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Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!

Billedgalleri for Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!

Udendørsområde
Video af overnatningsstedet
Udendørs spabad
Opholdsområde
Privat køkken

Anmeldelser

9,2 ud af 10.
Fantastisk

Højdepunkter

  • Blød musklerne op
    Slap af i det højt bedømte boblebad, der sikrer ultimativ komfort.
  • Bordfodbold på stedet
    Et sjældent fund – bordfodboldbordet venter på dig.
  • Oplev nærliggende seværdigheder
    Gåafstand til Big Bear Mountain Resort
3 soveværelser2 badeværelserPlads til 7 personer

Populære faciliteter

  • Boblebad på stedet
  • Kæledyrsvenligt
  • Køkken
  • Grill
  • Altan
  • Internetadgang

Udforsk området

Åbn kort
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪2 min. gang‬
  • Place, Bear Mountain Express Lift
    ‪3 min. gang‬
  • Place, Bear Mountain Golf Course
    ‪5 min. gang‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪72 min. kørsel‬

Værelser og sovepladser

3 soveværelser (7 sovepladser)

Soveværelse 1

1 køjeseng (enkeltseng)

Soveværelse 2

1 kingsize-seng

Soveværelse 3

1 queensize-seng

2 badeværelser

Badeværelse 1

Toilet · Kun brusekabine

Badeværelse 2

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Køkken
Altan
Separat spiseområde
Spiseområde

Om overnatningsstedet

Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!

Perfekt til et året rundt flugt!  Denne enkelthytte er beliggende kun 5 minutters gang fra Skyline og 2N10 trailheads til vandreture og mountainbike, og ligger ved bjerget Bjerg Mountain Ski Resort til vinter sjov, Zoo og golfbane med en betagende udsigt over skråningerne.

Nyd et spil Foosball, mens du snakker med familie og venner i åbent konceptlivsområde.  Køkkenet indeholder en opvaskemaskine, gaskomfur, stort køleskab i rustfrit stål og bordplade på øen.  En ekspansiv log spisebord og stole bringer ud den rustikke kabine føler og har plads til 6 personer.  Slap af på den komfortable sofa og se kabel-tv eller en film på DVD-afspilleren, mens du opvarmer efter en dag i bakkerne foran brændeovnen.   Tag i de betagende panoramaudsigter udenfor på det store bageste dæk, mens du griller på propan- eller kullgrillene eller sog i boblebadet med udsigt over bakkerne.

Du vil sove komfortabelt i et af tre soveværelser.  Det rummelige soveværelse har en kingsize-seng, tv med dvd-afspiller og kabel og et tilhørende badeværelse med dobbelt håndvask og stort badekar.  Det andet soveværelse har en smuk queensize seng, mens det tredje soveværelse har ekstra soveplads på en tvilling over fuld, massiv log-køjeseng og tv med NFL-pakke med dvd-afspiller.  Et stort, fuldt udstyret badeværelse er bekvemt placeret i salen, samt en vaskemaskine og tørretumbler.

Funktioner: Fuldt lager køkken, Fuldt møbleret, Fodboldbord, Boblebad, Tæt på Bjergbjerge, Kul- og propanbriller, Kæledyr tilladt, Brændeovn, Internet, Fladskærms-tv (Dobbeltseng DVD-afspiller, Nej Kabel), Opvaskemaskine, Kaffekande, Frontlæsser vaskemaskine og tørretumbler, centralvarme, sengetøj og håndklæder.

Bemærk: Brug altid dækkæder om vinteren.  Indkørsel er forholdsvis stejl.  Der er adskillige trapper, der fører ned til hoveddøren.

Denne ejendom er perfekt til gæster, der nyder nybyggeri eller helt ombygget boliger med høj kvalitet indretning. Nyd en behagelig og eksklusiv indretning, nyere møbler og opdaterede inventar og apparater. Vigtigt: Kære rejsende, vil du blive opkrævet med USD 200, hvis du inkluderer et kæledyr i din reservation som et refunderbart depositum for kæledyr.

