på det nye HD fladskærms-tv og dvd-afspiller. Masser af brætspil at spille også for en sjov aften at huske. Der er også yderligere underholdning med en fuld størrelse bordtennisbord også placeret i garagen.

Meget kort fem minutters kørsel til byen / sø eller Snow Summit. Meget tæt på Bear Mountain, golfbanen og zoo, omkring en mile. Vandring er blot et par blokke væk med nogle af de smukkeste indstillinger!

Med en en bil garage med direkte adgang ind i kabinen med ekstra flad parkering.

Funktioner: Wi-Fi, bordtennisbord, opdateret møbler med pude topmadrasser, fuldt udstyret køkken, propan grill, sengetøj og håndklæder forudsat, boblebad, garage parkering, fladskærms-tv, brændeovn, kabel-tv, dvd-afspillere, bestyrelse Spil, bordfodbold

Denne ejendom er perfekt til gæster, der nyder nybyggeri eller helt ombygget boliger med smagfuldt indretning. Nyd en behagelig moderne eller hytte tema indretning, nyere møbler og opdaterede inventar og apparater. Vigtigt: Kære rejsende, du vil blive opkrævet med USD 200, hvis du inkluderer et kæledyr i din reservation som et refunderbart depositum for kæledyr.

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er tilladt
USD 200 charged as Refundable Deposit for Pets
default

Rygning

Rygning er ikke tilladt
USD 200 charged as Refundable Deposit for Pets

Vigtige oplysninger

Godt at vide

Overnatningsstedets registreringsnummer VRR-2021-1365
Overnatningsstedets nr.: 786724vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt

Om området

Big Bear Lake

Denne hytte befinder sig i Moonridge – et område i Big Bear Lake, der ligger i bjergene. Big Bear Mountain Resort og Snow Summit er begge et besøg værd, hvis oplevelser er på agendaen, mens dem, som er i shoppehumør, med fordel kan kigge forbi The Village. Rejser du med børn? Du kan overveje at tage dem med til Bowling Barn og Big Bear Solar Observatory. Indtag de nærliggende skibakker med langrend og snowboarding, eller undersøg mulighederne for andre udendørsoplevelser såsom slædekørsel og snescooterkørsel.
Kort
Big Bear Lake, CA

Hvad ligger i nærheden?

  • Big Bear Mountain Resort - 10 min. gang - 0.9 km
  • Chair 7 - 2 min. kørsel - 1.2 km
  • Bear Mountain Golf Course - 2 min. kørsel - 1.9 km
  • United States Adaptive Recreation Center - 2 min. kørsel - 1.9 km
  • Bear Mountain Express Lift - 4 min. kørsel - 2.6 km

Sådan kommer du rundt

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 79 min. kørsel

Restauranter

  • ‪Bear Mountain Ski Resort - ‬4 min. kørsel
  • ‪Kallans Bar And Grill - ‬12 min. kørsel
  • ‪Starbucks - ‬7 min. kørsel
  • ‪Circle K - ‬10 min. kørsel
  • ‪Applebee’s | IHOP - ‬6 min. kørsel

Ofte stillede spørgsmål

Er Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV! et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvad koster det at overnatte hos Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!?

Priserne for 1 nat for 2 voksne hos Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV! den 19. okt. 2026 starter fra 1.876 kr., inkl. skatter og gebyrer, fra og med den 7. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Hvornår er indtjekning på Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!?

Udtjekning er kl. 10.00.

Hvor ligger Moose Mountain: Indhegnet Yard! Boblebad! Bordfodbold! BBQ! Kæledyr tilladt! Internet! Kabel TV!?

Denne hytte med familievenlig profil ligger i bjergene i Big Bear Lake, kun 2 km fra Big Bear Mountain Resort, Chair 8 og Chair 5. Derudover ligger Chair 4 og Chair 2 ca. 2 km derfra.

