Outpost: Soveindisk E2 - Hot Tub & Pool Access!

Hi Ryan, Thank you for taking the time to review your recent stay. We are thrilled to hear that you enjoyed the home and that the location was a highlight. That said, we are very sorry for the noise transfer from the upstairs unit and sincerely apologize for the disruption it caused during your stay. After you reached out to notify us, we immediately contacted the tenants above, reminding them of the building’s quiet hours and general consideration for all occupants. We are disappointed if this did not improve the noise situation over the course of your stay. As this is an older building, the insulation doesn’t dampen sound as much as we would like, and some noise is unfortunately inherent in multi-level properties. We completely understand how disruptive this can be and truly regret that it impacted your ability to relax. Thank you again for your feedback, which helps us continue to improve the guest experience. We hope that, despite these concerns, you were still able to enjoy your time in Jackson, and we would love the opportunity to host you again. All the best, The Outpost Team

We're so glad to hear that you loved your stay at Sleeping Indian E2, Elizabeth! You were a pleasure to host, and we hope to welcome you back to Jackson Hole someday. Cheers, The Outpost Crew

We would be thrilled to host you again, Danielle! Cheers, The Outpost Crew

Hi Jennifer, We love to hear that you had a five star stay at Sleeping Indian E2 and got to enjoy some local wildlife viewing! We include laundry and pool notes in our leather welcome binder we leave for our guests, but we apologize if this was not displayed prominently enough. We now also have interactive tablets in our properties that contain this information or allow you to chat with the team, so hopefully any future stays with us are completely seamless! Cheers, The Outpost Crew

Hi Gabriella, Thank you so much for taking the time to provide us with feedback regarding your stay at Sleeping Indian E2. We are so glad to hear that you enjoyed your trip overall! That being said, we are disappointed to learn about the disturbance from the unit above and understand the impact this had on your stay. We would have been more than happy to ask the guests above to be cognizant of the noise transfer, however, we understand if you wanted to remain unplugged while on vacation. Again, we sincerely apologize and hope that you would consider staying with us again if you ever return to the area. We would love the opportunity to welcome you back for a seamless stay. All the best, The Outpost Crew