Tilføj datoer for priser

Lignende overnatningssteder

Udendørs spabad
Quintessential Big Bear Log Cabin Close to the Lake and Marinas! Hot Tub! Pac-Man!
Big Bear Central
  • Boblebad
  • Køkken
  • Kæledyrsvenligt
  • Vaskeri
8.8 ud af 10, Fantastisk, (23 anmeldelser)
Quintessential Big Bear Log Cabin Close to the Lake and Marinas! Hot Tub! Pac-Man!

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er tilladt
USD 200 charged as Refundable Deposit for Pets
default

Rygning

Rygning er ikke tilladt
USD 200 charged as Refundable Deposit for Pets

Vigtige oplysninger

Godt at vide

Overnatningsstedets registreringsnummer VRR-2021-1023
Overnatningsstedets nr.: 786802vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt

Om området

Big Bear Lake

Denne hytte befinder sig i bjergene i Big Bear Lake. Big Bear Mountain Resort og Snow Summit er begge et besøg værd, hvis oplevelser er på agendaen, mens dem, som er i shoppehumør, med fordel kan kigge forbi The Village. Bowling Barn og Big Bear Solar Observatory er også et besøg værd. Indtag de nærliggende skibakker med langrend og snowboarding, eller undersøg mulighederne for andre udendørsoplevelser såsom snescooterkørsel og slædekørsel.
Vis flere hytter i Big Bear LakeÅbner i et nyt vindue
Kort
Big Bear Lake, CA

Hvad ligger i nærheden?

  • Big Bear Mountain Resort - 2 min. gang - 0.2 km
  • Bear Mountain Express Lift - 3 min. gang - 0.3 km
  • Bear Mountain Golf Course - 5 min. gang - 0.5 km
  • United States Adaptive Recreation Center - 5 min. gang - 0.5 km
  • Big Bear Alpine Zoo - 1 min. kørsel - 1.5 km

Sådan kommer du rundt

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 78 min. kørsel

Restauranter

  • ‪Bear Mountain Ski Resort - ‬10 min. gang
  • ‪Starbucks - ‬6 min. kørsel
  • ‪Circle K - ‬9 min. kørsel
  • ‪Carl's Jr. - ‬6 min. kørsel
  • ‪Applebee’s | IHOP - ‬5 min. kørsel

Ofte stillede spørgsmål

Er Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite! et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvad koster det at overnatte hos Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!?

Priserne for 1 nat for 2 voksne hos Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite! den 13. jul. 2026 starter fra 1.551 kr., inkl. skatter og gebyrer, fra og med den 1. jul. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Hvornår er indtjekning på Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!?

Udtjekning er kl. 10.00.

Hvor ligger Black Diamond Lodge: i nærheden af ​​Bear Mountain! Spa! Trådløst internet! Views! BBQ! DirecTV! Master Suite!?

Denne hytte ligger i bjergene, kun 10 minnutters gang fra Big Bear Mountain Resort, Bear Mountain Express Lift og Bear Mountain Golf Course. Derudover ligger United States Adaptive Recreation Center og Gold Mine Golf Course 10 minutter derfra.

Anmeldelser

9,2

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 24 af i alt 34 anmeldelser
Bedømmelse på 8 − Udmærket. 7 af i alt 34 anmeldelser
Bedømmelse på 6 − Okay. 1 af i alt 34 anmeldelser
Bedømmelse på 4 − Dårligt. 2 af i alt 34 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 34 anmeldelser

9,0/10

Rengøring

9,6/10

Indtjekning

9,0/10

Kommunikation

9,8/10

Området

9,6/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Richard L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We love this place! Nice views and comfortable rooms.
Overnattede 3 nætter i februar 2026
Verificeret

10/10 Fremragende

Jessica R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This house & location are wonderful! This is our 2nd time renting this house, looking forward to coming back soon.
Overnattede 2 nætter i februar 2026
Verificeret