Anmeldelser

9,0

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 25 af i alt 41 anmeldelser
Bedømmelse på 8 − Udmærket. 11 af i alt 41 anmeldelser
Bedømmelse på 6 − Okay. 4 af i alt 41 anmeldelser
Bedømmelse på 4 − Dårligt. 0 af i alt 41 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 41 anmeldelser

9,0/10

Rengøring

9,4/10

Indtjekning

8,8/10

Kommunikation

10/10

Området

9,4/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Karina C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great first time experience my family also loved it
Overnattede 2 nætter i oktober 2025
Verificeret

10/10 Fremragende

Lynsey B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
What an absolute treat! This is a lovely, clean cabin with plenty of room for our group, great amenities, and a very well-appointed kitchen (one of the best we've experienced). The beds were super comfortable, and we loved sitting on the deck out back and listening to the birds. It's super quiet and there's a lovely walking trail about a block from the cabin. We can't wait to book again!
Overnattede 3 nætter i november 2025
Verificeret

10/10 Fremragende

Renee M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Very comfortable!!

Enjoyed our stay.
Overnattede 2 nætter i juni 2025
Verificeret

10/10 Fremragende

Angelina S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Peaceful Cabin

Enjoyed our short stay very much.
Overnattede 2 nætter i august 2023
Verificeret

10/10 Fremragende

Sharon L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Cabin is fabulous, but…..

The cabin was great, clean, exactly as advertised. Comfortable beds, fun games, jacuzzi worked great even though an older model. Our issue was with the overly strict rules with the city of Big Bear. We were planning on having family come up during the day to enjoy the cooler weather, barbecue and just hang out. Just during the day, no overnight stays. But that’s not allowed, you cannot go over the occupancy at any point during your stay. From now on I will book a couple of adjoining rooms at a hotel instead.
Overnattede 4 nætter i august 2025
Verificeret

8/10 Godt

Ann D.

Quiet Location. Cozy, fully equipped cabin. Jacuzzi a big hit.

I will definitely come back. Thanks for sharing your home with us.
Overnattede 2 nætter i november 2018
Svar fra VrboOwner den 14. aug. 2023
Thank you for taking the time to leave us a review! We're so happy to hear that you had such a great time at the home!
Verificeret

10/10 Fremragende

Colleen L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Birthday Getaway

The cabin was very comfortable for our family, including our dogs, close to hiking trails with enough room for all of our stuff: (motorcycle, bikes). We all wanted to stay longer...
Overnattede 2 nætter i juni 2022
Svar fra VrboOwner den 14. aug. 2023
Hi Colleen, We appreciate you taking the time to leave us a review. We are happy to hear that everyone at your party had a comfortable stay. We hope to host you again for another birthday celebration. Kind Regards, Destination Big Bear
Verificeret

10/10 Fremragende

Nicole R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Peaceful getaway

Loved the home. Everything was as described and location was beautiful and quiet. We didnt use any rooms upstairs but the bedroom downstairs has a comfy bed. The couch was pretty worn as you sink in a little too much. Not horrible just a little difficult to get out of it lol. Only suggestion I would make is to clean up all the cobwebs around the deck area. I understand its the mountains but some webs looked like they've been there awhile and it would make the nice wrap around deck so much more inviting. Perfect for furbabies with an enclosed yard and optional enclosed deck. Id definitely return for a future stay
Overnattede 2 nætter i juli 2025
Verificeret

10/10 Fremragende

Bill P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Snow fun

Stayed a few days in winter. Sledding within walking distance was awesome!
Overnattede 4 nætter i januar 2020
Svar fra VrboOwner den 14. aug. 2023
It was a pleasure serving you Bill, I really appreciate you taking the time to share your feedback and being so open with us.
Verificeret

10/10 Fremragende

Brian H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place warm and welcoming

Rented this place to socially distance with my parents (who stayed elsewhere). Great place for kids. The backyard and deck are perfect for family meals outside. Interior had a great feeling for unwinding after a long day of worrying about masks.
Overnattede 2 nætter i oktober 2020
Svar fra VrboOwner den 14. aug. 2023
Hello(Brian), Thank you for taking the time to write us a review. We are so happy to hear that this property (Moose Mountain) was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Having a home that feels roomy, a larger backyard, and having the bonus of a Grill adds charter to the home. We hope you will come back soon destination Big Bear
Verificeret

