6/10 Okay
Jennifer K.
9. september 2023
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring
Disappointing
We were in town for a week to support our daughter and SIL after baby born. Drove up to home with big hole in a window, trash in yard, and 3 ft weeds. Notified owner. Inside, floors were sticky; when I went to clean up the paper towel was filthy, so clearly not mopped. The next day, went to open blinds and discovered another window shattered. Left to get groceries and, when I put bags on kitchen counter, a couple of them stuck- there was spilled, dried red liquid (grape juice, wine?) all over counter. Back yard full of dog waste that was not ours. Notified owner again.
I am not a big complainer and have only left positive VRBO reviews for the maybe 10-15 properties we have rented over several years. It was just hard to imagine the rest of the home was clean when 2 of the most obvious surfaces (kitchen counters and living room floors) were clearly not cleaned before our arrival. The property has over 30 very nice reviews, so I am assuming there was just a glitch in their system for preparing for our arrival. The owners were quick at communicating but just said "thanks for letting us know" without any offer to remedy the situation. It just kinda stunk that we were there for a week in a house that didn't feel ready for us.
Jennifer K.
Overnattede 5 nætter i september 2023