10/10 Fremragende

Carla T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Cute cabin in Big Bear! Had a great time with the family during the off season. Nice and quiet. Kids loved the bunk beds. Driveway is difficult to navigate as it runs downhill at an angle, but we were able to do it carefully. Bring towels if you want some for the hot tub as there is only enough for showering but there is a washer dryer to clean them if staying for a while. Lots of games to play and wood burning fireplace was a nice touch. Property management was responsive and helpful. Would come back!
Overnattede 5 nætter i april 2026
Svar fra VrboOwner den 31. maj 2026
Thank you so much for the thoughtful review! We’re delighted to hear you and your family had a great time and enjoyed the peaceful off-season atmosphere. It’s wonderful that the kids loved the bunk beds and that you were able to take advantage of the games, wood-burning fireplace, and other amenities. We appreciate your feedback regarding the driveway and hot tub towels, and we’re glad our property management team was responsive and helpful throughout your stay. Thank you for choosing to stay with us, and we’d love to welcome you back for another Big Bear getaway! 😊🏡🔥✨
Verificeret

10/10 Fremragende

Anna V.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
My family had a great time at this cabin. Love the proximity to Bear Mtn. Made it easy to go back and forth to drop off and pick up the skiers. The jacuzzi was hot and ready for us upon arrival. A few recommendations…the king mattress should be replaced as there are 2 well worn spots and a hump between. The faucet fixtures could use an upgrade from the 80s pull/push style valves and no pull out sink faucet. Could also use a few throw blankets to cozy up on the couch. Overall, I would recommend and stay there again.
Overnattede 2 nætter i februar 2026
Verificeret

10/10 Fremragende

Nay H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Wonderful time at this cute cabin. Home was cozy and clean. The view was amazing. The homes setup makes it ideal for families to spend quality time. My family enjoyed spending time out in the Jacuzzi. Definitely one of my personal favorite things to do. The jacuzzi was nice, clean and has a great view. The rooms are spacious and have cute decor. The kitchen has all essentials needed. We got lucky it snowed during our stay. I would definitely recommend it. I will definitely be staying there again.
Overnattede 3 nætter i januar 2026
Svar fra VrboOwner den 7. feb. 2026
Thank you so much for this wonderful review! We’re thrilled to hear you had such a great time and that the cabin felt cozy, clean, and perfect for your family. It’s lovely to know the setup, spacious rooms, and kitchen made your stay comfortable, and that the jacuzzi (with that view!) was a favorite—especially with the bonus of snow during your visit ❄️✨ We truly appreciate the recommendation and would be absolutely delighted to welcome you back again!
Verificeret

10/10 Fremragende

Rose C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great home!
Overnattede 3 nætter i august 2025
Verificeret

4/10 Ringe

Aimee

We never got to stay there as the host didn’t inform us or the rental company that there would be no hot tub for our stay until 4 hours before check in. A hot tub with a view was the whole reason we booked black diamond. However, Destination Big Bear made it right and found us another rental right on the lake with a hot tub and view. I applaud Destination Big Bear for their quick and accommodating response and will now only book directly through them.
Overnattede 3 nætter i december 2025
Verificeret

10/10 Fremragende

Jen A.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed

Great place to stay

Clean, accurate description, close to the start of Tour de Big Bear. Will definitely stay here again.
Overnattede 2 nætter i august 2022
Svar fra VrboOwner den 25. aug. 2022
Hello Jen, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificeret

10/10 Fremragende

Young T.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing

Property was located just a 2 minute drive from the bear lifts! Beautiful log cabin
Overnattede 5 nætter i marts 2025
Verificeret

10/10 Fremragende

Jessica R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family vacation

This cabin was absolutely perfect!
Overnattede 3 nætter i december 2020
Svar fra VrboOwner den 16. jan. 2021
Hello Jessica, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificeret

8/10 Godt

Allie K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Big Bear Lake Vacation spot!!