6/10 Okay

Casey K.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation
The house is nice, and the area is lovely. The kitchen had all we needed, the living room and dining room were comfortable and well-equipped, the backyard was a pleasant place to sit and relax during our mornings and evenings, and the on-site laundry was very convenient. The management company was not very responsive, and even though we were there for 4 days, they were never able to get the hot tub to usable condition, despite repeated requests. It wasn't until day three they even fixed the tub so it could be turned on, and they never got the water treated so it wasn't scummy. We booked the place specifically to soak in the hot tub we never got to use. When we asked for a discount, due to the unavailability of that amenity, we were not extended one.
Overnattede 3 nætter i juli 2025
Verificeret

10/10 Fremragende

Mohamed I.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Lovely

We loved our stay House was better than expected We were two small families but can fit more! Bring your own ping pong rackets if you like to play as there is a table in the garage!
Overnattede 3 nætter i august 2019
Svar fra VrboOwner den 14. aug. 2023
Thank you so much for reviewing your stay with us! We hope you you were able to enjoy all of beautiful BigBear! We are so glad you enjoyed the home and it exceeded your expectations. We hope that you will come back again and visit us again in the future! Kindest Regards, Destination Big Bear
Verificeret

10/10 Fremragende

Leon C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Just as described, very pleased

The moment we started driving up the street to the property, we knew we were going to like it. As we pulled up to the front, it was even better than we thought. Walking inside was even better! We couldn't have asked for a better getaway!!
Overnattede 3 nætter i september 2022
Svar fra VrboOwner den 14. aug. 2023
Hello Leon, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Moose Mountain, was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
Verificeret

6/10 Okay

terri s.

Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Rengøring, kommunikation
The lengthy waiver and having to submit a photo and license picture was almost a deal breaker since I am 71 years old and not planning a rave. Communication was not optimal as I received an automated msg telling me I could not extend my stay which was really confusing since I called to let you know I was checking out a day early. There were reminders in the way of signs posted everywhere of what not to do and after having to sign the redundant agreement already I found it a bit unwelcoming.
Overnattede 3 nætter i juli 2025
Verificeret

10/10 Fremragende

Kim C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great summer dog friendly cabin!

We splurged on this big cabin because we had a feeling it would stay cool during this hot weather and we were right! It was very comfortable and private and quiet. The trees and yard were beautiful and we loved the wrap around deck. It was great for our dog to hang out outside without getting dirty. The kitchen was very well stocked with cookware and dishes. We plan to return with friends in the future. Thank you for being dog friendly!
Overnattede 5 nætter i juli 2024
Svar fra VrboOwner den 22. okt. 2024
Thank you for your wonderful review! We're thrilled to hear that the cabin was comfortable and cool during the hot weather, and that you enjoyed the beautiful surroundings. We're glad your dog had a great time too! We look forward to welcoming you and your friends back in the future!
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

So wonderful

great house, great area, quiet, close to woods/trails, comfortable, the kitchen was well stocked w/ cooking dishes, knives and utensils, truly all the comforts of home. unfortunately, the hot tub did not work which was disappointing, but everything else was so wonderful.
Overnattede 6 nætter i december 2022
Verificeret

8/10 Godt

Michael G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Moose

Great property and location. Could use more towels. Was surprised there was no soap or shampoo included.
Overnattede 4 nætter i juni 2022
Svar fra VrboOwner den 14. aug. 2023
Hello Michael, Thank you for taking the time to write us a review. Once you book with us we send you emails to let you know what we offer and what we don't. That way you can prepare in advance. We do not offer those toiletries due to some guests being allergic. We give you the correct amount of towels based on your guest count. We apologize for the inconvenience and hope you stay with us again.
Verificeret

8/10 Godt

Melanie H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Labor Day Weekend

The house was in perfect condition, very clean and comfortable. The hot tub was clean however the jets did not work properly.
Overnattede 2 nætter i september 2023
Verificeret

8/10 Godt

Alison B.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful Location!

Loved the location of this house -- in a quiet neighborhood near a beautiful trail. Overall we liked our stay but felt the house needs a little TLC (carpet is dirty and smells) and it wasn't as clean as we would have liked. However, on the good side the kitchen was good -- very well appointed and the appliances are relatively new and nice. Great deck and backyard -- that and the location are the best parts of the house.
Overnattede 3 nætter i juli 2021
Svar fra VrboOwner den 14. aug. 2023
Thank you for your review, Alison. We're sorry to hear that the carpets were dirty and smelly. I'll make sure our team takes a look at the house's carpeting and makes any necessary changes as soon as possible. I'm glad to hear that you enjoyed our well-appointed kitchen and deck! We hope your next stay with us is more grander.
Verificeret

10/10 Fremragende

Tanya G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Would stay here again...

The cabin was clean and beautiful. We were able to bring our dog, which was very nice. It is decorated beautifully. Being close to the animal park was convenient. Shopping was a short drive. The neighborhood is nice too. The patio furniture wasn't out when we got there. It was between seasons which is the reason. When I called, the property manager had someone come out very quickly and set it all up. They were vrey friendly and helpful. We recommend it. Netflix was available too!
Overnattede 2 nætter i maj 2019
Svar fra VrboOwner den 14. aug. 2023
Thank you for taking the time to leave us a 5 star review! We're so happy to hear that you had such a great time at the home! Moose Mountain is one of our favorites too! - Destination Big Bear
Verificeret

8/10 Godt

anna r.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family and friends getaway

Cabin was nice.. when we arrived the walkway to get to key box was on porch which had a lot of snow. It was hard for us adults to climb thru unshoveled snow. We had to send thr kids. I think the position of that needs to be rethought. The cabin was clean...overall... needs a vaccum on living room and sofa. Its a place that allows pets...so if u have allergies this might not be a good choice. The hot tub should be better maintained.. the water was low..it had a lot of chorine or chemicals....which I get but the smell stuck on all of us, yes even after showering. I think a better shovel so renters can make a path in back yard would help as well...the plastic one wasnt very strong to clear a way for safe walking. Lots of cookware and utensils. Overall, a fair cabin to stay.
Overnattede 2 nætter i april 2023
Svar fra VrboOwner den 14. aug. 2023
Thank you for sharing your experience with us. We're glad to hear that you found the cabin to be nice and clean, and that it provided plenty of cookware and utensils for your use. However, we're sorry to hear about the difficulty you had accessing the key box due to the unshoveled snow. We understand that this was an inconvenience for you and your group, and we will take your feedback into consideration as we evaluate the best way to position the key box in the future. We appreciate your feedback regarding the cleanliness of the living room and sofa, and we will ensure that our cleaning staff takes extra care in these areas moving forward. Regarding the hot tub, we want to assure you that we take the safety and cleanliness of our hot tubs seriously. Our hot tub vendors are required to submit reports of the chemical levels at the time of their cleaning, but we will follow-up with them to ensure that the chemical balance is properly maintained for future renters. Thank you for bringing this to our attention, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
Verificeret

8/10 Godt

Angie B.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

So close to Bear Mountain

One of the great things about this home was how close it was to Bear Mountain. You could leave and be there in a few minutes. Some of the downsides were pretty much the same as the other reviewers. The main reason we rented this house is because of the jacuzzi and when we arrived it had a bad smell and was very murky. We called destination big Bear and they sent someone right out to service and clean it so we did end up not using it the first night. Another issue is the house had a lot of dog hairs on the couches, carpet and bed downstairs. I know this home allows pets but there just needs to be more care cleaning up. We took out the vacuum to clean up the carpets and just put sheets we brought over the couches. We would love to return to the home again and just hope that the next time the jacuzzi is in working order and the home is fully cleaned before our arrival.
Overnattede 3 nætter i februar 2021
Svar fra VrboOwner den 14. aug. 2023
Hello Angie, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Mountain was all you expected in a home and that you and your group got to enjoy their stay at Big Bear. Having a home in a good location sounds like the perfect vacations and we are glad to know your home was close to Big Bear Mountain. We apologize that the spa was not properly cleaned when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reported this to us during your stay and we were able to get a vendor out to address the issue. We can and will fix the issues once notified to us, Unfortunately you didn’t report to us related to cleaning and it was not well maintained. We have a cleaning staff which goes to property and fix the issue. Inconvenience Highly Regretted, Destination Big Bear
Verificeret