We had a wonderful stay and the cabin was a great location to all activities. Great place to hike, golf, visit the zoo and close enough to the Marina and restaurants. Definitely recommend!
Overnattede 5 nætter i august 2021
Svar fra VrboOwner den 19. maj 2022
Hello Allie, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
Verificeret

10/10 Fremragende

Jennifer S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Mountain house

Awesome place! So spacious, clean, and had absolutely everything we could possibly have needed
Overnattede 2 nætter i maj 2024
Verificeret

10/10 Fremragende

Todd B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great little cabin

Love the neighborhood for walks with the dogs, proximity to bear mtn skiin is great, and sledding on the side of the house was a blast. Great cabin for a small family to have some fun in the snow
Overnattede 3 nætter i januar 2022
Svar fra VrboOwner den 28. jan. 2022
Thank you for the review, we're so happy to hear that you had a great time with your family! We hope you'll come back and visit again soon! Regards, Destination Big Bear
Verificeret

8/10 Godt

Carol

Disappointed Jacuzzi dirty and jets don't work! Had 15 hours of no electricity! Overall good!
Overnattede 2 nætter i juni 2025
Verificeret

10/10 Fremragende

Richard L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Place!

We really loved this cabin. The layout and view were awesome! The beds were comfortable. Even though it was pet friendly, there was no trace of pet issues (smell, etc.). The only issues were the driveway (short and narrow) and the minimal supplies. Be sure to read the list of supplies provided (very few) and bring everything else (spices, sugar, coffee, paper towels, etc.).
Overnattede 4 nætter i februar 2025
Verificeret

10/10 Fremragende

ROCIO G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice home

Had a nice stay in this home. Nice and quiet location. Driveway and front entrance was a little on the steep side to get into home, especially with elderly folk. Jacuzzi and some kitchen drawers could be cleaner. Overall good stay.
Overnattede 3 nætter i september 2023
Verificeret

6/10 Okay

Victoria M.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed

Nice place

The home was capable of being a 5 star home, yet it could have been cleaner, simpler check in process (had to check in at local office), and customer service was average.
Overnattede 2 nætter i oktober 2021
Svar fra VrboOwner den 16. maj 2022
Thank you for your feedback Victoria. We're sorry to hear that the house was not to your liking. We are showing there was no communication of this being an issue during your stay. Next time please reach out to us and one of our friendly agents will assist you in resolving your issue. We take customer service seriously around here and have drastically improved our customer service team. The City of Big Bear Lake requires all host and guest to meet face to face or we both will have to pay a fine. We have to abide by the city rules and apologize for the inconvenience. We hope to see you again soon.
Verificeret

10/10 Fremragende

Beth R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Cabin in a quiet Moonridge neighborhood!

This cabin is very well maintained and has everything you need! It is located in the hills above Bear Mountain and is walkable to the South Shore hiking trail network. It has great views to the ski slopes! The only downside is that the driveway slopes down from the street at a strange angle and is a bit steep. We were there in the fall so snow/ice was not a concern for us (but could be if you are coming in the winter).
Overnattede 3 nætter i oktober 2023
Verificeret

8/10 Godt

Rebecca B.

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed

Quiet - Home Away From Home

My family of 5 really enjoyed our stay. Home was just as it's seen in pictures. It felt like home as soon as we stepped inside. The driveway is a little steep. This was a surprise since there was no picture of the driveway. Loved that it was just minutes from town. Very quiet neighborhood. Saw a couple deer in the evening. Definitely will stay again.
Overnattede 3 nætter i juni 2023
Verificeret

8/10 Godt

Melissa C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Stay in this Spacious Cabin

Our family came up to Big Bear to ski and we looked at so many different places. We chose this nice cabin for its proximity to Bear Mountain and enjoyed our 3-night stay. Beds were super comfortable and views of the mountain were fantastic. We loved the neighborhood and nearby hikes. Overall, lots of space and rustic but comfortable furniture in the living room and awesome fireplace made our stay extra special. We noticed there were a few missing supplies like low on toilet paper, no Kleenex or coffee filters but we did buy things at the grocery store. We texted the management company about the low toilet paper and they did bring some for us (very responsive) Great for families and travelers with dogs.
Overnattede 3 nætter i december 2024
Verificeret

10/10 Fremragende

Debra C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

GREAT CABIN / GREAT LOCATION !!!