6/10 Okay

Kimberly P.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed

Property Mgmt sucks

Cabin looks exactly like the pics. Rustic beauty in a perfectl location. Extremely clean and exactly as described. Well stocked kitchen. Super easy drive to slopes. It is not walkable to slopes. I drove the kids back and forth with ease. But would not say “walkable” despite the super close proximity. Zero issue with the property. The management company is TERRIBLE. Check in is lame. Had to stop by in town just to show my ID and be told code to check in. This could’ve been done online or FaceTime if they wanted to see my face. It had just snowed - a lot. Driveway was clear. But, path to front door hasn’t been shoveled since last snow prior. I could get in - but couldn’t Close the gate to front which enclosed the yard for our dogs. That gate was open and I had to wait until son got there to clear the 4 foot snow drift. Minutes after check in, management came to replace the advertised “large screen tv” that someone had broken and said “sorry - we didn’t know anyone was checking in” before replacing with a (Il say this generously) computer monitor sized tv. The real issue was the hot tub. After booking and then reading reviews that warned about hot tub issues, I sent a specific email to management to confirm hot tub worked. I don’t ski. We specifically booked a place with a hot tub so I could get some time with the kids at night before they scattered to rooms. I was told “it’s in working order an scheduled to be cleaned while we were there”. Fine. Arrived and turned on. Never heated up. Sent SEVERAL texts to management. They respond a few times saying someone was coming. They never did. Then I received a text stating “should be working” I replied “it’s not. Please come asap” and texts ceased. Upon arrival, I pulled into garage and closed the door. Couldn’t get it back open and was stuck for 24 hours (!!!!) When the guy finally showed up (after our 5th all) he said, “so sorry - I didn’t know you were actually stuck here”. Yes they did. Because we told them over and over. (My husband drove up later so we had another Car - but still!) If you’re the owner reading this - I’d be so upset! You have a lovely property advertised as it is. But your property management is b.s. They could care less about your property or your guests. If you’d like out text exchanges with them - I’d be happy to provide. Without them - this would be a 5 star review.
Overnattede 3 nætter i januar 2023
Verificeret

8/10 Godt

David G.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

It was nice, dirty and some things were broken and were not identified by the property manager

Overall great experience. Would go back for a cheaper price.
Overnattede 2 nætter i februar 2022
Verificeret

6/10 Okay

Kaya B.

Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed

Could have been better...

The home was cozy for the five of us, plus our two small dogs. The property wasn't cleaned very well, as some of the blankets on the made beds were dirty. The location of the home, and the property itself were great. The biggest problem was the hot tub. We selected this property specifically because it has a hot tub, but we couldn't use it because the water was disgusting. The water was cloudy, and it had an AWFUL odor to it, that even after I put the cover back on it, the odor lingered for several minutes. I did reach out on Sunday afternoon about the problem, as we were planning on using that evening, but I still haven't heard back regarding it. The check-in time was at 4PM, and we arrived at around 5:30PM. The cleaning ladies were still there working on the home, and didn't finish until around 6PM, but this didn't bother us too much, because this is probably the busiest time of year for them. I just wish they did a better job.
Overnattede 3 nætter i februar 2021
Svar fra VrboOwner den 14. aug. 2023
Hello Kaya, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We apologize that the home was not cleaned properly before, beds and blankets were not as well. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff and we will notify our cleaning staff regarding punctuality as you mentioned that when you arrived around 5:30 PM The cleaning ladies were still there working on the home so we will cover up it. We apologize that the water in the hot tub was not properly cleaned and adoring very badly. We make a note of all issues and do the needful on an urgent basis. As we are the management company for the house this is something that we can and will address once notified to us as you did.Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear

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Vært: Destination Big Bear

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Sprog:

engelsk, spansk

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