We arrived to a very clean, well-stocked cabin (I am very picky about cleanliness). The view is spectacular! We went in the Fall so that we could experience the leaves changing colors. There was beauty all around us. We walked to the trailhead (5 min walk) and hit the trails. We hiked and biked the single track and took our jeep on the fire road. Everywhere you look is another photo op! We got lots of those! The cabin is homey and beautifully decorated. (It looks just like the pics!) We will definitely be back!! Thank you!!!
Overnattede 4 nætter i oktober 2020
Svar fra VrboOwner den 30. okt. 2020
Hello Debra, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Talk about the views in Big Bear, they are breathtaking. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Many of our lakefront and mountain accommodations are set aside for visitors who want to enjoy the spectacular scenery. Come back again, Destination Big Bear
Verificeret

10/10 Fremragende

jared s.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place walking distance to the slopes

The place was great for us. We are a family of four and had a great time skiing each day. We walked with our gear in hand to the slopes. I would suggest getting a locker at Bear Mountain if you intend to go multiple days so you don’t have to lug your stuff back and forth. They were all out for us so we just carried everything. My only complaint is that the driveway wasn’t as clear as I would have liked and I had to really do a number on the ice on the decline to get my van out. For that reason I only left once to go to the store. That said, the cabin had everything else we needed.
Overnattede 3 nætter i december 2022
Verificeret

4/10 Ringe

Jessica M.

Synes godt om: Området
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

Nice but...

(our stay was 2.8.21- 2.10.21) I have never had an issue before with my rentals until this one which is booked through big. bear destinations. I will start with the issues. For check in you have to go their office first before you can go to your rental. I get to our cabin and there is poop bags on the entrance of the cabin. We get inside and the first thing we check to see if it was working was the hot spa and of course it was not. I texted them to let them know and instead of being apologetic they were like" we texted you to let you know." They literally texted me at 8 AM the day of my arrival. The fridge handles were being held by tape, they covered a damaged carpet area with a small rug. I had to re clean dishes because they were still dirty. Funny because they claim to hire cleaning services that work for high end hotels and they claim to re check their work yet they missed all of this?? ....The rug smelled like pee and my dog was smelling everywhere because of it. I have been to other rentals that allow dogs and never has my dog been that interested in the carpet. For the amount of money they ask for and what is actually being cleaned and taken care of, this place is not worth it. When I called them, they tried to blame the people who stayed prior to my stay. I was like oh what a coincidence and then ranted off how the parts to fix the spa come from Texas and who knows where so they can't fix it fast, blah blah blah. Never did they apologize for the inconvenience or anything they just kept trying to cover their backs. Also the kids room only has a dvd player, no cable. The good things: The view is great, check out was easy, foosball table was a hit. They had plates, silverware, glasses, the bare necessities available. Though I have been to other cheaper places that offered a lot more like coffee, shampoo and soap (hint hint Big bear Destination!). Point being this place was a bit disappointing, it will be the first and last time we get a place from Big Bear Destination and hope things get fixed for the people who stay there in the future.
Overnattede 2 nætter i februar 2021
Svar fra VrboOwner den 22. feb. 2021
Hello Jessica, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. you need to visit our office to verify. You are required to have an ID that matches the name on the booking. Primary renter/tenant is defined as the person reserving and paying for the security deposit/rental fees and is responsible for all guests staying at the property during their stay. They must be present the entire stay and ID is verified to receive key information upon check-in.We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the cleanliness, hot-tub & spa and DVD player during your stay we definitely send our maintenance team and provide instant help. We make a note of it and do the needful on an urgent basis. Inconvenience Regretted, As we are the management company for the house this is something that we can and will address once notified to us. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue. Warm Regards, Destination Big Bear
Verificeret

8/10 Godt

Michael V.

Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Cute, clean, but stuffy !

Found the listing on VRBO and selected dates to stay for approx four nights/five days, check in at 4pm and check out at 10am. When selecting the cabin and the dates, there was trouble securing the dates selected and had to contact customer service for help/support. Successfully contacted by destination big bear and was able to secure the cabin for the dates selected. Easy process and was able to do everything online after. Destination big bear allowed me and my party to check in via phone and skip visiting office to pick up any key or codes which was very convenient. The location of the cabin is moonridge bear mountain? Near the bear mountain resort. The cabin was quiet and tucked away into the mountain. The cabin was cute, looked cozy, and looked big from the street. The parking was distasteful as you have to park in a narrow driveway, not allowing whoever parked first to exit as they please. Upon entering the cabin, the cabin was open, cozy, and clean. The temperature inside the cabin was stuffy and was irritable. In attempts to cool the cabin down, I lowered the temp on a thermostat inside the cabin, assuming it was an AC thermostat, but didn’t have any luck. The cabin temp read 87° when entering. By the end of the first night it had only dropped to 85°. We had to open all the windows and leave the doors open to attempt to cool the cabin. We were grateful enough to find one box fan inside a closet and used it to bring in cool air that had little to no effect. All ceiling fans remained on for the duration of our stay. When finally turning in for the night on the first night, a member of my party discovered noticeable stains of an unknown substance within the bed sheets. No other bedding was supplied within the cabin and had to be requested for through destination big bear’s communication line. The rest of the cabin appeared to be clean and well maintained. The sliding door that opened to the deck was troublesome to work with but was manageable. The kitchen was fully stocked with equipment to help us cook through our stay. The restrooms were clean and furnished with necessary towels including hand soap and toilet paper. The entertainment system was equipped with a hd smart tv that had various options to choose from that included amazon, hbo, netflix , etc but also included published Dvd/movies . The view from the deck was beautiful. You overlook most of the trees in the area. Jacuzzi was a plus and was hot!
Overnattede 4 nætter i august 2020
Svar fra VrboOwner den 22. feb. 2021
Hello Michael, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Happy to know you enjoyed our customer service. We try to make your check-in and check-out process quick and simple as we can. Location is such an important factor in booking a property, glad you booked one in a perfect spot which was near to Bear Mountain resort. The cabin which is nicely located as well as being cozy is perfect for vacations. Sorry for the inconvenience caused to you during parking, We appreciate you mentioning the driveway as our other guests can have an idea about the location. Cleaning is our first priority in each of our cabins. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We apologize that the bedsheets were not changed before your arrival. This is not what we like to hear from our tenants, and not up to our standards. We can fix the issues once notified to us. We keep in mind the much-needed items and furnish our cabins accordingly. Sounds good you enjoyed the amenities of the cabin and were able to enjoy the views of Big Bear from the Deck. A Jacuzzi adds a charter to the cabin. Kind Regards, Destination Big Bear
Verificeret

10/10 Fremragende

nicole O.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family ski trip to Big bear

The cabin was very nice and clean. It said I can park up to three cars but I’m not quite sure if that was really possible unless all three cars are all compact cars. It wasn’t that close to the ski resort. My kids were all grown so we walked and back with ski gears but kids under 13 would not be able walk back and forth. Enjoyed hot tube very much.
Overnattede 3 nætter i december 2021
Svar fra VrboOwner den 18. maj 2022
Hello Nicole, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was all you expected in a home and that you and your group got to enjoy their stay. We are always looking for ways to improve. Thank you for your feedback! Come back soon, Destination Big Bear

Om værten

Vært: Destination Big Bear

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Sprog:

engelsk, spansk

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